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Windscreen cracked and new wiper blades
My windscreen is cracked and using my insurers aprroved supplier web site for the repair I have been asked if I also want new wiper blades for extra £49 as: "Glass debris or grit may be trapped inside old wipers, which may cause damage to your new windscreen" Is this true and reasonable or just a way of getting more money…
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Rejecting a car
Hi All, I purchased a car from Big Motoring World on 10th December 2023. I reported an issue on the 15th December 2023. The auto stop/start error message came up and the car just stopped when i was driving. I was told to take it to a local garage to get ti looked at. The local garage did a battery test and said the battery…
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Paying the London LEZ, do they make it more difficult than it needs to be?
Is paying for the LEZ more difficult than it needs to be? Or are they equipped to monitor every street within the zone? I needed to goto London in my low emission but oddly not compliant vehicle! The destination is right on the border so a careful route was planned because google maps showed a route that took a direct one…
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Faulty Used Car
Hi there, I am wondering if anyone could give me some advice please? I secured a used automatic car from a local dealer on 06/05/24, using a credit card for the deposit (£400). The final balance was paid on 09/05/24 via bank transfer (£3350). I understand I have section 75 protection due to using a credit card for the…
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Proof of NCD
Will I be sent proof of NCD automatically by my previous insurers - or do I need to request it ?I had 9 years - last September according to RAC documents - (Although I actually have 20+ but no way of proving it !!)Next insurers (RBS) are asking for a ridiculous £123 with £45 cashback (Quidco) - for comprehensive cover for…
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Help stolen recovered advice
I’ve got an unusual situation. Unknowingly bought a car which despite being HPI cleared and it still is, was stolen and recovered. Not an insurance write off. Repaired and sold on. To me as it happens. Only found this out as trying to sell. When dealers do a deeper dive its flag with a stolen marker. It was stolen and…
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Damage to car during test drive - who is liable?
Yesterday my partner did a test drive of a new car. Unfortunately he clipped a curb, at a moderate speed, and burst the tyre and damaged the alloy... The dealership took a photocopy of his driving license prior to the test drive but we didn't sign anything or get told anything about insurance/liability. Worth mentioning,…
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SORN car clamped
An elderly relative unwittingly SORNed his car even though it was still parked on a public road outside his house. (The car had failed its MOT just as the relative became very unwell, a short while later they were admitted to hospital and sadly a few weeks later they passed away.)While in hospital the car was clamped and I…
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Head gasket has blown on new (used) car after 6 weeks !
Hoping someone can give me a bit of advice!! So I brought a car from a dealership and after 6 weeks for £3000 the head gasket went. I have all the evidence that this was not user error. I sent this over to him and he said its just some bad luck for me and thats the risk you take buying a second hand car!! I have sent him a…
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WINDSCREEN WASHER LID DOESN'T CLOSE
Hi Folks The windscreen washer lid doesn't close properly on my car. Can you advice how I can resolve this issue? Thanks in advance.
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Should I keep my old car or buy another one?
I'd really appreciate some help with deciding whether to keep my old car or to get a new one. It's Ford Focus from the year 2000, with around 95,000 miles on the clock. It runs well without any problems as far as I can tell. I'm happy driving it. At the next MOT which is coming up very soon, it will need 4 new tyres, and…
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What's the ultimate punishment for a speeding ticket?
Hey there I know there's another website that deals with speeding tickets in general but I wondered if anyone could tell me what ultimately happens if you ignore a speeding ticket? So presumably a ticket has been sent to an individual who should have, but didn't respond to the original ticket in the post. What should have…
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Car faulty from new
Hi. We brought a new KIA Xceed last year and have been in dispute for about 5 months over an issue it has had from new. We raised a complaint through the finance company who arranged an independent inspection. This came back as faulty from manufacture. KIA have had the car back 3 times and on the last visit the technician…
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Used car expensive breakdown whilst on finance Dacia
Hi All. I am looking for some advice please as I have been given a few different options. My partner purchased a vehicle back in Sep 22, due to his circumstances at the time he bought the used car on finance. In April 2024, the car broke down due to gearbox failure and had to be towed to a garage. In the meantime my…
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Car hire damage - now being invoiced for more after paying for damage when returning car
Recently hired a car from a well known international chain in France, managed to damage a tyre on a pot hole and they charged me 235 EUR for a new tyre, irritating but thought that's life. Today I got an invoice from them saying the repair cost 285 EUR and they've added a 50 EUR "admin fee", so a nice round extra 100 EUR…
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63 plate C-Max issue
Was gifted the car by my sister who had it mot'd (definitely) and serviced (not sure) before giving it to me. All was running smoothly until today. All of a sudden the oil light went on while I was on the A13 during rush hour. Couldnt pull over as the only layby was shut as it had highway equipment in there, all of a…
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BIK and gross salary
I've been offered a company car for the first time and having problems understanding the cost in tax! The Benefit in kind will tip me into the 40% bracket. But I salary sacrifice into my pension, which takes me well under the 40% bracket. Does anyone know if the tax band used to calculate BIK is based on gross salary or if…
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MG HS Clutch failure
Looking for any advice. I have a 71 plate MG HS that I bought in December 2022, on PCP from Arnold Clark, 4 year deal. The car was first registered in February 2022. At present there is about 33,200 miles on the clock. 3 weeks ago I was on the motorway and the car wouldn't go.over 55 miles an hour and it kept saying shift…
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Peugeot 308 Recall - Complaint?
My Peugeot 308 suddenly lost power whilst on the motorway, and a warning came on to stop the vehicle. This was obviously very dangerous, I was in the 3rd lane at the time. Having taken it to the Peugeot garage it it turns out it is a design fault, the CAM belt degrades in to the oil. Other models have been recalled due to…
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What's your hybrid charging routine?
What's your hybrid charging routine? Just bought a plug in hybrid and want to maximise battery use Do you charge routinely (keep it topped up) or do you let it discharge before you recharge? Or does it even matter?
Bought a car, van or motorbike on Personal Contract Purchase (PCP) or Hire Purchase (HP) since 2007? Discuss the probes into hidden discretionary commission and undeclared commission - and how to complain.
Confused about parking penalties and fines? Get help with all kinds of car parking problems.
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Most recent: Biting back with a vengeance by GettingOnInYears
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