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New to the Ebay, auctions, car boot sales, post & parcels board? Start here
📦 Useful links to MoneySavingExpert.com guides * Flog your rubbish for cash * 41 eBay and Second-Hand Buying Tips * eBay & Second-Hand Selling Tips * Cheap Parcel Delivery * Local eBay Deals Mapper * eBay deals * Car boot sale hacks 💡 If there's a link you think we should include here, please send me a message!
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Incorrect customs charge
Hi. I've checked through a few threads to see if my question has been answered but couldn't find it. My father took my ear buds back to Australia from UK to get them fixed under warrantee (long story of why they wouldn't do warranty in UK). He has now sent them back to me but customs thinks they have been purchased or a…
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eBay simple delivery (merged)
This thread has been created by combining posts from more than one thread
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VAT charged on eBay purchase from Germany
Is it usual to see a listing with a price, under which is written + 20% VAT will apply? The items are mainly music and opera DVDs and Blu Rays and are located in Germany.
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Opening Royal Mail lost parcel claim - should I refund buyer?
I've sold an item via Discogs, but the buyer claims it wasn't received. However, Royal Mail have it logged it as being successfully posted to the correct address. I've opened a claim with Royal Mail now, but my question is: when exactly should I refund the buyer? Should I refund now, to avoid keeping them waiting (but risk…
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Best way to send parcels
I used to use OBA business but sales went down and its more expensive than personal now. Ive been sending 5 parcels a day using parcel2go but now they have added the 30p. Im also planning on starting back up on ebay and having a clear out so sales will go up. So my question is what is the best service for low sales? Ive…
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Parcel force incompetent driver
Hi all, I’m currently having grief with parcel force and just wondering if any one here has had same experience and how / if it was resolved ? To cut a long story short I booked a collection for Monday last week with the driver to provide the label, driver came and collected but didn’t attach a label and drove off. There’s…
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How To Do A Partial Refund For Collection Only Item?
I have a quite expensive item on eBay for collection only. There are lots of photos and I think an honest description. I would ideally have liked to invite potential buyers along to appraise it in person, but I know that this is not possible. If it sells and the customer comes along I would not be averse to adjusting the…
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Vinted - Parcel not delivered but refusing to refund me
Hi Guys Happy Friday! I’m keen to get others thoughts on this as it’s eating away at me. At the tail end of June I purchased a top off vinted ; nothing expensive - literally £7 inc fees and postage. The item was sent by the seller and marked as delivered to my house ….. however it never reached me. I contacted vinted who…
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Parcel delivered to wrong address - yet another thread!
Our daughter bought some books for delivery to our address. RM 48 Tracked. The parcel's showing as delivered, and there's a very nice picture of someone else standing inside their front door holding the parcel as proof of delivery. I've thought of showing the picture to our postman, to see whether he recognises the front…
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Vinted - CON regarding returns
Bought something on Vinted which when arrived clearly was not as described yet I have to pay to return it under Vinted terms & conditions & the cost of that is taken from my return money! Even though I had to pay a Buyer protection fee! What a con!
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Royal Mail not delivering mail
Good Morning, As per the title, we've been living at the same address for the last 9 years and have always gotten our mail on time until the start of this year. In march, I phone to complain about it because I failed to receive a medical appointment invite from our local hospital - I was advised at the time that this was…
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Vinted not updating that parcel sent
I've sold multiple things on Vinted over the last few weeks and usually, as soon as the parcel has been sent, it updates the 'conversation' to reflect that and gives tracking details. I sent something yesterday afternoon and another early this morning (both InPost) and neither has updated on Vinted to show it's been sent.…
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Be careful with best offers and simple delivery
I had an item that's been for sale for ages. Item is 100g and large letter size. I can fit 6 of them in a large letter. Weight has been entered into the listing details. Buyer made a sensible offer for a quantity of 4. I was expecting the postage to be the same at £2.70 for a tracked 48 large letter so I accepted the offer…
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No SD refund on a cancellation?
I've only just noticed this, Buyer purchased an item and paid. The postage amount was deducted from the sales price (was listed with free postage) Buyer then said they had made a mistake so I cancelled the sale using 'Buyer asked to cancel ' The refund taken from me was the full sales price but the postage amount has not…
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Ebay - A technical question
How do you download a receipt for something that you have purchased? At present I am printing the receipt off and scanning it. Thanks Bruno
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Item despatched email closely followed by refund email?
Early today I bought an item on ebay paying the listed price (£12ish inc del.). A few hours later I got an item despatched email. Less than 10 minutes later I got an email saying I had been refunded. On checking the listing the price had increased to £22ish. No request to cancel the transaction email received. Surely this…
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Vinted updated T and cs
Vinted have updated their T and Cs and it seems all users have to accept the new terms formally . There are a few tweaks . The not removing and relisting items in bulk is stressed, this is common on Vinted due to the way items are displayed, and a reminder about fakes , which a lot of users ignore as there is a myth that a…
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Ebay - £5off if I use Klarna - worth it?
Hi All, There is £5 off a £70-£150 spend on eBay if I use Klarna to pay over three instalments. Apparently no interest charged and payments come out automatically over three months. I can afford the full amount in one go, so would only be doing this for the £5 off. And likely close the Klarna account immediately after. Has…
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Return Request with Simple Delivery
So I have had a return request for an item that was sent using SD. Not a problem as Ebay is taking care of it and I don't have to do anything and I don't lose out. But I am not happy that Ebay don't tell me the reason why the buyer has opened a request. Did it arrive broken (it was a delicate item)? Did I not describe it…
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Item return advice
Good evening. I bought an item on 5th April. It arrived on 15th April. I did not like the item and informed the seller and sent it back. I did not use the Returns process on ebay. The item weighs 2 kilos and I used the same service that the seller used to return it on 26th April. Royal Mail flagged it as underpaid postage…
