-
Lastminute.com & British Airway Refund Help Needed
I booked British Airways flights through lastminute.com. These ended up being part of the 10,000 cancelled flights. I received my notification on 12th July and immediately requested a refund through lastminute.com. Two months later, and after speaking to various 'agents' at both lastminute.com and BA, I am still waiting…
-
jack's flight club
Just had an out of the blue £35 deduction by 'Jack's flight club' which i cancelled several years ago- I tried phining the advertised number but it is now a private number wnd the gentleman concerned was not best pleased as he is frequently bothered! I have tried cancelling on their website but to no avail as i seemed to…
-
EC261 Expenses Compensation for Airport parking
Hi, I am new to forums so please excuse the lack of experience. Due to 2 cancellations by Easyjet, afterwhich we eventually returned from holiday 7 days after the original return date, Easyjet are refusing to refund the surcharge for collecting our car 7 days later than originally booked/paid for. Their argument is that…
-
Tui Dreamliner headphones
Do I need a 2 prong adapter on a Dreamliner? Bought some noise cancelling headphones for the 11 hour flight and just realised it might be needed
-
The currency club?
Has anyone had any experience in exchanging currency from The Currency Club? Is it a safe place to buy from?
-
Coop travel issued out of date Swiss francs
Hi, Aug 2022 my sister-in-law got my son 30 Swiss francs as spending money for his scouts trip. Turned out co-op travel foreign exchange gave her "series 8" banknotes which ceased being legal tender in Nov 2021. They won't refund them. They say we might have switched the notes so unless we can prove they issued those exact…
-
Pre authorisation o hire car
I hired a car in Spain in early August with the usual blocked credit card amount. I don’t take their insurance as I have a policy. They returned the blocked amount after a couple of days. After 4 weeks I have been notified of a charge for a stain on a seat, my policy doesn’t cover internal damage. I’ve appealed it and am…
-
RyanAir Flight refund on Thomas Cook holiday booking
Hi all, My Wife is cancelling a package holiday booked with Thomas Cook for October half term due to a medical issue that needs investigation and has been told she can't fly. Flights are with RyanAir. Thomas Cook told her she needs to cancel flights first direct with RyanAir. She has started the process via the RyanAir…
-
Blue Air (Romania) - Warning
Please be careful if booking with Blue Air. I don't need specific advice on this (we can discuss though) but did want to warn of their shady practices. I had paid £6.45 for their 'flex' service, which according to the booking terms lets me change the ticket up to 4 hours before for free. This contractual term looks very…
-
Flight Cancellation Cmoensation
Hi, my son’s Ryanair flight 6 months was cancelled while they were sitting on runway ready to go, he also then missed his connecting flight, these flights were paid for with friends credit card who received his refund about month later. My son is continually calling Ryanair, providing information, then more paperwork, but…
-
Ryanair Booking System
Hi all. I want to book Ryan Air flights to Poland early November. It's now a while since I used Ryan Air and I'm unsure of the booking system. When I select the dates and flights to correspond, it offers a price before you begin to add bags. There are a few options, one that offers a basic boarding with only a small bag,…
-
Car Hire Condition, Cost and Equivalent to Agreed Car?
Hi, I am just back from a family summer holiday to a Greek island. When we arrived to collect the car booked for 10 days, it was not what I had expected given the booking details and condition. I know that in some countries costs have risen dramatically due to supply chain issues, but we paid some £480 for 10 hire for a…
-
Jet 2 defer holiday
Is it possible to defer a holiday with Jet 2? We were due to go to Menorca on September 22nd but I am in hospital with sepsis and due to other issues found we will not be able to go. The lines are busy and I cannot see a way of asking to defer the booking until 2023.
-
Budget Air Non-Repayment of Refund
I have been waiting for a refund from Budget Air for the last 3 years despite them being fully refunded by American Airlines. I email them on a daily basis as they do not have a customer services telephone number. They have done everything in their power not to refund me by using every excuse in the book. I have now…
-
Adding children to an Easyjet Booking
My wife and I were originally flying to a colleague's wedding, as it was an adult's only affair the kids were staying with the grandparents. The wedding has now been cancelled due to Covid and so we have been looking at options for changing our flights. We'd like to take the kids away with us now but hitting a bit of a…
-
flight delay operational reasons then weather
On a recent flight home my flight was delayed for 'operational' reasons, but this became an even later delay due to storms and pushed the delay back to 3 hours 40 on arrival. Will the airline try to say no to compensation because the weather made the delay more than 3 hours? Or will my claim be accepted because had they…
-
Holding New Zealand currency for a long time
Hi All, I am due to go on holiday to new zealand next march 2023. The flights are already booked. I wanted to go in November but due to shortage of flights I had to wait until March. I am concerned that the pound will continue to drop against foreign currencies over the next 6 months due to UK's economic problems .…
-
Using a debit card in Greece
Hi all - when paying for a meal or buying something with a debit card (Nationwide in this case) is it best to convert to local currency or pay in pounds? thanks
-
Car hire
[sorry, found my answer]
-
AVIS car hire problem Italy
Hired a vehivle from AVIS Genoa Airport 7 days to drop off in Rome Airport. Less than 12 hours later were hit by a weather bomb killing 5 people in Sestri Levante. Hail stones had cracked the windscreen and the bodywork looked like it had been hit 60 times with a hammer. A write off. Town was declared a disaster zone .…
