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kWh usage
My parents are leaving EON to a different supplier but they haven't provided meter readings for a while and they have received a letter of their annual gas and electricity kWh usage, are these based on estimates or actual usage?
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Greenstar stressing me out!!! Taking £1500 out of my account!!!
Sorry this is probably quite a boring story, but I really want to warn others about Greenstar energy (part of Hudson energy). I'm having an absolutely terrible time with them. I'll try and keep it in nutshell: In June I wanted to change to a cheaper supplier so I set it in motion and gave them final meter readings.…
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Moving house
We are hoping to move house in September. Our present fixed deal with EDF (gas & electricity) expires at the end of September so we shall be looking to switch to a new deal, possibly with a new supplier.. Can you tell me what we do when we move house please? I know we have to read the meters on the day we leave here but…
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Switching supplier
My parents has initial the dual fuel switch from SSE (standard tariff) to E.ON GO Online 1 Year v16 tariff via energy club yesterday and I believe SSE will ask for the final meter readings for the final bill when the switch is in progress however they don't have an online account with them to submit the readings so will…
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Leaving Tonic Fixed or variable
My Tonik Gas duel fuel ends on Sept 10th and I need to switch soon before their rate jumps massively. I can see on the cheap energy club that the cheapest (which is variable) and still about £24 dearer than my current tariff is offered by "Outfox The Market" Avro offer the next at £60 more a year (ouch!) Or for £36 extra a…
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ESB energy?
Hi does anyone use or have used 'ESB Energy'? A possible switch. Appreciate any comments Thx
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Energy Club Cashback confusion
It's probably me but I find the Energy Club cashback in the search criteria confusing. For instance, Avro dual fixed 12 months (no cashback) shows £63 month Then Avro dual fixed 12 months (with £25 cashback) shows £64 month. My question is, does the £64 a month figure show including the cashback or do I deduct the £25 from…
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new electricity supply with power of attorney
Hi Just wondering if anyone can advise on the below. My father in law has been living in a retirement home for the last 5 years. He had a Electric key meter installed to allow his ex partner to continue living at the property some years ago. She left leaving the property vacant for several years. The tariff had a standing…
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Switching from eOn pre pay to credit meter
Hi, I am looking to switch a family member from a prepayment meter with eOn to a credit meter. Is it best to stay with eOn and change meter with them or are there any better deals switching to another supplier and getting them to install a credit meter? Thanks for any help Rich
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E-On won't let you change direct debit
I'm currently with E-On and they have recently emailed me to say they want to put my Direct Debit up from £38.50 to £74. (A £35.50 rise per month). I've been with E-On since November (9 months) and am £54.29 in Debit. This averages out ive been underpaying by about £6 a month (even covering winter). So £35.50 seemed a…
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First time buyer - dual fuel change
Hi all, I am a first time buyer and looking to find out who must gas and electric is with at the moment in my new property. Where do I start with that? Also I am changing to cheapest tariff where do I go from here? Thanks in advance.
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Spark Energy - one and only bill really high!
I moved into an electric only flat on 30th June this year. I was told by the landlady that the current supplier was Ovo Energy but when I contacted them, they told me that it was in fact Spark Energy. So I contacted them and gave them up to date meter readings....I decided not to stay with them and moved supplier, but I…
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Claiming Back Credit Balance on Igloo Account
I've just checked my Igloo account, to see that we are in credit by just over £103! I'd like to have that returned to us as our current DD more than covers the monthly bill, and I can't see any good reason why Igloo would need to hang on to that amount of money. Account has never been in debit. I've contacted Igloo, and am…
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Big 6 or smaller supplier for electricity?
I appreciate if this topic has come up before, but the search results bring some overwhelming results to sift through. I am currently in the final month of my plan with NPower and have gone onto a comparison site to find a better deal. The cheapest plan by far is with Enstroga which provides a price of 12.75p per Kwh and a…
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ESB energy
On another price comparison site ESB offer a two year fix for dual fuels at a lower price than some other suppliers offer for one year. This is on the UK mainland, not in Northern Ireland. does anyone know anything about this? Post copied from LPG, Heating Oil and Solid fuels.
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Switching to a different supplier
I'm with SSE (dual fuel) on their standard tariff and planning to switch to a different supplier due to the price increase. I entered my kWh usage on MSE Cheap Energy Club and Citizens Advice and these companies came up which I put it all in a spreadsheet for record. Bulb is highly recommended on here but seeing that they…
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Electricity Usage
Hi Is 10,900kwh/year a lot of electricity to use in a 2 bed flat? The flat is all electric and has electric heaters which heat up instantly. There is only a water heater - no other storage.
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Dumb question alert! How do I read my PAYG meter?
I have a PAYG meter for electricity, I've called the company who supply my electricity and they're only able to provide an estimate. There's a figure that appears on the meter when I roll through the screen, but it's huge and absolutely not reflective of how much I spend in a month. Is there a way to get an accurate…
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Smart meter incompatibility and chaos
I have had a smart meter with E.ON for a number of years and it works fine. When it was installed E.ON told me that, while the meter belongs to them, if I ever changed supplier, the major suppliers subscribe to an information interchange scheme and meter readings would be automatically passed to them. Following lobbying…
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moving from economy 7 to a new house with gas and electric
Due to move in about 6weeks, trying to get my head around the best way forward for the utilities. As we have, elec only- economy 7 with EON at the mo' with a price rise eminent- I want to switch, but don't want to be tied into a contract and it's not the right one for us. Finding it hard to know weather to go for combined…