-
OFGEM Safety Net
It is difficult finding a clear answer on this scenario: A consumer is concerned about the behaviour of his/her energy supplier, and decides that it is in his/her interests to switch as soon a possible. The consumer goes on to switch and the switch is satisfactory concluded but he/she is in credit with the old supplier…
-
Switching electricity on a set date when current deal ends. Is this possible?
My npower fix ends 31st Oct. Doing a uswitch comparison there are better deals out there. When going through the switch process am I able to stipulate that I want the switch to occur on a specific date? In this case the 1st Nov 2018 As it happens, uswitch says Npower have a better deal available but its not the one they…
-
Switch via MSE or EHL (£34 cashback)
I notice EnergyHelpLine (EHL) offer £34 cashback for switching supplier, more than the £25 offered by MSE. Are there any reasons not to use them over MSE Energy Club who I've used in the past. Not sure if here is the right place to post this! Even via Quidco gets £30 for going via MSE or can get £35 for going via Quidco…
-
Can`t stop using electricity!
Hi all, looking for a bit of advice here. My daily electricity import has more than doubled at some point over the last 14 days....:eek: !!!!!!! The red LED on my electric meter appears to be blinking every 3 to 4 secs constantly (importing over 1000w?). I started turning off various devices around the house last night,…
-
MSE News: Bulb to hike energy prices by 11.1% - its third increase this year
Green energy supplier Bulb is raising its prices for the third time this year, with 750,000 existing customers to hit by a rise of over 11% in November...Read the full story: 'Bulb to hike energy prices by 11.1% - its third increase this year' Click reply below to discuss. If you haven’t already, join the forum to reply.
-
Email from British Gas - GDPR violation?
I moved from British Gas to EDF in October last year. This week I received an email from British Gas inviting me to join their fixed price unlimited energy tariff. Surely BG should not be emailing me as I have not given them consent to contact me with marketing communications and I no longer have any commercial…
-
GreenStar - refuse to acknowledge meter readings, passed my details to debt collection!
Firstly, I'll just add that I gave GreenStar plenty of patience and opportunities (5 months+ of correspondence!) to resolve this issue, and on the phone this evening have informed them that unless I am able to speak to a supervisor, we will be seeking legal advice and open forum discussion, which will no doubt result in…
-
Anyone experience of heatstore electric AGA ?
Hi, just moved into very old cottage in need of total renovation. Need new boiler, heating system and cooker. Am torn between traditional heatstore AGA electric (no gas and oil too expensive) or conventional range Lacanche cooker. Does anyone have any experience of either cooker please, would love to hear about running…
-
Spark Energy massive bill
Hi there I've been renting a flat for the past 4 years and have had the energy supplied by Spark Energy and paid for through a direct debit. A couple of months ago I started getting daily texts from Spark telling me that I owed them £1500. This came as a bit of a shock! I spoke to a customer service rep who said that it…
-
EON increasing my monthly DD from £51 to £131
No idea why - electric use has not changed. My account balance is £195.74, but I have been paying £51 for a year since I moved into the house, so at most I would guess I was about £16.30 short each month. How can they increase my DD to £131? And where is the money going to come from? Any advice on what to do? UPDATE -…
-
Legal help with DNO / Electricity supply
We are buying a piece of land with outbuildings that have been out of use for approximately 10 years. A few years ago the neighbour built a house on the plot adjacent to this land, and commissioned the DNO to set up a 'temporary connection' to the power supply that was servicing the outbuildings we're now purchasing. This…
-
NO CREDIT CHECK Energy Companies
Is there a list of energy suppliers that do NOT do credit checks? I gather that Scottish Power only check you if you go into arrears, that seems fair enough to me. We will all be moved to paying monthly with these useless smart meters anyway, no benefit for us just the energy companies who still rip us off by installing…
-
Which Octopus tariff should I choose
I have been incredibly remiss in not changing suppliers of gas and electricity for a couple of years and now find my EDF plan is £700 more than I could be paying with Octopus. They seem to have three main plans - the cheapest being the Flexible, then the fixed 12m and supergreen. Each will save me a tremendous amount…
-
Huge issues with Toto Energy
Hi all, first post but at this stage i dont know where else to turn. I've got two huge issues with Toto Energy. First one theres a bit of a grey area to be honest, I'd moved house and requested to switch to a new cheaper provider as soon as we moved in. I chose Toto from a comparison site. Long story short on this one, I'd…
-
imperial units ft3 to smart meters
Quick question, my gas meter is currently in imperial cubic foot units, and so the meter reading I give is multiplied by 2.83 to get the metric cubic metre units. When I get a smart meter fitted, will the fact it is presumably in metric units get sorted automatically? Has anyone been through the process from an imperial…
-
Council owned energy suppliers and Private Eye report and risk/strategy
Quite a long title. We are looking at switching suppliers and Bristol Energy and Robin Hood (via Ebeco) are in the mix. Looking for a fixed rate deal, for 2 years if possible. There was an article in Private Eye this week saying that Bristol Energy was losing money, Robin Hood had only just eased into the black. My…
-
Advice - Underpaid via direct debit payments
Hi, What would you do? EDF reduced our monthly payments (dual fuel) last year and as a result we are now almost £600 in debit. Alongside that is the hefty price hikes, and the fact that we used more energy compared to the previous year (I guess the bad weather) so our DD payments will be going from £50 to £140! We are on a…
-
Energy price cap to save households £75, Ofgem says
"An energy bill price cap of £1,136 a year for "typical usage" has been proposed by the regulator, Ofgem. It says the move will mean 11 million households on default deals will save about £75 on average, although the amount households could save will depend on their usage and supplier." WRONG - It will only reduce the…
-
Switching Suppliers
Tomorrow is the day when I will be in within my 40 or 50 days when I can switch without penalty for gas and electricity. So this is what I am going to do. Have found one that I think I want to go for, however I have a feeling I will owe my current company about £100. I just wondered if I will be given a choice to as to how…
-
Small energy company - power cut responsability
This is possibly a ridiculous question so apologies in advance. I've been contemplating switching away from the big suppliers for a while but I do have one major concern. We live in a rural area and are subject to quite a few powercuts. Only 3 properties are served by one line coming out from the village. Who is…