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Cancellling auto-renewed breakdown cover
hello folks, I need to cancel an auto-renewal (now just over 48hrs since received renewal email), and wondering whether a cooling off period applies to auto-renewals, in same way as it does to new insurance policies. Called to ask, but my precise question "is there a cancellation charge?" was met with vagueries. Thanks…
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Admiral vs Auxillis — minor no fault repair
Hi all, Last week I was stationary at a junction waiting to turn when a commuter bus in the other lane veered into my lane and the back of their bus scraped the side of my car. Meanwhile, the bus has paint scraped and a crack on their rear panel. The damage seems minor, but since it wasn't my fault I'm not keen on paying…
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Car worth less than repair and on finance. Common fault
This is quite a long post but looking for advice - I will try and keep it as brief. I bought a 2016 Ford Fiesta 1.0 ecoboost on finance through Arnold Clarke, March 22. The car was around £9k and I added a 2 year warranty and service plan to ensure the vehicle was looked after. It has been serviced twice in the 2 years and…
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Advice needed for repair complaint
Looking for some general advice about how to progress with a complaint against Honda UK. The fuel pump on our CRV (4.5 yrs old. Approx 44k mileage) prematurely failed last Sept (2023). Honda dealership couldn’t pinpoint why or guarantee it wouldn’t happen again so I agreed to replace at a relatively hefty cost. Just last…
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Non fault accident - proving liability
Unfortunately I was involved in a collision whilst waiting to exit a single lane junction onto a roundabout (Aitken Street, Leven). I was at the front of the junction and waiting to drive straight on but noticed a car to my right passing so stopped. I was driving an SUV At this time a local elderly driver has tried to come…
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Advice on my next car
Im looking at replacing my car, what makes should I avoid or consider ?
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Used car having different descriptions. Having a nightmare please help
Hi all I'm a single woman with very limited knowledge on cars. I know right check mot history, service history, check tyre depths, all things to check they work and run a hpi I am looking at spending 6500-8500 on a decent, low mileage newish auto that'll tow a good weight and I'm becoming unwell with how much is going…
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Filter filter changed, fuel pump noise
Looking for some ideas on this one. NV200 Diesel Van. Changed the fuel filter the other day, pretty easy/uneventful. I even drew a happy face on the bottom of the new fuel filter. It's the cylindrical kind which means it's especially suited for that. Did a 30 mile round trip today, and mid journey I suddenly noticed a…
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Rental Car Damage
A relative had a car collision on the motorway during a rainstorm. It went into the barriers, with airbags coming out. No visible damage to the car but wouldn't start. The insurance company refused to send out RAC saying it needed a tow to a salvage yard. They declared it a write off - over the phone. The salvage team said…
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Video of car being MOT'd
I always take my car to the dealership to be serviced, repaired and MOT'd and they video the MOT and text me a copy. This year they found a fault and put it down as an advisory but because it was something that could get serious quickly I asked them to repair which they did but they are ignoring my request for the video…
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halfords mot
hi guys, this is more of a rant than anything cut a long story short, i booked my car in for a mot at halfords 2 weeks in advance also paying a extra £3 to choose my time slot, for 8.30am this morning paid for the test online email a confirmed payment goes through, everything great so far email all confirmed booking, 2…
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Damaged my courtesy car on a dangerously parked shopping trolley in Sainsbury's car park
Hi, While parking a courtesy car in Sainsbury’s car park, I accidentally reversed into a shopping trolley, which resulted in a dent and scratch on the boot. The trolley was the last in a long stack that extended out of the trolley bay and into the car park lane. I have photos of the incident. Could you advise on my…
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Care hire excess insurance for non EU citizen living in Uk
Does anyone know a company that offers car hire excess insurance for a non Eu citizen resident in the UK. I’ve tried a couple of companies and they don’t. my girlfriend is Ukrainian on the Homes for Ukraine scenes and has lived here for 2.5 years
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Ford 4000 traffic radio serial no M128450
Could someone please help me out with the code for the above radio thanks
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RAC have lost my vehicle
Started a motorcycle euro trip as our summer holiday on the 4th August, and broke down on the 8th of August in Budapest. In my opinion, the instrument cluster had failed- I watched it die- which is not fixable without both quite hard to get parts and specialist coding equipment. We waited 10.5 hours for recovery, the…
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wheel shake at 70- 72mph
I've always had wheel shake at 70-72, it is fine above or below that speed. please don't say I'm speeding and slow down cos there is error in Speedo anyway. my point is how do I get rid off it. here's the other point, I got a puncture on a front tyre last month, got new tyre balanced etc, still got shake then unlucky got a…
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Second hard car issues
Good morning. I bought a second hand car last weekend at a cost of £7000. Everything seemed OK until we got home, then noticed 2 issues - there are exhause fumes in the cabin when the car is stationary and the AirCon didn't work. I have taken the car to my local garage for an AirCon re-gas and was told the compressor is…
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Missed service charge
Hi I have an EV on PCP, which I've had for 3 years, it's my first EV. I am returning it next month and have paid more than 50% of the value and it's in really good condition. I took out a service plan when I got the car and after a year I got an email saying it was due a service, a message also came up in my car, so I took…
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Most tax efficient and lowest annual cost to own a new or nearly new car in retirement?
Not sure if this is the right place for this topic but it is part of retirement planning so here goes... I am retiring at the end of the year and have tentatively put a lump sum of tax free drawdown cash in our plan to purchase a new or probably nearly new car in new tax year from April 2026. I am considering getting an EV…
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Reduced/Lower EV rates from electricity charging
I was a Shell Oil customer when I was notified that Octopus were taking them over. I had ordered a plug in Hybrid the BMW X50e and I noted that Octopus had a reduced rate for EV;s, Once the transfer became effective I was told I would need a Smart meter so I arranged to have one fitted in early April and now as August…
Bought a car, van or motorbike on Personal Contract Purchase (PCP) or Hire Purchase (HP) since 2007? Discuss the probes into hidden discretionary commission and undeclared commission - and how to complain.
507 discussions
2.5K comments
Most recent: DCA query, asked for more info but didn’t communicate afterwards by dunstonh
20 October at 11:59AM
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