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Natwest 'to keep your card details safe' loop
On 7 November I received a notification from Natwest 'To keep your card details safe, we're replacing your debit card ending xxxx. No need to call us - your old card will keep working until the new one is ready.' That seemed a bit strange as I had no unusual activity on my account, but then I read it was perhaps a website…
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Lloyds Bank £200 switch from 16 September 2025
Lloyds Bank have launched a new £200 switching offer. There's no end date, they just say that "The offer can be withdrawn without notice at any time." https://www.lloydsbank.com/current-accounts.html The Terms and Conditions are now live on the website: £200 switching offer terms and conditions To qualify for the £200…
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Bank closed ISA in error
Hello my husband passed away recently and I contacted his bank (Nationwide) bereavement team. I followed their instructions to complete a form to close his Flexaccount and specifically asked that they keep his ISA in place until I decide what to do with this. That instruction was over the phone (I recorded the call) and in…
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Moved: The next steps, how do I close a bank account after a death, and release the funds
This discussion has been moved.
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Lloyds Bank Payments Technical Issues
Hi, I am wondering if other people are having the same issue as me. If I try to make an online payment through the Lloyds Bank website I get a message that customers cannot currently make online payments due to a "Technical Error". I first had this problem on 14th November, I have been out of the country and coming home…
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Santander cheque clearance process
I have a couple of cheques I wrote a couple of months back that seem to not have been submitted yet. I'm not inclined to nudge the organisations they were to as I may as well get the interest, but I'm wondering if I will get any warning from Santander when they are about to be taken out of my account as this will put me…
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Overdue Simple Assessment
Hi all, I'm a teacher and recently received a request to pay over £300. I've never done a Simple Assessment before neither do I remember receiving the form they are asking me about PA302. Is this money I have to pay? It says it's tax I owe from a previous tax year/State Pension. Can anyone advise me please? Thanks in…
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Stick with Santander 123 Current Account or Switch to Santander Edge Current Account?
I have had a Santander 123 Current Account for years and am wondering whether to switch to a Santander Edge Current Account instead? I don't need an overdraft and am more interested in interest rates and cashback. What would be the best move?
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Hyperjar Sports Direct cashback vouchers not working
I have
bought two Hyperjar instant cashback vouchers for Sports Direct. One was purchased a while ago,
with a value of £50. I’m not sure what balance remains on this voucher, but
when I tried to use it to place an order at the Sports Direct website I got a
message saying “Sorry, that Gift Card is invalid”. Thinking that…
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Can't log on to Bank of Scotland app.
Anyone else having problems? The login screen won't load and there is an error message. It's been like that for a couple of days..
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Barclays £200 switch bonus.
Barclays £200 switch bonus. How long does it
take Barclays to notify you that you will get the bonus? I’ve jumped
through all the hoops and paid in 2k three days ago. Barclays say
they will email you when you have met all the requirements. Does
anyone know how long that takes as I don’t want to leave 2k in the
account…
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HSBC and Foreign Cheques
I inherited Hong Kong shares 25 years ago and dividends (usually approx £350 annually) are always paid in Hong Kong dollar cheques. Barclays stopped taking foreign cheques so I opened an HSBC Global money account but they’re going to be stopping international cheques from 12 December. The Hong Kong company have said they…
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Virgin Money accounts moving to Nationwide
Saw this email the other day so thought I'd share as can't see it being discussed anywhere https://www.virginmoney.com/nationwide-transfer
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TSB Android app
Anyone recently had problems getting it to launch?, mine crashes every time I try these days, on another note I think Secure Trust app was doing the same but seems to have sorted itself out
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What service / bank account to receive occasional payments in USD? Is Wise my best option?
I have just received a communication from Fineco that they will be winding down their UK operations. My question is: what service / bank account do you recommend to receive occasional payments in USD, i.e. US dollars? My priorities are:* no commissions when I receive the US dollars * Ideally I'd like to be able to decide…
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AIB £200 Switch & Stay Offer (NI Only) 6/10/25-31/10/25
Haven't seen this mentioned yet but AIB now have a switching offer: To get the £100 for switching you must:* Be a new AIB current account and regular saver customer living in Northern Ireland * Complete a full switch to the current account using the CASS * Activate their Online banking * Deposit £1.5k into the account and…
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Bank account closed and can't open another one
Two weeks ago, I received a text message from Halifax saying that they would be closing my current account, savings account, ISA and debit/credit cards, after having conducted a review of my banking with them. This came completely out of the blue, as I have banked with them for 14 years. They are adamant they cannot…
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Problems, again, when trying to withdraw funds from Paypal
When I try to transfer funds from my PayPal account to my bank account, I received a message saying that the amount I am trying to withdraw is less than their minimum withdrawal amount of $1.00 As I am trying to withdraw £20 this is nonsense. I cannot find any way to contact them to try to resolve this so I wondered if…
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Bank switching workarounds
Hi all, After reading Martin's latest email with regards to the bank switching offers I've found that I don't have enough income or I've switched to those particular banks before or the switch isn't worth it because of the account charge so is there any workarounds I could use that people know of please Kind regards mark
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Foreign currency cheques...
To-date I've been paid by a company I work for in the US by cheque which arrives in the post. This is how they operate. They pay all their contractors this way and won't budge. I have to take the cheque to an actual branch of Barclays, which are few and far between these days so it's quite a long drive for me. The last…
