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Not eligiable for Warmfront grant
Just found out today that I'm not eligiable for a warm front grant under the new rules. Need to install central heating this summer as I've only got 2 very old storage heaters and a gas fire; storage heaters have cost a small fortune this winter. Does anybody know of any reputable companies (probably utility co.) that do…
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British Gas disconnected me, I'm not the bill addressee?
Hi guys Sorry to ask for help in my first post but a bit confused. I moved into this rented property around 7 months ago. I was informed by a neighbour that they pay annually, but as to the validity of this I don't know as its a group of students. Today I returned home to find the gas had been disconnected and fitted with…
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De-Energized Meter - Having trouble signing up with NPower
One month ago I moved into my home as a tenant, and I am still trying to create a account with a energy supplier. I am trying to create an account with NPower, but they cant add me to their system until we provide them with certain reference numbers which are apparently on the bills of the previous supplier, none of the…
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British Gas ruined my credit rating!
Last year I made a few late payments and BG have recorded this with Experian as missed payments. This has actually ruined my credit rating. At no time on the phone when requesting a delay to the payment has anyone ever said to me that it would affect my credit rating. I now know that this is implied in the red letter. Has…
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ebico dual fuel
Dear All, I recently used one or two comparison sites to check whether Ebico was still the most competitive for my low usage (gas (av. 1990 KWh/annum) and electricity (793 KWh/annum)). I noticed that some referred to an EbicoDual tarriff which I had never heard of. I emailed Ebico to find out whether that tarriff existed…
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E-ON bill for 12 weeks: 350£ !!!
Hi, Just got a £350 bill for 12 weeks! For a two people household, which after a hefty but now small seeming £170 bill for two winter months has used heating very little, not even at all for a month of the 12 weeks period and only uses the washing machine at night-time low-energy costs. I just can't believe that, is that a…
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My first time!
Hello all, After my bf recently left me and moved out he has landed me with all the bills...and a mega one just came so I think I need to change! I have been reading all the posts on the main board and think I want to change from Utility Warehouse to Scottish Power duel fuel 13. So just a few things...as I have never…
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N power charging us to stay with them
Hi i wonder whether this is the norm. My daughter has always been with N Power, she has recently moved house. She phoned N Power to inform them and they said that was fine. Then out of the blue she gets a letter saying in order for her to stay with N Power she needs to pay £42.50 (roughly cant remember) for them to change…
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no standing charge tariff and overpayments
Hello I have just received bills for my gas and electricity that have been estimated at a level way over the used amount. How they do this, I don't know, they even have a statement at the bottom that says that the usage this time last year was way less than what they estimated this year. Anyway. As I am on a NSC tariff, my…
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Gas transportation charge
My current gas supplier, EDF, makes a 'transportation charge' each month as they say that we are not on the national grid. This varies but is generally around £9 a month. I am looking to switch supplier but no one mentions this extra charge even though I put in my post code. Is this legitimate or do other suppliers include…
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npower fuel estimate
I joined Npower when we moved into a rented house on 14 Sep 10. The property had previously been with Npower and after supplying them the meter readings for gas and electricty they estimated £70 a month for 2 people living in a 3 bedroom house. We like to think that we are energy concious we dont leave lights on or leave…
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electric meter change
i have just had my electric meter changed to a new one with built in clock i have just checked this and found out that they have put this a hour behind in "real time" i just want to say its now 15.16 but its saying 14.16 . can people check theres if been done recently and does it change when the clock goes forward/backwards
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Advice on scotish power complaints
Hi there, wondering if anyone can help or advise me please, last april we moved into an all electric appartment and signed up to scotish power, on the phone we were told the bill would be capped at £40 a month for 12 months, because of the size of the appartment we were told it was possible we would use less than £40 but…
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EON -> British Gas limbo
Hi, provided meter reads to my new supplier (BG) a week ago; BG say they passed the readings on to EON; EON say they haven't received any readings from BG. Does anybody know what the procedure is here? Can I demand a final bill from EON or will they only do that when they receive the readings from BG? Thanks.
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'why would my estimated bill for the next year be over £400 cheaper than last year?
We just moved out of a house, where we had been supplied by npower for two years. As the direct debit had been set at the wrong level at first, we built up a debt of £338, and our direct debit was switched to £172 a month ten months ago. We despaired at this, obviously - for a small two bed bungalow with two adults and two…
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Gas Calcs Check Please
Both our gas and electric bills are astronomical (always have been high, but now ridiculously so) but before I do anything else, could someone please confirm that Swalec are calculating the gas correctly. We're on an imperial meter (clearly says cubic feet on it and installation stickers from 1992) and this is how the bill…
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Help!!
I am currently with First:Utility and do all my billing online. I have always been in credit and submitted my meter reads on time. I get my bills taken by Direct Debit every quarter. i have just recieved a gas bill from them to advise I owe £597!! I phoned them and asked and they said that their system errored in JUNE last…
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EDF con
Hi, I am so incensed with EDF - signed up July 2010 for a dual fuel tariff Online v6 with a lock in until end June 2011 otherwise I would incur exit charges. Because, in their words, they are customer orientated!!!! and were going to be the last big energy company to increase their prices this eventually happened on…
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Gas or Electric Heating ??
Hiya, I have a 2 bedroom flat and looking for a new heating system to be installed. I have gas piping into the flat, but as it was installed over 12 months ago the service is now "dead". The gas company are saying it needs reconnected, which is classed as a new gas service so will cost £600??? I think this is appauling! Is…
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Trouble getting vouchers from energy comparison site
Hi, has anyone had problems getting vouchers from simply switch for dual energy switch I went through the link that is on this website, I waited over 3 months and then tried to email, the email was returned to me. Then I called the company and I was told they would be with me by the end of January that would be 4 - 5…