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"Time Limited" conditions for Pets
I am searching for Pet Insurance for our family dog on a comparison web site. Apologies if this is a really dumb question, but can someone spell out for me simply what is meant by the following clause Time Limited – Covers conditions for a year or the set amounts whichever happens first, then it isn’t covered.
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Charged Fee To Add New Medication To 1 Trip Travel Insurance
Hi, My partner took a one trip holiday insurance policy out in July for a holiday in October, she has just been put on a new medication for a new condition. Rang insurance company to check it was okay and was charged a £15 fee. I would have thought anything after the policy was taken out would not be taken into account.…
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Looking for Annual travel insurance with long duration trips (i.e. 60+ days)
Hello Can anyone recommend a competitive Annual Travel insurance (worldwide) provider that allows longer duration trips, e.g 60 days or more per trip. I'm not looking for backpackers insurance. Some of the providers that allow you to extend to longer duration trips with an extra fee are quite expensive (Avanti, Staysure).…
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Should I change from Autoaid to their sister company Autonational ?
My Autoaid renewal is coming up and will cost £63.64. I only drive one car now, and their sister company Autonational provide "Total Uk" cover "from" £39.91 for one named vehicle. Is the level of cover the same for personal on one hand and vehicle on the other apart from the obvious fact that with personal one can drive…
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Insurance and consumer duty act 2023
Hi Please could anyone tell me how the consumer duty act applies to home insurance? Unfortunately we had to make 2 claims on our policy in the same year. Both were no fault claims, including a burglary. Our insurance company have said they will no longer insure us next year (although they haven’t treated this as a…
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Pet Insurance Claim Advice
Hi, I can't find the answer to this question and wonder if any Forumites could give me some advise please? I have a 6 year old dog who has been insured with the same company since I got him at 12 weeks of age. Apart from a scary bout of pneumonia when he was 15 months old I have never claimed because he's been healthy.…
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Building Insurance Claim for subsidence not getting sorted
My elderly parents have an insurance claim for a property that is subsiding (again). They put in a claim November last year, and nothing has been done apart from surveyors going in and sub contractors engineers looking at the work required. My father, (until 6 weeks ago when my mother had a mild stroke) wouldn't let any…
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Getting home insurance quotes when on disability benefits
I'm on contribution based ESA for a chronic health condition I've had since my 20's. I am buying a house with the inheritance I will receive when we complete on the sale of my mother's home. My solicitor has told me I need to get buildings insurance for the new property from the point of exchange of contracts which will…
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Insuring two cars at once with different insurers
Hi, I have just (3 weeks ago) renewed the insurance on my existing car with 9+ years NCD. I ordered a new car to replace it several months ago, but supply issues being what they are the dealer couldn't give me a definite date for delivery. I'm not trading in my old car as I'll be selling it on in due course. The dealer…
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Travel insurance annual policy expiring when we are on holiday
Hi all, would appreciate some advice please. We are going away on holiday from 23 September to 1 October. Our annual travel insurance policy ends on 27 September. Do we need to purchase a new annual policy commencing from 28 September, or does this need to start before we go on holiday? Current policy is with Admiral, who…
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Market value - vehicle theft claim
Hello, I've been dealing with Aviva on a motor theft claim as my car has unfortunately been stolen. Third party Solus Valuations have been in touch with an offer around £8,600 which I initially thought was on the low side, and, sure enough, looking at Auto Trader, equivalent cars of the same year/mileage/spec are on…
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Direct Line Group to pay £30 million after overcharging some car and home insurance customers
Direct Line Group, which owns Churchill, Direct Line and Privilege, will pay out around £30 million to customers of these three brands who were overcharged when they renewed their home or car insurance. Direct Line Group to pay £30 million in refunds after oversharing some car and home insurance customers – what you need…
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insurance broker dodgy service
We are a converted victorian house with 4 leasehold flats, with the freehold held in trust between all owners(4). One of the flats is owned but rented out for the last 15 years. We try to share the work of getting estimates and repairs between us and have a house insurance and maintenance fund that everyone pays into.…
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House Insurance are only offering half of my claim
Hi, I have recently had to claim on my house insurance for water damage from a leaking pipe in a downstairs bathroom. The leak had obviously been happing for a while before it was noticed and meant the floor had all rotted and tiles, plaster etc all had to be removed. It had also gone under the floor into the adjoining…
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Third Party Claim - Protocol/Law
Our car was bumped (front bumper damage) whilst parked. The person left contact details on the windscreen. I was not sure of the protocol regarding informing ones own insurance company, so I contacted them after a few days. According to them it will not effect my insurance going forward. The other driver has since…
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Surely this cannot be allowed!? Churchill car insurance.
Hi all, I am fuming. I've been helping my younger brother look for another car that wasn't going to put his insurance up too much. He had an MX-5, which is a 2-seat and cheaper therefore on insurance but he wanted a diesel hatchback. So after doing lots of searching and quotes on his Churchill account, on the Make a change…
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Bus accident claim, what to do next ?
Hi, i was a passenger in a bus accident and suffered relatively minor injuries although they were described in the medical report as more than just whiplash injuries. The insurance company of the car driver at fault only offered me the lowest payout on the whiplash scale of £260 which i initially declined. Having spoken to…
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Health Cash Plans
I currently have BUPA Additional Health cash plan, which has served me well. They are planning to close it down shortly. I am wondering what others on the forum recommend for a single person aged 89. The two suggested by MSE that accept people of my age seem to have rather low limits of payment in each category
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House Insurance claim
Hello all, We recently had a flood in the bathroom which soaked the whole room and came down in to the living room and soaked the cieling. this was caused by Welsh Water. Our connection in the road burst, when they dug up the road water shot 20ft in the air. When they connected it back up all the mud, stone shot up in to…
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Vehicle Insurance Auto Renewal
I have had my van stolen off of my driveway in broad daylight - I am gutted. I have begin the process of making a claim to my insurer - One Call I took out the policy in November 2021 and it automatically renewed in November 2022 - when the policy renewed I assumed it would remain the same. I have checked and the terms…