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Not satisfied - Heritage bathroom furniture
Will keep this short as possible. Three years ago we had a natural beech finish vanity and back to wall unit installed. Over these years the finish lacquer has started to flake off. THE UNITS FROM HERITAGE COME WITH A 5 YEAR GUARANTEE. We had a guy from heritage to carry out a report, after several phone calls, emails, we…
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Wedgwood UK - consistently good
This is the second order I have placed with Wedgwood direct and the second example of outstanding service so I'm happy to pass it on. I ordered items of Amherst china on Sunday night at around 11pm (was delighted to find they also had 40% off), they confirmed the order by return (automated email I guess) and the delivery…
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Ebuyer
To cut a long story short, my credit card company are CRAP! I've been trying to buy a netbook for 24 hours on a credit card that was got soely for that. It's been like banking my head against the brick wall when talking to the credit card company and much the same for the poor ebuyer people who've had to do it too. An…
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barclays cold calling
My son has just had a call from barclays bank asking to take out a medical insurance ? Is it against the law do do this . I justwant to clarify it . he just said no as hes out of work . i think if i want here he may have said yes to it :confused: not sure if thsi a vent but dont know were to put it I told him they shouldnt…
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A bit of an embarrasing one.
Hello all I recieved this letter today out of the blue. I called up Wescot, for them to tell me they were collecting on behalf of Red Hot for 2 adult movies I'd watched in 2005. I never subscribed to any adult channels, but watched the odd pay per view movie. To which I was under the assumtion the money came direct from my…
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Online Marketing schemes
I know there are loads of scams out there, and the promise of riches should be a warning, but I cant work out where the problem with ones where they say you can make money with on-line marketing. Below are two examples of what I mean: http://www.!!!!!!!!!!!!!/whoisjosh/myincomeprograms.htm…
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Amazon/Seller - small claims court action
I bought a product which was provided by a seller but 'fulfilled' by Amazon. In case you're wondering what fulfillment is - the item was dispatched from the Amazon warehouse and they (Amazon) were responsible for customer service on behalf of the seller, as per this link:…
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Does lastminute.com still have to honour the offer?..
Hi all, Just after some advice. Trying to book tickets to a museum in London. Was on lastminute.com and saw that they were advertising tickets to the museum as '2 for 1.' I clicked on the link and it took me to the booking page but they 2 for 1 option wasn't there - the only option is to buy tickets full price! So i called…
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problem with oakley sunglasses
I purchased a pair of oakley sunglasses from what appears to be a reputable power seller on ebay back in december, recently though iv noticed the lenses appear a little loose. I took the glasses to a local authorised oakley dealer rather than messing about with postage etc, for them to have a look. They say it looks like…
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B&Q - Oven was supposed to be delivered today, but on the day no oven!
Hi, Having a little issue with B&Q and i ordered a hob and double oven for delivery today. The hob turns up (ordered this online) and the double oven which i could not order online so ordered instore. I asked the delivery guy where is my oven and he said i have no oven but only a hob. So i called the 0800 number they gave…
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blockbuster
signed up for blockbusters free trial cancelled just before the the trial was up, few hours after i get an email telling me my card has been charged for my first months rental :mad: Have sent several emails but have had no reply, does anyone know of a phone number for the online dvd rental - i can only find one for…
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Sugar Prices In Tesco
Can somebody tell me why a 2.2kg bag of sugar has suddenly shot up to 93p at Tesco but I can buy it in the ex Hypa value shop for 69p?
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Problems with Ink.co.uk..
Hi, I placed my first order with these people on the 8th of January.A couple of days later my order was dispatched and i was given a tracking number.This didn't work! However,i gave it a week and still no order.I emailed and they got back to me the next day saying that there had been a courier problem and that my order had…
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DHL Customs
Bought an expensive electronic item off a retailer HK over Christmas dispatched via DHL standard international service. Left HK on the Friday night (their Saturday) and was with me by the Monday. Wrong delivery address was put on the parcel, but gentlemen redirected the driver without delay! Customs passed within an hour…
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Confused.com FAIL
Well, it decided my model of motorbike doesn't exist!! Wouldn't let me input the info manually and wouldn't let me proceed without it. Well they won't get any commission off my new insurance policy. Would not recommend their 'user friendly' interface!!
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Setanta Sports - warning!
..just phoned up Setanta TV in Sunderland & asked them to cancel my £10.99 6 months contract that I stupidly taken out yesterday (forgetting that 3 months of it was when there's no footie!) Searched the OFT website & found you're entitled to a cooling off period of 7 days where you can cancel under the distance selling…
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dorothy perkins/parcelnet!
:mad: this is more of a rant than anything , have emailed similar to dorothy perkins- am still seething! got an auto reply to say will get a reply within 24 hrs- i wait with bated breath! Quite frankly im disgusted how my order has been handled. My order was placed on the morning of 23rd Jan, and i recieved my dispatch…
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car insurance freebies
Hi this is my 1st post, i took car insurance out in sept 08 for myself, and in oct 08 for my husband we were promised a £25 m & S and a £25 petrol voucher. After many phone calls and many promises i still haven't received them, any advice welcome:j
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Fasthosts taking money that I don't want?
I've seen something else about Fasthosts' customer service being awful. They have a "recurring" billing structure where they charge you for a year's service in advance. They've just sent me an invoice for 117 pounds for a year's webhosting and domain registration. The domain doesn't expire until April 2009, but they're…
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Caffe Nero
I went to a Caffe Nero in Manchester yesterday, and they had no mugs :confused: So the guy serving very nicely asked if I minded having a take-away cup, and I said it was fine, but could I have an extra loyalty stamp to make up for it? And the guy laughed, but gave me a stamp anyway :D
