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Electricity bill seems very high
Hi, In the process of looking for a new energy deal and the bill has got to the point where it has to be wrong. Context: I live in a two bedroom flat with my wife. We both work full time so are out of the house most of the weekday. We do have a lot of electrical appliances (Gaming PC, TV, consoles, phones and laptops) as…
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Do I need to send meter readings to the previous energy company?
Hi, I'm moving into a flat and would like to use a different energy company than the one the previous tenant was using. I read a lot of the topic but don't understand one thing. Do I need to send meter readings to the previous tenant's energy company? Or can I just sign up for the energy company of my choice immediately?…
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Advice on switching from economy 7
Hello, Wondering if I could have some advice. I have just recently moved into a new house and it's on economy 7 with electric storage heater and 2 downstairs heaters on economy 7. How easy is it to switch to a normal meter and change the 2 downstairs heaters to normal raidators or else something else? Any advice would be…
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changing energy co
Hello I think it is high time i changed electricity company, or I think I should as we are constantly told to to save anything. i haven't changed for some years now... I have just checked with the MSE comparison energy club. Ok i have looked at the list of companies produced that could save me some money on leccy bills,…
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House purchase, changing suppliers
Apologies I am being thick. I am hopefully moving into a new home next month. I am currently staying at friends, so I dont have an energy supplier to move with. The current owners are with NPower, am I correct that I simply take over the NPower contract and then switch? How long do I have to wait, can I switch immediately…
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New Home Owners - Where do we start with Utility bills?
Hi All, So last Friday we finally got the keys to our new (new to us) Home, As a FTB it is certainly very overwhelming trying to get everything set up while trying to move our personal belongings and furniture in. So my question is, We need to set up our utility bills and we would very much appreciate any guidance and…
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Electricity Meter
Hi Everyone, I have a question with regards to electricity meters and the fact that ours may well be overcharging us. After receiving a back bill from our supplier that was over £1800 over 2.5 years, I decided to look into our usage and cannot seem to find an answer from anyone. We already pay £125 a month so this is quite…
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British Gas ordered to pay £2.65m refunds over exit fees errors after MSE investigation - MSE News
British Gas has been ordered to pay out £2.65 million compensation by energy regulator Ofgem for wrongly charging consumers exit fees and putting others on more expensive tariffs, following a campaign by MoneySavingExpert.com...Read the full story: 'British Gas ordered to pay £2.65m refunds over exit fees errors after MSE…
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Pure Planet increasing rate!
I literally just switched to Pure Planet from NPower in the last couple of weeks after they came up as the cheapest on the MSE Cheap Energy Club comparison. 10 minutes ago I got an email from them saying their "members rate" is going up from 1 October and now my annual projected energy cost will be £70 higher. I can't…
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MSE News: Firmus Energy hikes gas prices by 12%
Gas supplier Firmus Energy is set to hit all 87,000 of its customers in Northern Ireland with a 12% hike from the beginning of next month, adding up to £75/year to the typical bill...Read the full story: 'Firmus Energy hikes gas prices by 12%' Click reply below to discuss. If you haven't already, join the forum to reply.
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MSE News: Energy price cap could save households £75/year, says Ofgem
The energy price cap has been unveiled which could cut bills for 11 million households by around £75 on average - but many could save £100s by switching and saving NOW...Read the full story: 'Energy price cap could save households £75/year, says Ofgem' Click reply below to discuss. If you haven!!!8217;t already, join the…
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EON messing me about with the National Meter Database
Looking to get in touch with Helena or some other EON rep on here as phone conversations lead nowhere and there is no record of what has been said or done. Basically my meter is registered to the wrong address on the national database. EON were meant to put this right when the took over my supply last year. They didn't.…
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Ofgem price cap
Hello all does the Ofgem price cap apply to only SVT? If so and your a high energy consumer on a fixed tarif for example doesn’t it make sense to roll off or move to a SVT to take advantage of the cap? Plesee advise
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CEC Website down
I have been unable to access the CEC page for over a week, but I see that some people on here can. When I use a "is it up or down" site, it replies it is down. My broadband in VM, but the site is also inaccessible through my 3 mobile. I access the site through the link in the sticky " Energy: Important and Popular…
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Smart meters
My energy supplier is due to fit smart meters for me next week. They tell me they will be SMETs2, but, being a suspicious so and so, how will I be able to identify them as SMETs2? Any info much appreciated. Thanks.
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Inset/Hearth Gas Fires
I want to replace my Valor Visage open fronted gas fire with something more efficient,..although I only use it on cool evenings/days when no need for CH,or when I want to only heat living room instead of whole house.Would expect to run at min.heat output,...I am thinking of glassfronted HE model,with high efficiency,but…
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MSE Cheap Energy Club Not Switched
I applied on 18th August to switch tariffs onto EDF Easy Online Exclusive September 19. I received an email from the cheap energy club saying they have notified EDF and within a week or so i will receive a welcome pack. When i log into my cheap energy club account it also says switch in progress. Today i contacted EDF and…
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Electricity Meter Faulty - Big Bill
Hi Everyone, TLDR; Meter has overconsumed due to being faulty, neither my old supplier or new supplier will take responsibility for my bill. I have a tricky situation on my hands. I moved to a new energy provider and provided my new supplier with the final reading displayed on my meter, it was a little difficult as the…
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Affect Energy purchased by Octopus Energy – what you need to know - MSE News
Octopus Energy has bought small gas and electricity provider Affect Energy – if you're a customer, don't worry, you don't have to do anythingB]... Read the full story: 'Affect Energy purchased by Octopus Energy – what you need to know' Click reply below to discuss. If you haven’t already, join the forum to reply.
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Big Six to hit millions of prepay energy customers with October price hike - MSE News
The big 6 energy suppliers are to hit millions of prepayment customers with a near £50 price rise on average from next month, MoneySavingExpert.com can reveal...Read the full story: 'Big Six to hit millions of prepay energy customers with October price hike' Click reply below to discuss. If you haven’t already, join the…