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Confirmed and paid flight
Hi i have booked a return flight to toronto june 2023 via an online booking agent and paid the full amount. They have issued a booking reference for american airlines which does show our booking but states it has been transferred to BA. This reference also checks out as being booked with our name. My querie is on the…
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Lloyds Travel Smart?
Hi I’m going to Spain soon and am looking into currency options. Lloyds have something called Travel Smart which costs £7 for a week and enables your debit card to be used just like in the UK with no fees. Wondering if anyone has used this and has any thoughts? thanks
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PriorityPass
I have been trying for several.momths to renew my prioritypass, unsuccessfully. It seems thete is an issue with Mastercard credit and debit cards. I dont have any other cards and they can't accept any other firm of payment. Has anyone else been caught by this?
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Car Hire Excess claim query
Hi guys I bought an annual car hire excess policy from carhireexcess.co.uk. Unfortunately I've had to make a claim following a recent trip to Lanzarote where someone reversed into our hire car whilst it was parked in a car park. Anyway, I carefully checked the 'if you need to make a claim' section of my documents before…
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Medical Insurance - Hazardous activities
Hi, I want to purchase travel insurance for my son who leaves this weekend for a 2 week tour of about 8/10 countries in Central Europe. He will be driving a Campervan and have 4 of his friends with him. I want to make sure the policy will cover any medical expenses which are a result of a road traffic accident in the…
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How to submit a complaint about Carlton Leisure
Hello, I’d really appreciate advise on how
to submit a complaint about the travel agent Carlton Leisure Ltd. In March 2020
I bought return flights overseas. The return was for February 2021 but in November
2020 the airlines involved cancelled the return flight and I was told to seek
the refund through the travel agent.…
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Customs charges levied on letter from the UK to Spain
Not sure this is the correct sub-forum, but here goes... I lost my bank debit card while travelling in Spain. My bank sent me a new card to my address in Spain. It was sent as a tracked letter. It was passed through the Spanish Customs and they levied an item translating as "Customs Expenses" of €5.25 (which was collected…
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Ryanair 10Kg bag type
The Ryanair 'Priority & 2 Cabin Bags' option states that the allowance is a "Small personal bag (40x20x25cms) and 10kg wheelie bag (55x40x20cm)" Is it mandatory that the 10Kg bag is a wheelie type? My wife and I bought CabinZero 44L fabric bags for use with another airline and would like to use these - they are a boxy…
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Travel insurance - best underwriters for (annual) cover / avoiding dodgy insurance
Hi all, I am planning on getting an annual travel insurance and did a bit of research. It possible to find quite cheap yearly cover which is underwritten by AXA but it seems that they have a load of negative reviews all across the net especially saying that they ignore, delay, make you jump through hoops and still not pay…
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Ryainair - Austria Lockdown last year.
Hi everyone, Still a bit salty about this situation from last year.. We were due to fly to Austria in December last year (10th-14th) with Ryanair. Unfortunately Austria went into a lockdown before we were due to fly (with the return flight the day after it was due to end) I raised with Ryanair customer support that I…
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Easyjet Summer 2023 flights
will be released on Thursday 6 October.
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Cancelled Flight
Hi, I booked in May for a 2 month trip to Thailand over Christmas and New year with Qatar 19th September received e-mail to say flight cancelled with the options to claim a full refund or re-book that might incur extra charges I choose the refund. Later that day I received an e-mail to say the flight was reinstated I…
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Currensea and firstdirect
I am trying to link my Currensea account to my firstdirect current account through the Currensea website. At an early stage in the process, the Currensea website switches me over to a firstdirect open banking page so I can allow Currensea to access my account. Trouble is, that step fails with a "Service unavailable"…
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Dollars to Euros or pounds
I had dollars and euros on a travel money card, unfortunately when I spent on the card it used euros instead of dollars. I am now due to go to Europe should I change my left over dollars straight to euros or to pounds first?
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Car Hire in the UK - the Foreign License debacle
I live in the UAE, and have UAE license. A UK license, whilst still in my bottom drawer, is technically invalid. Most years (except the last 2!) I have hired a car in the UK for a couple of weeks. The biggest mine-field is the ever-changing attitude to foreign licenses and International Driving Licenses. There used to be…
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airport lounges
i have an amex pass to the aspire lounge T2 Manchester airport but its only open certain times and this doesnt include the times im travelling, does anyone know if i can use this for any of the other lounges in T2- no response from the airport or amex thanks
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Bought Flight Cancellation Service - Only Half Refund
I bought 4 tickets (Wife and I plus another couple) on Norwegian Airlines flight only plus extra £9pp for insurance in case we could not fly. All on same booking which I paid for as a single purchase. One of the other couple needs and operation and won't be able to fly. Airline is saying the other couple can have a refund…
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Exchange USD to GBP
Hi. I've got a not insignificant amount of USD that were surplus to my travels in the USA from a couple of years ago. With the dollar / pound exchange rate being very favourable at the moment, what is the best / safest way to exchange this currency. With the upcoming rise in energy bills and inflation at home the GBP's…
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Car Hire Prices and being penalised for living in the UK
I’m in the process of shopping around for car hire for my
trip to Canada in August 2023. Prices are still ridiculous despite it being 11
months away. One site, HolidayAutos was coming out at nearly £300 cheaper
compared to other Comparison sites. I then clocked that in the field where it
states ‘Where do you live’ it…
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Latest Excess Insurance Scam
My brother flew in to Malaga this morning and here's what he found New scam with the hire cars. You need a photo licence and international and passport and credit card. Plus docs must have the exact same wording full names and no initials. Everyone is getting caught out. Brits Dutch, French etc. With slight variations…
