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xbox 360 faulty, can I get a new replacement fron online store, help?
Hi I bought my son an xbox 360 for xmas and now it won't read disks. What I'd like to ask is, am I entitled to get a new replacement? I bought the console online from gamestation. I have rang MS and they say return it to them, but i have read they can send you back a refurb! I did not pay £200 for a used console! I have…
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Home contents insurance risk
I have only till Tuesday to find a better quote than LloydsTSB for my home contents insurance but online i get knocked back just because i had a flood about 4 or 5 years back. How am i supposed to get insured if they wont insure me because i had one claim because of freak weather conditions. there has only been 2 floods in…
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The Book People
Hi I ordered some books on the Sunday night and I needed them for the following Saturday. Their standard delivery is 3-5 working days. I kept an eye on the order on line but didn't have a despatch date so I rang their customer service line. A very nice gentleman advised that No I wouldn't receive the order in time on…
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J D Wetherspoons- missing tomatoes!
:confused: Hello all WOULD YOU COMPLAIN? Feel a bit angered by a recent visit regarding food and service. You may think this is all a bit unnecessary, but we feel let down and I think this just gets overlooked all the time, and I don't want to put up with it anymore. My husband and I went to our local Wetherspoons on…
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Can M&S do this?
Hi all! I went in to get a refund on a coat that I had bought for my boyfriend. I have misplaced the receipt but I was not too worried as the jacket was very new and I checked online and it was the same price (I know M&S have the policy of refunding the store price if the receipt is missing)...I was a bit surprised,…
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HMV Online Order Statuses!
I know it's probably nonsense to everyone else but I'm getting really annoyed at it now! Today I placed three seperate orders 1. DVD - Was completed and then changed to awaiting stock allocation 2. iPod Touch - Awaiting stock allocation > Order Not Processed > Completed and will be delivered within your delivery options…
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NHS job withdrawn.. grrr
after doing a lengthy application last month, i get a note to say the post has now been withdrawm, due to 'unforseen' circumstances.. ?? Not just a total waste of time, but annoying - a similar job (but just part time) is now listed on their site.. i winder if someone has maybe just realised the original advert wasn't…
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Beware when wanting to take your pets on a Sun newspaper holiday
I have recently received confirmation of a holiday booked after collecting the Sun newspaper tokens. We have been on these holidays quite a few times before and despite going online on the first possible day to book, none of our choices were available (presumably because we would rather go in school holiday time) and so we…
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Debenhams
I would like to vent about Debenhams. On 5th January 09 I decided to buy some underwear from their website, I looked through loads and foudn some that was in stock, my size and at a decent price. I ordered 5 items and the money was taken straight away. I checked up online the delivery policy and it said for fashion items…
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What Can I Do? - Overcharged by BHS
Hello all, I was shopping in BHS Birmingham at the weekend, buying lots of different bits and pieces for my forthcoming wedding. Within those, we bought 3 shrugs. At purchase, the receipt was put straight into the bag and it was only this morning that I came to look at it. It turns out they have charged me for 4 shrugs…
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Quidco
Purchased my home insurance Feb08, went through Quidco for £80. STILL not paid out, sent several tickets and been told, "yeh we are looking into it" Anyone else experience such rubbish customer services and had to wait a year for an answer? I think its totally unacceptable to be honest! Anyone any experience of this with…
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Annoying phone calls
Has anybody else received calls from this number: 0064 64958103 I googled it and nothing came up. The only thing I know is 0064 is the country code for New Zealand.
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IDT Finance Prime Card
i bought a printer for £56 online the company who i bought it off emailed me about an hour later saying it was a miss price and my printer won't be sold, and no money was exchanged between myself or the printer company. 24 hours later i checked my balance on the card and someone has taken the £56 from my account, which…
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TV Licensing
Hi, can anyone tell me how I can get an email address to a person Not an automated one at TV Licensing, I have searched the net but cannot find a person to email. I said on a previous thread that they are pestering my son, they say he does not have a license but they canceled it don't know why, I have sent them a copy of…
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BT Total Broadband - a cationary tale of Customer Service at its very very worst!
In summary, current broadband provider not providing reliable service. We live in an area with no cable and overhead BT lines, so best speed we can acheive is 2MB (although recent exchange update promised 4!!). Have investigated various options - and all roads lead back to BT. What a nightmare........ Ordered BB line via…
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Problem with phone contract
Hi, I'm not sure if this should be here or on the mobiles forum, but it's more of a consumer advice query. I ordered a contract phone on Orange (switched from O2) and took advantage of a lovely free gift and new phone. Everything turned up the next day, so fab service there. However, the orange network is not good in my…
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Blockbuster online is rubbish
Having been with Blockbuster online for a few months I am now giving up, thet are completely useless, every other disc they send is scratched and they never send a replacement in addition to your allocation. My next subscription is due on 20th Feb, does anyone know what date I should cancel?
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Tesco Leather Sofa
I bought some leather sofas on BOGOF from Tesco Direct that were delivered on the 1st December. A couple of weeks ago I noticed shred marks and small holes on one of the seat cushions which have gradually got worse. I complained to Tesco who initially said it was fair wear and tear which I didn't accept as the sofa hasn't…
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bella italia - service charge
Not happy with bella. Used the £10 off jan offer - when bill came service was added to total pre discount - whopping 18% of actual bill, natuarally I refused to pay. Sent customer service mail but they don't seem to be interested. So urge other mse'rs to eat elsewhere as they obviously like to rip off customers.
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Argos Furniture WWYD?
Hi all. We ordered a sofa from Argos a year ago. After sending 2 incorrect suites they finally got the order right and all seemed well and good. Let me just add at this point we are not moaners here. Rarely complain about anything and for most of the time just 'put up' with things that go wrong. A year has just passed.…
