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Confused.com FAIL

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Kavanne
Kavanne Posts: 5,093 Forumite
in Praise, vent & warnings
Well, it decided my model of motorbike doesn't exist!! Wouldn't let me input the info manually and wouldn't let me proceed without it. Well they won't get any commission off my new insurance policy.

Would not recommend their 'user friendly' interface!!
Kavanne
Nuns! Nuns! Reverse!
'I do my job, do you do yours?'

Comments

  • Tozer
    Tozer Posts: 3,518 Forumite
    I've had the same problem with my car. Put in the registration number and it doesn't recognise it.

    My variant of the particular model is not listed either.
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    When you agree to their terms,you agree to them passing on your info and get bombarded with telephone calls offering you extortionate quotes,it's for this reason I got one of those additional free 0844 telephone numbers that i give out when applying for insurance online etc-when they ring you (and they will) i get the choice to answer or reject the call.
  • Kavanne
    Kavanne Posts: 5,093 Forumite
    holly, i don't pick up my phone if I don't recognise the number or it's unknown so they can call all they want!

    Am also surprised as I have a Yamaha YBR125, one of the most popular bikes in its class!!
    Kavanne
    Nuns! Nuns! Reverse!
    'I do my job, do you do yours?'
  • Truepat
    Truepat Posts: 3,278 Forumite
    Kavanne wrote: »
    Well, it decided my model of motorbike doesn't exist!! Wouldn't let me input the info manually and wouldn't let me proceed without it.
    That is what you get for buying a Vespa :)
    35, semi retired, sun, sand, sea, life is good
    When you are done moaning remember that there are people who would love to have your standard of living!
  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    You tried comparethemarket.com or moneysupermarket.com
  • Kavanne
    Kavanne Posts: 5,093 Forumite
    Truepat wrote: »
    That is what you get for buying a Vespa :)
    I don't get this joke :( I Just said it was a Yamaha?
    Kavanne
    Nuns! Nuns! Reverse!
    'I do my job, do you do yours?'
  • TDQO
    TDQO Posts: 807 Forumite
    Kavanne wrote: »
    I don't get this joke :( I Just said it was a Yamaha?


    They didn't read down the page... don't stress yourself!

    I ride motorbikes too and all I'm going to say is DON'T go with Bennetts... they're terrible!
    The size of a glory hole in an open pit should not be greater than the cross-section of the haul trucks that dump into it. Otherwise, you are bound to lose a truck, sooner or later. Source: Sergio Cha

    I'm sorry for the demon I've become but you should be sorry for the angel you are not.
  • Kavanne
    Kavanne Posts: 5,093 Forumite
    I went with Lexham in my 1st year as it was free with the bike and Devitt in my 2nd as I had a discount through work, but discount isn't as big this year so am looking elsewhere.
    Kavanne
    Nuns! Nuns! Reverse!
    'I do my job, do you do yours?'
  • Rolandtheroadie
    Rolandtheroadie Posts: 5,102 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I can go along with the Bennetts thing. Dont get me wrong, they were just following their terms and conditions but the company I was with wouldnt insure me for my change of bike so I had to cancel the policy (they required 2 years NCB for a Hayabusa and I only had my licence for 18 months).
    It ended up costing me more for 6 months insurance than it would have cost me for the year if I hadn't cancelled.
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