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Loss of NCB
I have been driving for 18 years and for 16 of them I have held fully comprehensive insurance, and my first 2 years as an additional driver on my mums policy. After building up 7 years NCB I began working as a private hire driver so my NCB didn’t carry over as apparently they don’t from a domestic car insurance. I was a…
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Skoda don't provide a service book - how to record service history?
We got a new (brand new) Skoda a few years ago. It didn't come with a service booklet. They said they don't do them anymore - it's all recorded digitally. Our first few years the services were done by Skoda as the 'three year servicing' bundle was reasonable value. Each year, they printed us off a new document with a list…
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Non-fault claim payment without prejudice
Hello, I was on my motorbike and a car pulled out a side road right across my path turning right but only looking left it seems. So my bike hit their car as it was directly in my path. My claims department dealing with my bike said the third party is making a payment for the bike cos as it's written off without prejudice.…
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No claims proof when cancelling insurance
Due to a change in car I may need to cancely current insurance and take out new insurance on the new car with a different company (due to price). I'm just wondering how this works logistically. I know you can only use your NCB on one car/insurance at one time. Would this work? 1. Cancel current policy so it expires 1st…
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Cinch Service/MOT History Concerns
I purchased a finance car from Cinch on 18/08/23 and recently had my first service and MOT. It failed due to a worn wheel bearing, identified by the mechanic due to a loud noise. However, this noise had been present since purchase and given Cinch have a 6-month MOT and service history, I didn’t think it was a cause of…
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Admiral are asking for settlement costs after 7 years from drink driving accident
7 years ago I was involved in an accident after being just over the drink limit No one was seriosly hurt but the car invovled was probably a write off. They are now asking me for payment of £93,000 which I do not have and am inuable to pay What do I do please help?
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How do claims against Amazon ARC work?
Hi An Amazon delivery driver reversed into the side of my wife's car while it was parked (I am a named driver and was the driver at the time as I was visiting family). We did get CCTV of the incident but can't make out the reg and we did also get the tracking number of the item that was delivered to a neighbour. These were…
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Car bodywork repair
I've scraped the wheel arch on my Mini. Some wide and deepish scratches, although no dents. Any advice on how much I could expect to pay to have the scratches repaired at a body shop? Alternatively, is this something I could feasibly attempt to repair myself with primer, touch-up paint and clearcoat?
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Garage just quoted me £2800 to get my car back after saying maximum was going to be £1500
Hi all, I just got off the phone with the garage who I previously had quite a good relationship with feeling pretty upset to be honest. My car had a major failure which required a replacement of the engine. I was going to just write it off and get a new one but the garage convinced me to stick with this car because the…
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Short term insurance?
I need to insure my car today or tomorrow. Given that the best prices are achieved 24ish days ahead, is it worth getting a month's cover initially whilst also getting quote for year's policy?
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Returning a lease car - damage report
Does anyone know when returning a lease car with damage (dents, scratches etc), whether you can claim the cost of this on your regular car insurance? The bill is looking like £1k+ so trying to see what my options are. Many thanks
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Best Car Finance Options
I was hoping for some advice on best way to fund a new car. I’m 21 years old and and looking to get a 2020/21 Mk8 VW Golf. I know the car is a bit extreme for my age however I do a lot of miles for work so needing something able to cope with that and is also good to drive. I’ve came into a bit of money so can instantly pay…
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Received several pcns that I was not made aware of previously
Hi, I received 3 separate PCN notices, all three of them are on the third stage(two tfl one from an independent place) and I have not received previous letters. The last one is a car park where I appealed the fine but instead of receiving a response they escalated it to the third stage. I am unsure of what to do now as the…
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Changing my private plate?
Changing my private plate?Im getting a newer car next Saturday. Im selling mine privately. I have a private plate and need to change my insurance. Just wondering the best order of events?
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Veygo Not Offering Temporary Insurance To 20yo Daughter
Hello, Just wondering if anyone else has had similar issues in the last day or so, where my 20yo daughter is now not getting the option from Veygo (message is something like "We are unable to offer you...") to take out temporary insurance for a few hours or a day or so - she's been doing this quite frequently the past few…
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Terrible performance of 3rd party garage for insurance repair
I'm hoping for some helpful ideas from this forum about what I should do next regarding the torrid time I'm having getting my car repaired. I'll lay out the timeline of events: - October 2023: My parked unoccupied car is hit by a bus damaging the driver side front wheel alloy, wheel arch and bumper-November/December 2023:…
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Replacement car option when the car breaks down at home
Hi All, It is time to renew my car insurance policy, mine is a Kia electric car. Last year unfortunately it broke down at home, I was able to use my breakdown cover (Nationwide Flex plus account breakdown cover) to send the car to garage. It took a month for the repair to be done, the car was less than 2 years old at that…
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Car Leasing v. Buying
Hi I currently own my own car but have had constant, expensive repairs on it. Does anyone know of schemes similar to leasing where you don’t have a brand new car & they cover all repairs. Haven’t had any luck with buying a warranty as they quibble when you make a claim & say you are not covered. Long term is it best to buy…
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Car accident insurance question
Young driver in car accident pulled into a road he said was clear. Very tight bend on hill car came down and hit him in the side. Other driver said that son at fault. No police called. No pictures taken. Other driver asking for £900. His car has no tax, the car itself has no insurance attached to it. He says he has…
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Removing solidified lumps of building debris from car
Long story short, there are several lumps of some sort of building aggregate dotted over my car (thanks neighbour, maybe pick better workmen next time -- but that's a different matter). Not huge, so, 'so what?' You may think. Unfortunately some of these are on the glasswork, meaning I can't open the window or use the…