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Motoring

Cut your car costs: this is the place to discuss motoring MoneySaving.

Car Hire Issue - Taken too much money
Hello, I recently hired a van to help me move house and while returning the van managed to scratch the side against a metal pole. I failed to take out the cover again damage (silly of me I know) and as a result had to pay £2,000 in excess. when picking the van up the day before I spoke to the staff member at the rental…
Requesting help with car repair longevity
Hi folks, I wonder if I can ask your advice. I have searched the forum but not found anything conclusive. In February 2023 my car had two new rear suspension springs fitted because one had cracked and collapsed. The garage I used is a chain, not the OEM, and fitted a new part from Sachs. This morning I heard an unusual…
Driving after a bleed on the brain
Apologies if this isn’t the right place for this but I can’t seem to find an answer anywhere so hoping someone here might be able to help. I had a small subarachnoid haemorrhage at the beginning of November. No sign of any aneurysms and I was released from hospital two days later. I was told not to drive and to let DVLA…
Report a mechanic ?
How can I report a mechanic who has done botch jobs ?
Vehicle Tax Refund
Our son has high functioning autism, and lives independently quite a distance from us. He sorts out most of his life admin himself, with a little bit of help from his mother and me. In May last year he swapped his car, and received a vehicle tax refund cheque of around £140. He never mentioned it to us and we assumed all…
Aviva zero car insurance
any opinions on aviva zero? Pros and cons? One been its only online. Been there with quotemehapp many years ago! Does anyone use them? There prices are alot cheaper than even the standard aviva policy. Due to having a EU licence and NCD im restricted to companies and the normal aviva site is pretty good as it doesnt ask…
Penalty Notice Yellow Box Junction Road Works Ahead
Hi, I wanted to double check if it's worth appealing this. I received PCN for Entering and Stopping in a Box Junction When Prohibited. Contravention Code 31J from Havering Council. I entered the yellow box junction, when there was no traffic ahead of me to go straight. As I was entering, I noticed the ROAD WORKS AHEAD sign…
copart sold my car
on the 12/11/2024 i had a car accident [ none fault ] i contacted the aa who in turn put me on to a company called ax-uk a 3rd party insurance company they took over from my insurance company they told me to cancel my insurance with geoffrey insurance as they will do all the work so i cancelled my insurance with them i…
Pulled over - alledged speeding
Hi, Hoping someone can help as most fines seem to be by getting caught by speed cameras or radar etc. A couple of weeks ago I was stopped by a police officer who claimed I was speeding on the motorway. He showed me dash cam footage and said, that's you in the distance, you can just see your tail lights. He said he was…
2011 Mazda 2 key fob issue
Hi Ive taken my Mazda key fob apart to replace battery for first time ever and it’s fallen to bits, hope it’s just age and nothing I’ve done. I’m a bit worried as I don’t have a spare. Also it’s the wrong battery I’ve got so at least I’ve looked what I need and ordered one to come tomorrow. There is no point me trying to…
Car for an Oldie with arthritis
Hello. I need to buy a secondhand car for myself and would welcome advice. * I’m a pensioner and I have arthritis in my leg and back so need a car with higher driving seats (my last car, a wonderful Honda Accord was SO low down it was very painful to get out of and really low down). * It needs to have a fairly good boot as…
Valid rejection under Consumer Rights Act?
Hoping for some advice from anyone who may have experienced similar. My son bought a car from a used car dealership a few weeks ago. On test driving there were a few things the dealer said he would get sorted before he delivered it, some of which he did, but when he delivered he said he hadn't had time to fix the heated…
Help! Rac breakdown/hire car
Hi, has anyone had a hire car longer than 3 days they say for onward travel. My car broke down on Tuesday this week 5pm Rac didn't come out until 10pm next morning, I had to organise a hotel at my cost as they kept on moving goalposts and I got sick of waiting in the cold. Issue is Rac have used a 3rd party to recover my…
Motability Open Insurance policy
So I am the appointee for my daughters motability and the insurance is in my name with Direct Line. I am a named driver along with her sister. However, my daughter is due to move to Supported Living with a care provider. I need to change to an open insurance policy as there will be various staff driving. Can I and her…
Derisory council offer despite main dealer evidence of cause of pothole damage
Hello Has anyone had a good result/experience after going down the small claims court route? After hitting massive pothole (that had already been reported) and submitting a claim the council are offering a derisory amount to my 20 year old daughter. They dispute causation despite a main dealer report detailing the damage…
Think I made a big boo boo with my Car Insurance decision.
Long story short, my wife had a minor collision in our 2015 Jeep Cherokee, just before Christmas just gone. Very quickly, after sending photos, the insurance company came back and said the car was a total loss (economical). I was shocked, quote was £6k for a minor bumper dent, cracked headlight (still works) and small dent…
Business use Van hire excess cover
I need to hire a van for work and hoping to avoid paying Enterprise’s £25 a day excess charge. All the excess insurance companies that I’ve found specify ‘not for business use’ Does anyone know a policy that will cover business use?
Is this a car dealer con?
Dear All I am at a loss and wonder if someone can offer advice. My wife has had a torrid year fighting cancer. We are hoping she is through the worst, fingers crossed. As a treat, you only live once, I wanted to change her car. I saw one online, enquired about it, and gave the details of our car to the dealer. 4 days later…
Why is DVLA website shut after 7pm??
This is absolutely ridiculous. What if, due to circumstances, you want to sell or buy a car after 7pm (maybe in summer), you won't be able to notify DVLA until 7am the next day. Why isn't the website accessible 24/7? They don't have any 'humans' receiving the info so why not? Shocking.
Car Ownership & Insurance for Newly Licensed Driver
Hi everyone, My wife recently passed her driving test and we're looking to purchase a car together. I currently drive a manual car but am considering switching to an automatic. Due to budget constraints, we're exploring the option of buying and sharing a single vehicle. I have two questions: * Car Registration: Can we…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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Motoring

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