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Wedgwood UK - consistently good
scottishminnie
Posts: 3,085 Forumite
This is the second order I have placed with Wedgwood direct and the second example of outstanding service so I'm happy to pass it on.
I ordered items of Amherst china on Sunday night at around 11pm (was delighted to find they also had 40% off), they confirmed the order by return (automated email I guess) and the delivery arrived before noon on Tuesday. The items were very well packaged and secure. As I mentioned this is the second order and the first arrived in similar timescales and packed exactly the same way.
I have also had to ring their customer services on a previous occasion and they were outstanding. Immediately offered to take my details and call me back to avoid me holding and the return call was precisely when they said it would be.
I know Wedgwood are currently looking for a buyer due to financial difficulties, I really hope they find one as their customer service is second to none.
I ordered items of Amherst china on Sunday night at around 11pm (was delighted to find they also had 40% off), they confirmed the order by return (automated email I guess) and the delivery arrived before noon on Tuesday. The items were very well packaged and secure. As I mentioned this is the second order and the first arrived in similar timescales and packed exactly the same way.
I have also had to ring their customer services on a previous occasion and they were outstanding. Immediately offered to take my details and call me back to avoid me holding and the return call was precisely when they said it would be.
I know Wedgwood are currently looking for a buyer due to financial difficulties, I really hope they find one as their customer service is second to none.
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