xbox 360 faulty, can I get a new replacement fron online store, help?

michellen34

Hi I bought my son an xbox 360 for xmas and now it won't read disks.
What I'd like to ask is, am I entitled to get a new replacement? I bought the console online from gamestation. I have rang MS and they say return it to them, but i have read they can send you back a refurb! I did not pay £200 for a used console! I have been recommended to read through the sale of goods act (thank you little john) but I don't really understand it does anyone know from the sale of goods act what I quote when i ring gamestation and try to get it exchanged?

Thanks in advance.

Michelle.

custardy

why not contact gamestation and see what they offer before worrying about SOG

michellen34

Ok, Thanks I will do that now

michellen34

Well, that was easy! I have to send the faulty one back and then they will send out a new console!

Thanks Custardy :j

so2006

congrats! :rotfl: