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Airline seats
I've just got back from an Easyjet flight. I had pre-booked my seats so hubby and I could sit together. However once we boarded the plane a family of 1 adult and 1 child (who hadn't pre-booked seats) were sat separately. The stewardess came round and asked for 2 volunteers to swap seats so they could sit together and the…
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Driving to Denmark
Hello, can anyone advise me please, I'm planning on a trip to Denmark by car most likely on Boxing day this year and returning early January, most likely it will be just outside Copenhagen, i'll be leaving just outside North London, so my queries are which is the best route, avoiding an overnight stay on a boat, i'll have…
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JaJa Credit Card - Hidden Foreign Exchange Fees
Prior to going abroad recently I used the 'How much does your card charge?' tool on this website and checked JaJa's credit card T&Cs. Both confirmed 0% foreign exchange fees. I have had the card for 2 years with no issues so I thought, perfect, I shall use this to pay for everything. On return I notice I had a whole bunch…
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Changing a name on a ticket
Looking for some comment and opinions on a recent experience with Brussels Airlines and Lastminute.com. Ticket raised within 24 hrs of travel, with last minute. I incorrectly entered the wrong surname for one of the travellers and didn’t notice it until I printed the boarding cards. Where obviously the surname incorrectly…
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Claiming back from BA on cancellation of flight
Hi We had flights booked from: Manchester > Gatwick Warwick > Tampa The day before/after our flight we had train tickets and a hotel. Non of that can be refunded. Will BA cover this as part of the claim for the cancellation? TIA
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Sixt?!
We booked a vehicle with Sixt in April, due to fly to Cyprus in just over a week. We have email confirmation etc but logged on and it doesn’t recognise our booking?! we paid over a grand for this, really panicking now as we land fairly late with 2 teenagers in tow. Most of the phone numbers aren’t operating…. any advice…
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Cabin Class Downgrade
I have a flight booked with Singapore Airlines for December 2022 (booked in March) - London to Brisbane with a short stopover in Singapore. I booked Premium Economy class. I received an email last week from the airline informing me that Premium Economy is no longer available on this flight and I have been put into Economy…
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What's the furthest you've travelled on Avios points?
If you're someone who uses Avios rewards, let me know: how far have your points taken you?
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Dreamworld Travel - No refund when they downgraded my flights
I booked London to Bangkok flights in premium economy, i received the email confirmation all 4 flights were premium economy. The next day I logged in to the cathay pacific website to book seats. Only 1 was now premium economy. I got in touch with dreamworld. very slow response as always. said it was correct, ignoring they…
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Lufthansa Cancelled Return Flight Second Leg - No Rebooking Offered
I have just been informed that my return flight back to Serbia (I am doing a return flight from Serbia to the UK during an extended holiday in Serbia, to attend a stag party this coming weekend), has been cancelled by Lufthansa, who are offering no alternative flight (their automated 'replacement' return journey gets me as…
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Ryanair strike in Spain
Hi, I booked a flight to Alicante on the 19th of July, I've just read Ryanair are going to be on strike on that day and the 20th and 21st. What shall I do? Tried their online chat but guess, what, just a bot and then the bot said they are busy, go to the website, etc. Thanks in advance.
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MSE News - Bristol Airport drop-off charges. Not complete info
The latest news article on airport drop-offs implies that these charges is a money-making exercise. When I was here a few weeks ago, the signage made it clear that the money raised goes directly to carbon-offsetting all the car journeys made to the airport. I'm not saying this is right or wrong, and arguably electric car…
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Spelling mistake on Flight Booking
I booked a refundable hotel and British Airways flights package with Ebookers on Tuesday evening for 4 of us travelling to Dubai in November and I noticed Wednesday morning that when I coped and pasted one of my friends names into the booking it autocorrected and I ended up with Livwelyn instead of Llywelyn (basically 2…
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Mexico Currency
Hi folks, I’ll be travelling to Mexico for the first time this summer, and staying right in the heart of Cancun. I know the official currency for Mexico is the Mexican Peso but I’ve read online they also accept USD. I’ve been doing lots of research online so know that tipping is a big part of the culture there -…
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part cancelled flight
Hi There we as a group of 6 have booked a holiday to Barbados in October Our outward flight was to change at JFK airport , but the onward flight has been cancelled and we now have a flight 16 hours later. If I wanted to , could I not cancel the whole flight and get a refund? we have booked through a third party who say…
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Easyjet booking issues
Tried to book a flight on Easyjet website and got this message So tried on their app and was shocked at the 2 options presented to me. I'll have a bag but it's twice as big as the under the seat size but I don't want to pay an extra 165 euros for it when I don't need the other inclusions of the Flexi ticket. It seems a…
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EasyJet
So I’m trying to get money back the changed my flight which I booked in 2019 then covid hit and they stopped flying so changed my flight to 2nd July 2022 I don’t have original email but have a credit card transaction from 2019 when I booked it I’ve had no reply from easyJet just a credit voucher which I won’t use by next…
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Withdrawing money from an expired Fairfx card
Hi everyone, This is my first post here and I'm hoping someone will be able to give me some advice on how to retrieve my money from an expired Fairfx card. Apologies in advance for the long post.... A couple of years ago I booked and paid for some holiday accomodation in France using my Fairfx currency card. After various…
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Cancelled flights and travel insurance
We had our summer holiday flights booked with easyJet to and from Manchester on 3rd July and 23rd July. We booked parking for the 3 weeks and planned to drive down. A few weeks ago (just over 2 weeks before the flight) we got told the outward bound flight had been cancelled and we could swap the flight for another one. We…
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eDreams lying about airfares
What kind of laws are there to stop travel sites misleading the
public about the eventual cost of a flight? Yesterday, I booked an
open jaw flight on eDreams, advertised as £249 on the flight
comparison website. Adding baggage brought it up to £279. Then
when I got to payment, I had a nasty surprise: after slowing me…
