EDF Shock

backfoot

I have to pass on some extraordinary news.

After nearly five months of being a customer of EDf, I have received a gas bill which is correct. :eek:

I didn't want to hold back from this breaking news, and wish the rest of you good luck in your own quest for the holy grail.

Congratulations to EDF on this momentous occasion. Indeed a proud moment.

t0rt0ise

Congratulations. I haven't had my first gas bill from them yet so look forward to equalling your success.

CreditCruncher

Congratulations backfoot, on this great achievement...
I directed to initiate a switch of dual fuels in Nov 2010 and received the letter confirming that my gas supply was successfully switched last week :j

What a bunch of losers !!!!

jack_spratt_2

What a surprise backfoot ! did they request a reading from you to work out your bill as I am approaching the 3 month mark and wondering whether to send a reading in or wait until I am asked

janninew

I've been with EDF 2 years now and only ever had correct bills! I do this rare thing though and actually submit a customer reading on the last day of every month, then at the time my bill is due, they just use my latest reading and then a nice accurate bill lands on my mat!! Couldn't be easier!

bertie200

well done!

I am also still awaiting my 1st gas bill from them!

switched over to them in early Jan, had electric but no gas still

t0rt0ise

janninew wrote: »

I've been with EDF 2 years now and only ever had correct bills! I do this rare thing though and actually submit a customer reading on the last day of every month, then at the time my bill is due, they just use my latest reading and then a nice accurate bill lands on my mat!! Couldn't be easier!

Good for you. But that only works if they bill you with the correct tariff which is the problem many of us are having. Providing meter readings in that instance makes not a jot of difference.

jack_spratt_2

I decided to enter the meter reading into my on_line account and the bill was created immediately showing that I am still in credit which was a surprise ! I am unable to confirm the correct rate has been used yet but the bill which I worked out manually looks like it had been calculated correctly

societys_child

jack_spratt wrote: »

I decided to enter the meter reading into my on_line account and the bill was created immediately showing that I am still in credit which was a surprise ! I am unable to confirm the correct rate has been used yet but the bill which I worked out manually looks like it had been calculated correctly

WHAT?
You have an on-line account that you can actually log in to? Ah well, I live in hope . .

societys_child

janninew wrote: »

I've been with EDF 2 years now and only ever had correct bills! I do this rare thing though and actually submit a customer reading on the last day of every month, then at the time my bill is due, they just use my latest reading and then a nice accurate bill lands on my mat!! Couldn't be easier!

Not rare at all. What is rare is that you're apparently being charged on the tariff that you signed up for. :j

If only life was that easy for the rest of us.

societys_child

backfoot wrote: »

I have to pass on some extraordinary news.

After nearly five months of being a customer of EDf, I have received a gas bill which is correct. :eek:

I didn't want to hold back from this breaking news, and wish the rest of you good luck in your own quest for the holy grail.

Congratulations to EDF on this momentous occasion. Indeed a proud moment.

Congratulations! and thanks for the good wishes :beer: You must be really proud . . .

Just wondered?
As it's an online saver account, do you actually have an online account yet? Or am I expecting too much. . .