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"MOT test certificate could not be found"
Hi all, I'm trying to retax my van online but am met with the error "MOT test certificate could not be found". For context the van is nowhere near due an MoT/PSV/GVT yet as it is still much too new. How can their ridiculous system not realise this? Any advice on how to sort this would be welcomed. Regards,Risteard
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Are Ford ripping me off?
My wife's 7 year old Fiesta's check engine light came on, and the local Ford garage replaced an O2 sensor. When the fault recurred for the second time, the garage said they 'suspected' that an oil seal had developed a leak, allowing oil to contaminate a wiring harness, which they recommended replacing at an estimated cost…
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Buying second hand hybrid with long time between services
Looking to buy a 5 year old used RAV4 hybrid, it has 84k and in good condition. Only issue it has the following main dealer service history: 27/11/2020 – 8377 Miles21/04/2022 - 27989 Miles23/11/2023 - 62074 Miles + Hybrid system health check Dealer said they would part-contribute to a Toyota service. Now I know servicing…
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Buying a Motability car at end of lease
Just to make people aware you can’t extend your lease if your car is over 20,000 miles. Also now you are unable to buy the car at the end of the lease either. I have 7 months left and been looking and between the AD payment and the style and setup of the car there is nothing that suites what I need. I thought I would ask…
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Pothole damage claim - is dashcam good enough evidence?
Hello all Recently I hit a pothole and damaged the tyre and tyre pressure sensor, costing a total of £400. I still have not filled a FOI request but looks like there were not any other reports before I hit it, but two after I did. Regardless of what the maintenance was on the road (TfL authority, not council) is dashcam…
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Rejecting a car on finance due to fault
Hi folks Hopefully someone could help me with this subject as I'm not sure where to turn. I bought a used car less than two weeks ago. Within a week I'd noticed a problem, the car was running right around 30-40mph, and the issue could be felt in the car as a driver. I reported this to the dealership who said to bring the…
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private number plate to newer car- transfer & retain fee
Ive got the private number plate and want to put on newer car to be bought. I have read that its an instant DVLA to take off private and they give you a new number. confused about the transfer and retention bit - ( £80 to retain it if not using it now ) Does this mean I pay £80 to retain it now and £80 to transfer the…
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Car written off by insurance company
I was involved in what I believed to be a no-fault car accident. My insurance company collected my car for assessment and has deemed my car to be a category B write-off. After my car was collected, I spoke to a motor bodyshop who said it was repairable to a roadworthy condition based on the photos of the damage and my…
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No consumer protection with low mileage car engine failure after six months?
Purchased a vehicle two years ago a Ford Toureno Connect Grand Titanium TDCI 1.5 cc.It's been adapted into a Wheelchair Accessible Vehicle purchased from a dealer selling only WAV'sI purchased it in 2022 I was the second owner with 1000 miles on the clock at purchase, at the point of the engine failure it had done 4600…
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Advice needed. Licensing. Re test after ban insurance
Hi, I originally passed my test in 2008, in 2015 I was banned and then banned one or more times afterwards, I now have to take an extended test. My Question is, when I’m looking to take out insurance it asks how long I’ve held a licence, on my provisional it says I’ve held it since 2008, when I pass my test will it still…
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NCD protection refused
I had to claim on my car insurance for an at fault claim which reduced my NCD to 4 years . My insurer won't provide protected NCD if I have under 5 years.
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Someone drove into my parked car and drove off
I have fully comprehensive insurance and protected NCB (4 years). The car is drivable and it is body damage but it is a 13 year old car, and speaking to a few garages, for parts and labour to repair would cost more than my excess. I am wondering if it is worth contacting my insurers? Part of me thinks no, just repair it…
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Car park fine DCBL
Hi, Someone I know has received a FINAL REMINDER - Unapif parking charge £170 from DCBL. This is the second letter they have received from the DCBL. They where parked in the car park for around 5-10 minutes roughly back in 2022 when realised they where in the wrong car park and decided to move on. They are looking for…
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Excessive end float - Vauxhall Astra
Last year I bought a Vauxhall Astra. See thread here: https://forums.moneysavingexpert.com/discussion/6249940/negotiating-on-a-used-car-deal/ Recently it started making a high-pitched whistling sound, fairly loudly, when I had driven for about 15 or 20 minutes. I took it to the garage, and eventually they said it had…
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Nationwide Hire problems
After being let down by a removal company and not being able to book anyone else at short notice I tried to hire a van for our house move just before Christmas. Again I was let down by a rental company and days before we were due to move I came across Nationwide Hire. I phoned them and when they said they had a van I was…
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Salary Sacrifice - Car Scheme (Numbers don't add up)
Attached below is a broken down version of my payslip, to the right is the details of the vehicle I am leasing on a salary sacrifice scheme. Is it just me or do the numbers not add up? Currently the vehicle is costing me £671.60. Based on my own calculations, it should be costing me approx. £700 minus the student finance…
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Buying a van on Hp
Hi Everyone. I'm in need of advice on purchasing a van on hp.I realistically have until end of March 25 to get a deal done so that i can claim the full purchase price towards this years accounts. Problem is there is a 3 month wait for a specific truck that i want. Can i order a new truck on hp now and wait for delivery and…
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Anyone driven a luton van?
Not sure if this is the right forum but here goes. We're moving house soon and we've always moved ourselves in the past using a small luton hire van. My husband has always driven but now he has no licence due to medical conditions so it will be up to me to drive the van. Question is - how hard is it? They look scary to me…
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Clutch failure on 11 month MG ZS
My clutch has failed on my 1.0L t MG ZS. The car is only 11 months old with less than 10k on the clock. The garage won't cover it with the warranty saying it was us that has abused the car. Could someone advise us on what is the best way to resolve the problem. I have been in contact with customer services who have backed…
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Cat n wrongly logged on car
Hi all , I don’t know if anyone has had this problem before and can help me. In December 2021 I had a non fault accident and the third party insurer paid for repairs. In November 2024 I tried to part ex my car only to be told that there was a cat n marker on a hip check. Having spent the last few months trying to find out…
Bought a car, van or motorbike on Personal Contract Purchase (PCP) or Hire Purchase (HP) since 2007? Discuss the probes into hidden discretionary commission and undeclared commission - and how to complain.
468 discussions
2.3K comments
Most recent: Barclays Partner Finance (BPF)- from 07/2014- Do they still have the paperwork? by dunstonh
2 August at 2:20PM
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