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Motoring

Cut your car costs: this is the place to discuss motoring MoneySaving.

Car insurance claim and car hire
I was in a car accident in Dec 2022. No fault claim through my insurer went through straight forward. Car was written off, I got paid out for the car, and personal injury costs. I had throught that it had been all resolved. Today the car hire firm contacted me to ask me to fill out a questionnaire, questions include: Was…
Operation Snap
So I have just received a police notification asking to identify a driver of my vehicle. Apparently they want to charge someone for driving without due care and attention on a certain date. It appears a member of the public has reported my vehicle with possible video footage being driven without due care and attention. It…
Cazoo won't honour my 12 month warranty. Can I do anything?
I purchased a car with Cazoo in January. There were immediate issues with the car and eventually they fixed the faults and offered, in writing, on numerous occasions an extra 12 months warranty on the car as compensation. This was accepted by us in witting. We hadn't heard anything back from them so chased and received an…
Yet another RAC compensation claim....
So car broke down, rang RAC at 5pm, was given an ETA of 6:30 to 8pm. This soon changed to 10pm-1am. Now I had to work the next day, so rang them back to say I will get a taxi to my hotel (was working away) and we agreed to the engineers visit for 8am to 12 noon the next day. They rang at 7:30am the next day saying they're…
Admiral insurance, should i go through admiral law?
Hello I got rearended while I was stationary on a red light by another car insured by admiral. admiral have me the option of paying my excess and dealing with it or not paying excess and going through admiral law. what is tge best choice, to be honest I haven't looked into either options very well. I'm very busy so I just…
Defamation/Libel statement by Third Party after RTA
Hi, I am having considerable problems getting the Legal Cover supplier, Minster Law, to take up my wife's case for Defamatory/Libellous statement by TP involved in RTA, whereby he initially denied liability and made 2 statements which cast aspersions on my wife's integrity/honesty! I believe, and insist, Minster Law, as…
No-Fault Accident & Injury - Make a Claim Through My Own Insurer?
I am wondering if anyone had experience/guidence. I had an accident where someone ran into the back of my car while I was stationary waiting to come onto a roundabout. Massive crack running almost the whole length of the bumper. Their insurer (Hastings) has telephoned multiple times and left a VM/SMS offering to repair. I…
Body shop prices - advice/experience requested!
Hello all! I have a 2017 VW Golf estate. There's no major issues with it, but in the course of 90k miles, it's acquired some battle damage. I was hoping to get a body shop to touch up three minor bits of damage, but I've been left absolutely astonished by the range of quotes and wondered if anyone could maybe put this into…
Blocked sunroof drain with a lease car
I have a bmw x3 on lease. I reported a leak in the boot a few months ago and the car was booked in to check it out. After two weeks I’m told it’s a blocked sun roof drain and that I have to pay for it. I’ve been told it comes down to an act of god. I need to get them to tell me under which part of the contract they are…
Speeding in company van
This discussion was created from comments split from: Speeding fine.
Hit a parked car
I hit a parked car and am wondering about claiming versus paying in cash. I have protected no claims bonus. How can I decide if I should go through insurance or pay in cash?
Experiences on Motorway and Carwow etc and does it really work as they state in their website.?
I am looking to sell my car and having taken it to dealerships for part ex they are giving quite a ridiculous price for it. I’ve read online where people seem to get more money on these auction sites. I’d like to ask people for their recent experiences of it. Also if there are any fees for putting your car up for sale or…
Can't seem to get major fault diagnosed - what would you do?
I have never been in this position before so am looking for advice. 2106 model car, which I absolutely love to bits, until a few weeks ago it was by far the best car I have ever owned and I am quite attached to it. Probably valued around the £8000 mark if working fine. Unfortunately it has developed a knocking noise on…
Impounded car - special impound insurance?
Hi My son's car was (rightfully) seized for not having insurance. Upon escorting him to release it, they said he needed special "impound insurance", as most insurance policies include a clause that excludes driving out of impound lots. The challenge is, the quotes are £550+, which seems excessive. Is there an alternative…
Dispute with dealer over new van failed repair - am I liable or can I charge back?
Hello; I've looked on the website already and can't see this covered. I bought a brand new Diesel van from a dealership with my debit card and it is still under warranty from Peugeot, although I bought from another dealer. The van broke down. I took it back to the garage for repair. They asked if I had added AdBlue to the…
Wheel Size
Hi, Does anyone know if you can opt for smaller wheel sizes on new cars? Eg if a VW Tiguan R-line comes with 20" wheel and the Elegance with 19" will they ship them with the smaller wheel even if not advertised as an option? Or would you have to do this after market and would it count as a modification for insurance?…
Renewing hgv license - Form D47P states ‘a fee is not required’
As above, reviewing my driving licence which includes HGV license, top of the for, next to my name and address in capitals it states: NO PHOTO IS REQUIRED, HOWEVER YOU MAY CHOOSE TO UPDATE YOUR PHOTO. A FEE IS NOT REQUIRED. being unsure I checked about driving licences on the MSE guide, and it says a £17 fee for postal…
ULEZ Penalty Scam
Can you please advise or help on a matters we are getting absolutely nowhere? My son, who is a local Painter and decorator here in Southport, received an ULEZ penalty notice some weeks ago saying that he owed a penalty as he driven through the ULEZ zone in a vehicle that should not do so. My son has never driven in London…
I'm a courier, can't get insurance on my personal vehicle.
Started a new job a few months ago for one of the big companies named after a rainforest. I have a van and insurance provided for by my company. I forgot to update my occupation on my personal van insurance and my renewal is due soon, started looking at quotes to insure it and nobody will insure me.. It's only a peugeot…
Lots of old tar spots on car roof
I've tried using Autoglym Tar Remover but it's not very quick and I'm using a lot of the stuff. Are there any car retailers out there with recommendations? Thank you.

