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Avis car hire problem...
Hi everyone, I'll keep this as succinct as possible despite the long story! I am having a problem getting a refund for a car hire agreement with Avis which wasn't properly fulfilled. Would love your thoughts on whether there is any more I can do - the mis-selling part feels very very wrong to me... We hired a convertible…
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Wizzair confirmation without flights
Has anyone had an experience with Wizzair where they sent you an itinerary email with booking reference, seats, fare, etc, but in small letters it says they payment has been declined? The email even states "This itinerary is a confirmation of your reservation and part of your electronic ticket. Your booking is now…
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EASY JET On Board flight purchases declined but still had them.
Hi, Took EasyJet flight back home, Made 2 purchases using debit card £15 for food/drink and £78 for duty free. I got a receipt for duty free (they put wrong seat number on). I get back and a week or so later i notice the money is not pending or been taken. I did tap the £15 one and i put pin in for the £78 one. There is…
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Car hire - Pay in Euro or Pounds
A question - I need to rent a car for my upcoming Ireland trip in August. Even booking this far in advance is costing lots of money. Can I go on to the rental's .com site and book via Euros. example Europcar.com,, select English language but where do I live - put Ireland - enter details of when etc. need hire car. The cost…
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Converting Virgin airmiles to cash
I used to do a lot of travelling on business and accumulated just over 200,000 Virgin airmiles.I think it's unlikely that I'll do much flying in the future so I'm looking for ways to cash them in.Virgin allow you to cash them in for experience days but there's not a lot on offer that I like the look of.I could cash them in…
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thetravelbookings.co.uk - To good to be true, or legit?
I'm searching for cheap flights to go to a wedding in the USA in November. While using Kayak, an advert for thetravelbookings.co.uk came up with some crazy prices. I'm wondering if these are legitimate or too good to be true?! They don't have an ATOL or ABTA number on their website, but are a member of Protected Trust…
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Doyouspain
Hi hoping someone can help with who I can speak to regarding the above and making a complaint. Hired a car in Alicante through them. The actual hire was with OK. Numnuts here forget their driving licence card however I did have the DVLA print out and a photo of my licence but OK would not accept it so I had to ring the…
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Flight Cancellation Trouble
A friend and I had booked a one way Thai Airways flight via LastMinute.com from Bangkok back to Manchester. 15 days before the flight they had informed us that the airline has cancelled the flight and have offered us a refund. If we were to book a similar flight back now, the prices have more than doubled and are very…
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Car Hire Nightmare!!!
Car hire disaster!!!! Hello folks, so we are just back from a family holiday to France but ended up having a bit of a nightmare with our hire car. I originally booked our hire car through the car hire broker AutoEurope who got me a deal with Gold Car – 2 weeks rental for a total of £483.34 Our flight with Ryan Air was due…
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Selling Easyjet Flights - Name Change Help
Hi All, I booked flights to Paphos from Bristol for 06 Aug which we now cannot go on. I am looking to sell the tickets but dont know the best way to go about it. If they do sell, how do you change the names and who should pay the charges - seller or buyer? Sorry if these are basic questions but not been in this situation…
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Ryanair Cabin crew nonsense.
Last month we flew to Athens (a 4 hour flight) and returned a couple of weeks later. After the total nightmare of Stansted (another story in itself) To get the seats and hand luggage, we paid for priority boarding but when it came to it, it was just a disorganised free for all (also another story) We got on the plane and…
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Airline seats
I've just got back from an Easyjet flight. I had pre-booked my seats so hubby and I could sit together. However once we boarded the plane a family of 1 adult and 1 child (who hadn't pre-booked seats) were sat separately. The stewardess came round and asked for 2 volunteers to swap seats so they could sit together and the…
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Driving to Denmark
Hello, can anyone advise me please, I'm planning on a trip to Denmark by car most likely on Boxing day this year and returning early January, most likely it will be just outside Copenhagen, i'll be leaving just outside North London, so my queries are which is the best route, avoiding an overnight stay on a boat, i'll have…
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JaJa Credit Card - Hidden Foreign Exchange Fees
Prior to going abroad recently I used the 'How much does your card charge?' tool on this website and checked JaJa's credit card T&Cs. Both confirmed 0% foreign exchange fees. I have had the card for 2 years with no issues so I thought, perfect, I shall use this to pay for everything. On return I notice I had a whole bunch…
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Changing a name on a ticket
Looking for some comment and opinions on a recent experience with Brussels Airlines and Lastminute.com. Ticket raised within 24 hrs of travel, with last minute. I incorrectly entered the wrong surname for one of the travellers and didn’t notice it until I printed the boarding cards. Where obviously the surname incorrectly…
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Claiming back from BA on cancellation of flight
Hi We had flights booked from: Manchester > Gatwick Warwick > Tampa The day before/after our flight we had train tickets and a hotel. Non of that can be refunded. Will BA cover this as part of the claim for the cancellation? TIA
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Sixt?!
We booked a vehicle with Sixt in April, due to fly to Cyprus in just over a week. We have email confirmation etc but logged on and it doesn’t recognise our booking?! we paid over a grand for this, really panicking now as we land fairly late with 2 teenagers in tow. Most of the phone numbers aren’t operating…. any advice…
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Cabin Class Downgrade
I have a flight booked with Singapore Airlines for December 2022 (booked in March) - London to Brisbane with a short stopover in Singapore. I booked Premium Economy class. I received an email last week from the airline informing me that Premium Economy is no longer available on this flight and I have been put into Economy…
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What's the furthest you've travelled on Avios points?
If you're someone who uses Avios rewards, let me know: how far have your points taken you?
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Dreamworld Travel - No refund when they downgraded my flights
I booked London to Bangkok flights in premium economy, i received the email confirmation all 4 flights were premium economy. The next day I logged in to the cathay pacific website to book seats. Only 1 was now premium economy. I got in touch with dreamworld. very slow response as always. said it was correct, ignoring they…
