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The Book People

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sooty&sweep
sooty&sweep Posts: 1,316 Forumite
in Praise, vent & warnings
Hi

I ordered some books on the Sunday night and I needed them for the following Saturday.

Their standard delivery is 3-5 working days.

I kept an eye on the order on line but didn't have a despatch date so I rang their customer service line.

A very nice gentleman advised that No I wouldn't receive the order in time on standard delivery as they had a back log so he upgraded the delivery to next day delivery so I received them on the friday at no cost to me.

A very positive experience of The Book People customer service !!

Thankyou

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