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EasyJet
So I’m trying to get money back the changed my flight which I booked in 2019 then covid hit and they stopped flying so changed my flight to 2nd July 2022 I don’t have original email but have a credit card transaction from 2019 when I booked it I’ve had no reply from easyJet just a credit voucher which I won’t use by next…
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Withdrawing money from an expired Fairfx card
Hi everyone, This is my first post here and I'm hoping someone will be able to give me some advice on how to retrieve my money from an expired Fairfx card. Apologies in advance for the long post.... A couple of years ago I booked and paid for some holiday accomodation in France using my Fairfx currency card. After various…
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Cancelled flights and travel insurance
We had our summer holiday flights booked with easyJet to and from Manchester on 3rd July and 23rd July. We booked parking for the 3 weeks and planned to drive down. A few weeks ago (just over 2 weeks before the flight) we got told the outward bound flight had been cancelled and we could swap the flight for another one. We…
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eDreams lying about airfares
What kind of laws are there to stop travel sites misleading the
public about the eventual cost of a flight? Yesterday, I booked an
open jaw flight on eDreams, advertised as £249 on the flight
comparison website. Adding baggage brought it up to £279. Then
when I got to payment, I had a nasty surprise: after slowing me…
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Easyjet flight booked by travel agent, shows on Easyjet app but not on their website
I've got a couple of Easyjet flights which were booked by a travel agent. I put the code into their app and the flights now show up in the app but not in my Easyjet account when viewed via their website. I'd have thought the two would be the same but it seems not. Maybe they're working on their systems to process all the…
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KIWI.com input incorrect passport year of expiry?
Just made a booking (Ryanair flights) through KIWI.com. I put in my passport details and accidentally typed in the year of expiry as 2024 not 2023. I went to change it, but they want to charge me over £25.00? This will be my first and last time using this lot. Always used the airlines direct in the past as I never trusted…
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Cancelled flights due to breakup – any advice?
Hi all, I recently bought a flights as part of a holday in August for my girlfriend of three years's birthday totalling around £750. Two weeks later she left me. For obvious reasons, I really don't want to go on this holiday. People keep saying "why not just take a mate", but it's just too much of a heartbreak to consider…
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AVIS car rental in Crete - Quickpass
I reserved a hire car back in January for Crete for next week, also paying for an additional driver. Today I was invited to ‘check in’ in advance for this car hire using Quickpass. When I attempted to check in, I was surprised to see the Avis check in website added the additional driver cost again. Hence I abandoned…
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Wise.com lost my money
I am moving to Ireland from the UK and had an offer accepted on a property. I changed my sterling into euros with Wise.com and then sent 10,000 euros to the property agent as a deposit, (that is the process over there). The agent didn't receive the money, his bank (Permanent TSB)have informed him that they know nothing…
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Using a non EU or UK passport on Ryanair flight?
I want to book flights from UK to Ireland at the end of July. My child's UK passport will have expired by then. No appointments available to use the fast track service. She has a valid Algerian passport. Does anyone know if this is acceptable ID for Ryanair? She will be travelling with 2 adults with British passports and…
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Dreamworld Travel
My brother in law booked a flight with dreamworld travel flying with Thai Air. His flight was cancelled due to COVID so he contacted them to be told that they were seeking a refund from Thai air and this could take several months. He kept being fobbed of every time he contacted them and then they stopped replying to…
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Cashing in old travellers cheques
I have some US$ travellers cheques bought via NatWest in the 1980s. The cheque reference numbers are no longer in the bank/bureau de change systems. How/where do I cash them in? I am quite willing to accept US $ bills.
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Outdated Currency
Having just seen the MSE warning that paper £50 and £20 notes will soon be unusable - only polymer will be legal tender -- I have wondered about other currencies; surely it is not only British notes that can get forged? I have a a few hundred pounds worth of US dollars, Swiss francs and Euros, not converted back after…
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Jet2 package holiday - Golf clubs
I’ve booked a package holiday for 2 and we get a hold case each. We don’t need this much luggage but my husband wants to take his golf clubs. Can we take one suitcase and one set of clubs? The cost for a case and a set of clubs is the same if we were paying for them.
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Ryanair check in
Hi. Does anybody know when I can check in to my ryanair flight without having to pay a fee to reserve my seat? I don't mind sitting apart from my other travellers in the group.
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Card or Cash while in Euroland
I'm going into Euroland for a long weekend and I was wondering which is the best way to pay for items while there: cash or card? There seems two options: take a card with you (mine is M&S) and pay that way and Euro for the likes of tips, coffee, ice cream, that kind of thing. The advantage here would seem to be that it…
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ABTA descision
I cancelled a holiday after reading the terms and conditions which said I would lose my deposit. After the descision came through from the travel agent I ended up getting £663 from my original payment of £5401. I complained to ABTA and they say the descision is correct , I really don't understand how this can be correct ?…
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Additional Driver
I've always taken the site's advice and booked an additional driver for a holiday hire car in advance to save a bigger bill at the airport. This year, none of the companies are letting me do this and when I've followed up with customer service they've stated you need to do it at the airport. Be interested to know if this…
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Venice - credit card only?
Going to Venice in a few week and would prefer to pay on my credit card for most if not all of my stuff (if possible) For anyone that has been, do bars, restaurants, transport etc all accept card now?
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Flights Cancelled more than 14 days from Travel
Hi If I understand correctly, if an airline cancels your flight more than 14 days in advance, they are only obliged to refund the cost of the ticket paid. My issue is this - we are flying to the USA in August and if the airline was to cancel 15 days before we fly, the cost to "replace" the flights so close to departure…
