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One Call Insurance quagmire
We were rear-ended on the motorway the other night. Thought we were well insured. However, calling One Call Insurance has proven a nightmare. Firstly, we were passed straight through to One Call Claims, the claim handling company linked with One Call. Read some negative reviews about them so opted not to go with One Call…
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Cover My (Pet insurance)
Anyone have experience of these I’ve put a claim in for £800 on 11th April for a wound repair on my dog after she cut herself. comms seem quite slow took ages to acknowledge they’d received claim then they say they aim to process claim in 4 weeks. had other pet insurances pay out much quicker in past LV Ageas and Admiral…
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Travel insurance
Has anyone had experience of claiming on their travel insurance for medical conditions/problems whilst on holiday. I was thinking of buying a policy with Avanti as their premum is good but in reviews they don't seem to come out well when it comes to paying claims
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ONE CLICK - LOSS NOTIFICATION
I recently purchased a buildings policy from One Click/One call. When filling in the details I confirmed we have not made any claims previously on a buildings policy. 16 days later £75 was taken from my account and the monthly payments doubled on the online payment schedule. I contacted them to find out why and was told I…
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Sunlife insurance of Canada
Has anyone else had issues with this company? I have various policies with them and due to health issues have had to make a couple of claims lately.. I made a complaint as they missed a payment to me and the complaint every month was simply extended to the next and so on for a year. Their excuse was due to a new system in…
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House Insurance
I am in the process of getting quotes for the above. Do I need to inform them that I have had some repair work done to a false chimney stack by the Nhbc under warranty? Thanks
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Cooperative home/building insurance quote really high
I've just had a renewal quote from the cooperative for our home and building insurance which last year was little over £188. There have been no changes, no claims or issues, and I know that these costs are going up through one thing and another. But this year's quote is for £1,050! Almost five times the original cost which…
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Claiming directly through my insurance?
I had a little mishap with a 2009 Vauxhall Corsa, which got scratched up. According to a car valuation website, it's worth about £1200. My own car is a Benz . Since the insurance excess is high, I decided to fix it myself, opting for a off-market repair. At first, the other party didn't want to involve insurance since it…
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1st Central Insurance. Hard credit search
I took out a car policy with them at the end of March. It was a cheap policy but I’m in the habit of paying monthly for my other car policies so I chose that option and agreed to a soft credit search in the process. They carried out a hard search though. When I complained they told me “we’ve asked the policy department and…
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Insuring a Home Battery against Theft
I am soon to have a home battery system installed. The installer has advised that new regulations 'recommend' the battery is installed on an exterior wall. The exterior wall in case is on my property, but there is no gate between the public footpath and the wall. I am concerned that it could be possible for someone to…
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Structural movement tenement
Is structural movement the same as subsidence? If it is, how difficult would it be to get building insurance? Property home report says - historical structural movement, steel ties, part of wall appears to have been rebuilt. Chances of further movement remote. Structural repairs not required. All tenement flats in Glasgow…
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Mobile phone insurance
I bought a mobile phone from a refurbished site, one that is very well-known. I also purchased insurance. I dropped my phone accidentally and the screen cracked. I put in for the repair but was told by the insurance arm of the company that they couldn’t find the policy. It turns out that although I had paid for it, the…
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Council leasehold buildings insurance help
Hi, I am looking for some advice to see if I need to pursue this matter. We are leaseholders of a 2 bed flat. Our freeholders are Bournemouth Council. Our buildings insurance is arranged by the council, and we pay the premium, so we have no say or input in the arrangements. Previously, the premium had been under £150 for…
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House insurance - 12 week holiday
Anyone have any good options for insuring house for a 12 week holiday period? Luckily my current policy runs out around 2 weeks into the holiday so it will cover me for that (think up to 6 weeks). Ideally after that I'd find an insurer who allows long periods of un-occupation to cover the remaining 10 weeks. Alternatively…
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Income protection after job loss
Hi, I wonder what would happen after a claim for income protection and a job loss.Let's assume that I claim to the insurance, but after X years, the company gets tired of it and fires me, or they find some little rule in my contract (highly possible in my situation) and they fire me based on that.Same way if the company…
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Leaking Sewer for over 10 weeks - Yorkshire water / insurance help
I’m not even sure what my question is or whether this is the right place In short, we have a very large surface water sewer running
down our drive 3m underground which has been leaking many years if it has risen
3m as it has caused a sink hole on my driveway. 1m x 1m approx. and
goes down around 4/5 foot. Dye tests show it…
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1st CENTRAL
Afternoon, Anyone have experience with 1st CENTRAL car insurance? My policy started on the 23rd November, I assumed everything was good with policy and then I received an email this morning saying that they needed images of my V5C. I uploaded the images and then spoke to them phone. They have double checked the purchase…
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Sheila's Wheels/Esure failure to pay refund after policy cancellation.
I cancelled my car insurance policy with Sheila's Wheels (Esure is the actual insurer) after selling my car. They have no obvious telephone number, but you can "chat" on their website. At the second time of asking they cancelled the policy on 3rd April 2024 and have since given me the run around with different stories.…
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Home restoration after escape of water
My parents’ house needs to be restored due to water damage. The contractors will be ripping the kitchen and floors out and replacing with new (amongst ripping out/replacing other parts of the house). I am aware that replacements will be like for like, but is one able to ask about the colour - providing it is exactly the…
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Car Insurance query re no fault accident
I haven't posted for quite a while so sorry but this might be longwinded. My husband was involved in an accident about 5 weeks ago. An SUV cut the corner turning into a road at a T-junction and knocked my husband off his motorbike whilst he was sitting waiting to turn right. Luckily he wasn't seriously hurt, there were…
