Issue with Halfords

Martin325
Martin325 Posts: 1 Newbie
edited 15 April at 1:13PM in Motoring
I was changing tyres at Halfords they damage my almost brand new alloys and have problem as they don’t want to properly repair it or buy new ones 

Comments

  • fatbelly
    fatbelly Posts: 22,748 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    I just had an alloy repaired (my fault). Cost £72

    Halfords should be prepared to either get them repaired or give you the money to do so.

    How many are damaged? Do they admit it?
  • oldagetraveller1
    oldagetraveller1 Posts: 1,444 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper Photogenic
    Have they said why? What have they offered to resolve it? You write "alloys", i.e. more than one damaged?
    I have had alloy wheels damaged, twice now, when having tyres fitted. The first was Tyres On The Drive, owned by Halfords, they bought a brand new alloy wheel, attended and swapped the tyre over.
    The second was a local tyre place and they had the wheel repaired, no hesitation.
  • tacpot12
    tacpot12 Posts: 9,194 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    Do you have legal expenses protection as part of your home insurance? If so, call the Legal Helpline provided by your insurer. 
     
    The comments I post are my personal opinion. While I try to check everything is correct before posting, I can and do make mistakes, so always try to check official information sources before relying on my posts.
  • 400ixl
    400ixl Posts: 4,482 Forumite
    1,000 Posts Third Anniversary Name Dropper
    Martin325 said:
    I was changing tyres at Halfords they damage my almost brand new alloys and have problem as they don’t want to properly repair it or buy new ones 
    You will need to give far more information than that if you want any useful advice.
  • Mildly_Miffed
    Mildly_Miffed Posts: 1,410 Forumite
    1,000 Posts Third Anniversary Name Dropper
    Let's see the damage.

    If it's minor, then "proper repair" (by which I assume you mean a complete refurb) or replacement may be utterly disproportionate.
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