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Car insurance - told repaired but discovered it's a Cat B after a check
Hi all, I'm writing for a friend who is just going through it all at the moment, so said I would ask for some advice here. Keeping it brief as I can, She was driving on the motorway and was rear ended by a young driver on their phone. Her car (Peugeot 208 -2016) was later repaired under the young drivers insurance and all…
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Speeding ticket
I was caught speeding in August. Paid the fine and sent my licence details off. On 11.11.24 i got a letter saying that I didn't fulfill all the requirements ( they never got the licence details). But they also never refunded the money. So i didnt realise that anything was amiss. So sent the letter away (recorded delivery)…
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Garage Work Not Up To Standard
I have been trying to get an oil leak fixed on my car. The issue was with a corroded Oil Sump and leaking crankshaft seal. The garage replaced the sump and seal. With the car I have they had to remove the front exhaust to gain acess to the sump. As the exhaust was corroded this was also replaced. This work cost me a fair…
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Engine Oil Light Again!
Hi, I'm just looking for a quick bit of advice from someone that knows about cars, before paying for a mechanic's opinion. It's our first car, so we certainly aren't experts in car maintenance. We have a 2017 Kia Sportage with a petrol engine. It's got around 65,000 miles on the clock. The car runs smoothly and it passed…
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Car Insurance Scam
Advice welcome please. In August 2021 I received an email from my insurers, Aviva, that limited details of a collison had been reported to them by another party, purporting that I had reveresed into a stationary vehicle the month before. I advised that this incident never took place. Last year, I checked my claim history…
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Selling a scruffy looking 2010 Honda Jazz
My daughter has decided to sell her scruffy 2010 Honda Jazz. The tax and MOT run out at the end of January, more importantly her £850 insurance runs out on 5th Jan 2025 so she wants it gone by then. It needs some work done on the paintwork, a whole front wing needs repainted, it is silver in colour, and it has a few dents…
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Brand new PCP car faulty - what are my rights to reject under CRA2015?
Good evening, I am based in England - I would like to know my rights and timings in regards to a replacement, or refund, for a brand new (now faulty) car I took out on a PCP deal from an official Ford dealer. I signed a 4 year PCP agreement for a brand new Ford Puma via an official Ford dealer on Wednesday the 27th of…
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Returning old licence when renewing photocard licence
I am about to renew my photocard licence by post (I haven't had a passport for over 10 years so can't do it online unfortunately) and I am unclear as to whether or not I have to send the old photocard with the application or later on when I receive the new photocard; the form doesn't make it clear.
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Car insurance write off help
Hello, I will try to keep this as succinct as possible. I bought a car (Mazda 2, 2011, 1.3L petrol manual, ~42k miles) about two weeks ago. I drove it home, used it one other time, and the next time I found it the driver side window was smashed in and plastic panels around the ignition had been slightly lifted. Some tool…
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Car Insurance and NCD - is it worth it??
Hi, Im just in the middle of a complaint with Admiral over my current car insurance policy. I recently sent back a lease car that had come to the end of its term, which i insured and also declared my NCD against. A couple of months ago i found my perfect replacement car and purchased it. As i cant use NCD on more than 1…
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Car park accident
Yesterday i was driving in a car park looking for a space when a reversing car hit me. The passenger door on my side took most of the damage and now won't open. My door also has a bit of damage but still opens. The car is a suzuki swift which i bought three months ago from a suzuki dealer. The car came with a leaflet…
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Car insurance accident on supermarket car park
My unatended car rolled back onto a car and damaged it Will i still be insured for the damage regards Beatrice
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Car won't start - ideas/suggestions?
Hello, Our car (2016 Ford Fiesta) is making this sound when we attempt to start it today. All was fine yesterday. My initial thought is the battery but the lights are working ok. https://streamable.com/r8rnsf If there isn't an easy fix, who would you recommend we call? We don't have breakdown insurance. Thanks
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Car seized by police- odd one
Hi all 19 year old daughter has had her car seized by police today coming home from night shift after she got stuck in a ditch (shes ok) police have seized car as the dvla has her as a provision license holder She passed her test a year ago but has yet to exchange her provisional license for a full one (needed it as ID…
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Garage did not submit MOT pass to DVSA
I mentioned in an earlier thread that I was unable to tax my car due to no MOT being recorded. I have invoice evidence that MOT was carried out by garage and passed and next expiry date quoted in '25. Went to garage today to query. The manager confirmed the MOT was carried out and passed but can't see the certificate on…
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Excessive cancellation fee for Auto Aid Renewal that starts 3/1/25
I made a mistake last night renewing Auto Aid breakdown cover starting 3/1/25 paying £63.43 by credit card. They now charge an additional £10 for a spouse to be added which I decided to not accept because Spouse never drives without myself in the vehicle so we would be covered anyway. We never drive other vehicles, so I…
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BUYING A NUMBER PLATE THAT ISN'T NECESSARILY FOR SALE
Hard to choose a fitting thread title but here we go... I'd like to buy a number plate, which exists on a sorn vehicle. I've no idea where the car is or who owns it I just searched it on the vehicle enquiry gov website. Any help/advise?
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Undisclosed windscreen repair
Hi, we bought a car a month ago. I drove it the other day and noticed a chip in the windscreen right in my sight (section A). I thought it happened during the recent storm and started a claim on my insurance. Windscreen guy came out and said that this is an old fix that failed and can't be repaired and needs replacing as…
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New car valued £6,000.00
Time to buy a "new car". been a decade since bought. Before i recall some compant doing car checks before purchase. Is this still done? BTW i live Gloucestershire. I can pay 50/50 cash and credit card (aim to pay off quickly, not to their rules). Any tips or guidance for me?
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New Car issues
Can anyone please advise on this. We purchased a new Peugeot 5008 on PCP last October and 48 hours later it broke down and had to be towed back to the garage. Long story short, it took Peugeot and the dealer 2 months to agree a new gearbox was needed. In hindsight we should have rejected the car but instead agreed to take…
Bought a car, van or motorbike on Personal Contract Purchase (PCP) or Hire Purchase (HP) since 2007? Discuss the probes into hidden discretionary commission and undeclared commission - and how to complain.
607 discussions
2.9K comments
Most recent: Motor Finance Redress Scheme by dunstonh
29 April at 1:13PM
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