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MSE News

Martin Lewis: How to call your bank with just three digits – as 'anti-scam' phone number called over a million times
One million calls have been made to the '159' anti-scam phone number since its launch in 2021, new figures reveal today (Wednesday 30 April). MoneySavingExpert.com founder Martin Lewis – one of the well-known faces most used in scams – explains how to call your bank by dialling just these three numbers.
Revealed: Holland & Barrett's supposedly cheaper 'Subscribe & Save' often costs more – it's promised a review after our investigation
Holland & Barrett's 'Subscribe & Save' scheme claims to offer regular shoppers "the best value" – but it failed to do so in the majority of cases MoneySavingExpert.com checked over a five month period. The retailer has now promised to review the scheme after our research found it was often more expensive.
Don't get your passport by post – 360,000 paid more than needed last year
If your passport is due for renewal, apply online if you can – it'll save you £12.50. More than 7 million Brits did just that last year – but over 360,000 missed out on savings by using a paper form instead, MoneySavingExpert.com can reveal.
Sainsbury’s Bank customer? NatWest takes over this week – here's what it means for savers and borrowers
Sainsbury's Bank's savings, credit cards and loans will be taken over by NatWest from Thursday 1 May. For most, this means little will change for now as the Sainsbury's Bank brand will remain, though it's expected to be phased out towards the end of this year. However, if you've over £85,000 saved across both banks, it's worth considering moving any excess elsewhere to ensure your cash remains protected.
Chase customer? Check if you can get its newly boosted 4.8% easy-access saver
If you've got a Chase account, check if you can boost your easy-access savings to 4.8% – made up of a 1.8% AER fixed six-month bonus plus its standard 3% variable rate. Chase says over 2 million customers can get the boost, which would top our normal savings tables if it were open to all, though it's beaten by the top easy-access cash ISAs.
NatWest to complete takeover of Sainsbury's Bank this week – here's what it means for savers and borrowers
Sainsbury's Bank's savings, credit cards and loans will be taken over by NatWest from Thursday 1 May. For most, this means little will change for now as the Sainsbury's Bank brand will remain, though it's expected to be phased out towards the end of this year. However, if you've over £85,000 saved across both banks, it's worth considering moving any excess elsewhere to ensure your cash remains protected.
Martin Lewis: Is the £20,000 cash ISA limit about to be killed off? What savers should be doing now
Plans to cut the £20,000 cash ISA limit later this year are being considered by the Government. In his latest video, MoneySavingExpert.com founder Martin Lewis explains what's likely to happen, what the changes would mean for savers and what you should be doing now.
NatWest to complete takeover of Sainsbury's Bank this week – here's what it means for savers and borrowers
Sainsbury's Bank's savings, credit cards and loans will be taken over by NatWest from 1 May. For most, this means little change for now as the Sainsbury’s brand will remain, though it's expected to be phased out towards the end of this year. However, if you've over £85,000 saved across both banks, you'll need to move any excess elsewhere to ensure your cash remains protected.
NatWest to complete takeover of Sainsbury's Bank this week – here's what it means for savers and borrowers
From Thursday 1 May, Sainsbury's Bank credit cards, loans and savings accounts will be run by NatWest as part of a deal between the two banks. You'll be moved to NatWest in the future, likely towards the end of this year, but for now the Sainsbury's Bank brand will remain and you can continue to use its products and services as before.

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Motoring

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