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JaJa Credit Card - Hidden Foreign Exchange Fees
Prior to going abroad recently I used the 'How much does your card charge?' tool on this website and checked JaJa's credit card T&Cs. Both confirmed 0% foreign exchange fees. I have had the card for 2 years with no issues so I thought, perfect, I shall use this to pay for everything. On return I notice I had a whole bunch…
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Changing a name on a ticket
Looking for some comment and opinions on a recent experience with Brussels Airlines and Lastminute.com. Ticket raised within 24 hrs of travel, with last minute. I incorrectly entered the wrong surname for one of the travellers and didn’t notice it until I printed the boarding cards. Where obviously the surname incorrectly…
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Claiming back from BA on cancellation of flight
Hi We had flights booked from: Manchester > Gatwick Warwick > Tampa The day before/after our flight we had train tickets and a hotel. Non of that can be refunded. Will BA cover this as part of the claim for the cancellation? TIA
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Sixt?!
We booked a vehicle with Sixt in April, due to fly to Cyprus in just over a week. We have email confirmation etc but logged on and it doesn’t recognise our booking?! we paid over a grand for this, really panicking now as we land fairly late with 2 teenagers in tow. Most of the phone numbers aren’t operating…. any advice…
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Cabin Class Downgrade
I have a flight booked with Singapore Airlines for December 2022 (booked in March) - London to Brisbane with a short stopover in Singapore. I booked Premium Economy class. I received an email last week from the airline informing me that Premium Economy is no longer available on this flight and I have been put into Economy…
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What's the furthest you've travelled on Avios points?
If you're someone who uses Avios rewards, let me know: how far have your points taken you?
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Dreamworld Travel - No refund when they downgraded my flights
I booked London to Bangkok flights in premium economy, i received the email confirmation all 4 flights were premium economy. The next day I logged in to the cathay pacific website to book seats. Only 1 was now premium economy. I got in touch with dreamworld. very slow response as always. said it was correct, ignoring they…
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Lufthansa Cancelled Return Flight Second Leg - No Rebooking Offered
I have just been informed that my return flight back to Serbia (I am doing a return flight from Serbia to the UK during an extended holiday in Serbia, to attend a stag party this coming weekend), has been cancelled by Lufthansa, who are offering no alternative flight (their automated 'replacement' return journey gets me as…
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Ryanair strike in Spain
Hi, I booked a flight to Alicante on the 19th of July, I've just read Ryanair are going to be on strike on that day and the 20th and 21st. What shall I do? Tried their online chat but guess, what, just a bot and then the bot said they are busy, go to the website, etc. Thanks in advance.
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MSE News - Bristol Airport drop-off charges. Not complete info
The latest news article on airport drop-offs implies that these charges is a money-making exercise. When I was here a few weeks ago, the signage made it clear that the money raised goes directly to carbon-offsetting all the car journeys made to the airport. I'm not saying this is right or wrong, and arguably electric car…
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Spelling mistake on Flight Booking
I booked a refundable hotel and British Airways flights package with Ebookers on Tuesday evening for 4 of us travelling to Dubai in November and I noticed Wednesday morning that when I coped and pasted one of my friends names into the booking it autocorrected and I ended up with Livwelyn instead of Llywelyn (basically 2…
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Mexico Currency
Hi folks, I’ll be travelling to Mexico for the first time this summer, and staying right in the heart of Cancun. I know the official currency for Mexico is the Mexican Peso but I’ve read online they also accept USD. I’ve been doing lots of research online so know that tipping is a big part of the culture there -…
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part cancelled flight
Hi There we as a group of 6 have booked a holiday to Barbados in October Our outward flight was to change at JFK airport , but the onward flight has been cancelled and we now have a flight 16 hours later. If I wanted to , could I not cancel the whole flight and get a refund? we have booked through a third party who say…
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Easyjet booking issues
Tried to book a flight on Easyjet website and got this message So tried on their app and was shocked at the 2 options presented to me. I'll have a bag but it's twice as big as the under the seat size but I don't want to pay an extra 165 euros for it when I don't need the other inclusions of the Flexi ticket. It seems a…
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EasyJet
So I’m trying to get money back the changed my flight which I booked in 2019 then covid hit and they stopped flying so changed my flight to 2nd July 2022 I don’t have original email but have a credit card transaction from 2019 when I booked it I’ve had no reply from easyJet just a credit voucher which I won’t use by next…
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Withdrawing money from an expired Fairfx card
Hi everyone, This is my first post here and I'm hoping someone will be able to give me some advice on how to retrieve my money from an expired Fairfx card. Apologies in advance for the long post.... A couple of years ago I booked and paid for some holiday accomodation in France using my Fairfx currency card. After various…
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Cancelled flights and travel insurance
We had our summer holiday flights booked with easyJet to and from Manchester on 3rd July and 23rd July. We booked parking for the 3 weeks and planned to drive down. A few weeks ago (just over 2 weeks before the flight) we got told the outward bound flight had been cancelled and we could swap the flight for another one. We…
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eDreams lying about airfares
What kind of laws are there to stop travel sites misleading the
public about the eventual cost of a flight? Yesterday, I booked an
open jaw flight on eDreams, advertised as £249 on the flight
comparison website. Adding baggage brought it up to £279. Then
when I got to payment, I had a nasty surprise: after slowing me…
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Easyjet flight booked by travel agent, shows on Easyjet app but not on their website
I've got a couple of Easyjet flights which were booked by a travel agent. I put the code into their app and the flights now show up in the app but not in my Easyjet account when viewed via their website. I'd have thought the two would be the same but it seems not. Maybe they're working on their systems to process all the…
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KIWI.com input incorrect passport year of expiry?
Just made a booking (Ryanair flights) through KIWI.com. I put in my passport details and accidentally typed in the year of expiry as 2024 not 2023. I went to change it, but they want to charge me over £25.00? This will be my first and last time using this lot. Always used the airlines direct in the past as I never trusted…
