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First Utility Standing Charge/Unit Rate Price Hike
I have a duel fuel account with First Utility on tariff iSave v6. I received a letter from First Utility on Saturday 9th April (letter dated 1st April!!) announcing updates to their prices. The unit rate for electricity has risen from 11.160 to 12.495 and the unit rate for gas from 2.271 to 3.135 which I suspect is broadly…
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Being chased over a debt that's not mine.
I moved into a flat Summer 2009. When I moved into the flat I received a letter from Eon saying please contact me regarding the electricity supply. I contacted Eon and they said that there was a mistake, they don't supply my apartment, they supply the apartment below (Apartment 1, mine is Apartment 2) and my supplier was…
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Are nPower wrong?
Hello, I've read lots of the threads about Electric heating so sorry to start another, but I'm looking for some advice. I've just moved into an old 1 bed mid floor converted flat above a shop. The standard energy report I got when buying was pretty damning. I have an old electric storage heater in the living room and…
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Different comparison sites give differnet results
Hi I have just finish a fixed deal with EON and have defaulted to a standard rate, so need to do something about it. Usage: Gas 21,000 kWh/year Elec 5,500 kWh/year 1. phone them and go onto saveOnlinev6 2. switch to another dual fuel supplier, both MoneySupermarket and EnergyOnlineHelp say save £70 with BG websaver11 3.…
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Bit confused what readings I should give...
I'm currently with EDF and only moved into the new house in October. I have an accurate electricity bill for one full quarter, but not for gas as they billed it from 11/11/10-29/01/11 when the gas man came and did a reading. I'd like to check and see if I can make any savings with another supplier, but not sure if I should…
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Are the switching site accurate?
Hi, I have a query about the switching websites. I am currently on an online dual fuel tariff with EDF paid by monthly DD. I have been to the 4 main switching sites but they all give a different amount of savings ranging from minus £47 (which isn’t a saving if I’m reading it right), to £173, though they all recommend…
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E.On discounts
My FixOnline 7 tariff with E.On will end on May 1st. They are proposing putting me onto their EnergyOnline tarrif if I do nothing. Based on my actual 2010 usage, this will increase my cost by 26% and is a variable rate tariff. I don't think so! I like the capped tariffs and one of the cheapest according to uSwitch is one…
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E.ON SaveOnline 2 vs 6
I'm currently on E.ON SaveOnline 2 (expires 31 August 2011). Their website offers the option to switch to various different tarifs, including SaveOnline 6 which appears to be cheaper (see quoted prices below). The only apparent slight drawbacks seem to be that a contract cancellation fee of £30 may apply if I leave before…
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British Gas delaying transfer unfairly
I wonder if any one can advise me. I finally persuaded my 83 year old mum that loyalty to British Gas was maybe not the best option when her Discount tracker deal was due to end, so I arranged a switch to edf (online saver 7, dual fuel) for her on energyhelpline on 26Nov. Electricity got switched ok in early Jan but BG…
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EDF Shock
I have to pass on some extraordinary news. After nearly five months of being a customer of EDf, I have received a gas bill which is correct. :eek: I didn't want to hold back from this breaking news, and wish the rest of you good luck in your own quest for the holy grail. Congratulations to EDF on this momentous occasion.…
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Whats best to heat hot water ,Gas or Electricity
When I was younger I was always told it was far cheaper to use Gas to heat your hot water and not use the electric immersion heater.Now with gas being so dear is this still the case. Can anyone help Thanks Laurieshrimp
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Scottish Power cancellation charge - within optout period
Basically Scottish Power want to charge me for switching (was on Energy Saver 9), I used Uswitch on the 1st April ..... I enquired about changing before March 31st and was told I would basically be charged if I moved before thus I waited until April 1st to change. Thus using Uswitch on April 1st I changed to British Gas 13…
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Help with e-on electricity billing?
Im looking for a bit of help with my electricity bills so please be kind im a bit confused. When we moved into our flat we had a pre payment meter which have us a bit of control over our electricity. I realise this is more expensive but we were told we had to wait before we got the meter changed. In September we got the…
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E.on Fixed electricity rates?
Hello All I currently use Eon for both my Gas and Electricity on the saver online 3 option. I am currently on economy 7, so use my washing machine and dishwasher at night, however I was wondering if I would be better off on a single rate throughout the day. Can anyone tell me if Eon offer such a rate as it is not clear…
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£1500 of gas in 5 weeks!
Hello My parents have had a bill in from British Gas for 5 weeks of gas at £1500. They have been having the heating on a lot, but they have new Worcster Bosch Greenstar combi boiler and an electric oven and fire. I can not see how it is possible to even use £300 of gas a week but British Gas insist this is correct and they…
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E.on gas bill - is this correct?
I got a bill from E.on (This is a final bill as I have switched from them). The meter reading charge was from 3206 (opening reading) to 3210 (closing reading) so 4 points. They are charging me £8.20 (including VAT) They say I have use 126 killowat hours, but isn't that 4? If I am wrong, then what does each single unit on…
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what to do with first utility.
I am in the proccess of leaving f.u to go back to bg and just had my last bill. They have over estimated my gas bill for the last 14 months as my smart gas meter has never worked. I now work out that they have over estimated by about 500m3. I have phoned them but obviously as this is f.u it will never be acted on or…
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Started to switch then cancelled but..
Hi All, First post, sorry it's asking for advice rather than helping someone out! I started to switch from my current provider Eon earlier in the year to Scottish Power as I thought I would be given a better deal (used uSwitch). However I received a call from Eon who offered me a better deal which turned out to be about…
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SP - I cut my neighbours mains cable!!
Whilst cutting out the old copper pipes in my loft i cut through a pyro cable (copper exterior, 2 core cable). After a bit of investigation i discovered that it's my neighbours mains power cable. I live in a four in a block ex-local authority flat. The background: 2 pyro cables come from the street into 2 100 amp fuses in…
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night rate fraud by cable companies and class actions that can!! happed
both the electricity companies and there regulator is covering up the fact that the night rate white meter that is supposed to service both supplies ie heating and home doesnt in most cases as there radio time switch setup isnt wired up right more over its wired to only allow heating at night rate this is fraudulant my…