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O2 mobile missold/upgraded
My mother-in-law attended an O2 store intending to upgrade her existing mobile phone contract. However, instead of upgrading her existing account, a new contract with a different mobile number was opened. The original contract remained active, resulting in two contracts running simultaneously for approximately three years.…
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Help! My mobile number has been spoofed
Hi guys! I don’t know what to do. I think my mobile number has been spoofed. For months now I’ve been receiving calls from unknown mobile numbers and when I answer they sound like genuine people telling me that they found a missed call from my number. But I haven’t called anyone! Today I even got a WhatsApp from someone…
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Motorola UK: Is it worth risking a purchase from their website?
If Trustpilot, Reddit, and several other platforms are to be taken seriously, Motorola's customer services in the UK appear to be at best failing. Having looked at a range of phones on their website, the Google search shows they're not in stock, however, the Motorola website allows you to at least place them in the trolly…
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Lebara 3gb sim only deal
I have entered my bank details on Lebara site having followed the link from MSE Expert. The page then freezes & doesn't let me continue. If I go back to Lebara site, my address is recorded but the 3gb deal isn't listed. Does anyone know if this deal is still available please?
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Beware of SMARTY. Be smarter.
There are a lot of good MNVOs with good customer service, rolling contracts and good account management systems (online or on an app). Using the MSE comparison tool has been great getting deals for Lebara (Vodafone). I would caution people using Smarty though. On initial inspection, Smarty has "good" reviews online, but…
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Victim of Impersonation... O2 / Lowell say otherwise....
Hello, I'm looking for guidance on anything that I am missing to fix this ongoing saga / absurd situation. Last July, a number of mobile phone accounts and device plans were opened using my name and address. No money ever left my account. I only discovered this when returning from holiday "welcome" letters from Vodafone…
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Wifi calling on RWG/NOW
At last. Long time coming
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Best SIM deals for data only
What are currently the best bang for your buck deals for a data SIM on the EE network. I've got a dual SIM phone so cals will be handled via Giffgaff so I'm just after data only.
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Volume boost.
I have a Motorola Moto G86 5G (Android 16) and have a volume booster app. installed. See picture.The app. keeps stopping and requires opening until it stops again, rinse and repeat. I had the same app. on a previous Moto G84 5G (Android 15)without this issue. I could contact the developer and ask them, they do have a…
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Music Magpie BEWARE
Hi Im writing this to warn people of my experience and also for a little bit of advice if there is anything I can do further. so basically myself and my husband both got new phones and we decided to sell our old phones (IPhone 14 pro max) to music magpie as our phones were of good condition and they offered a good price…
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Help buying a smartphone
Hi I need to buy a sim free smartphone but have never bought one before so not sure what I need to consider. I imagine I will be using it to check yahoo emails, internet banking, facebook and watch things on YouTube mostly. Plus calls and Whatsapp and text messages. I would also like to get a case for my new phone to…
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Sky sim only 1GB + unlimited calls & texts for £1/month
I think Sky have offered this before, but it isn't a standard price from them. https://www.sky.com/shop/mobile/plans/ 1 GB plan shows the standard price as £8 a month, but has a banner lower down saying "Now £1 a month". I've never used Sky for mobile, only for TV, and they can be a pain. Also the price isn't guaranteed to…
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Mobile Phone help for a dummy
Currently I have a desktop computer and landline phone and I've seen much cheaper broadband deals without the phone. So I'm thinking about doing away with the landline and getting a cheap mobile but need a lot of help as I really know nothing about them. Thinking of buying one outright. What are people's thoughts on that?…
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Lebara can't send me a new SIM - Its been over a week
Hi all, I’m looking for advice about a Lebara PAC / number porting problem. I originally took out my Lebara SIM deal after finding it through MoneySavingExpert / the MSE Cheap Mobile Finder, so I thought this would be a good place to ask and also warn others. I lost my Lebara SIM and cannot receive SMS. I asked Lebara for…
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O2 Mobile Renewals
OK - so a few years ago, we both got our sim-only airtime plans from O2 via Money Supermarket. Only £8 for 32GB. We are also Virgin customers, so having O2 mobile contracts, has enabled the VOLT bolt-on where we get double the data allowance (64GB) and our broadband speeds are also bumped up. The initial contracts expired…
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Lebara switching Sim only plan - Deals only available to new customers
With Lebara (not for much longer!) and needed more data pm so looked on a price comparison site - Lebara was the competitive and as I was already with them gave them a call. Operative was very apologetic but apparently they cannot give any deals to existing customers, and if you order a Sim from the price comparison site…
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Keeping old number with Tesco Mobile MSE deal
Utilised a SIM only deal on the MSE comparison tool for Tesco Mobile. Received the SIM and wishing to Port the old number from the old network over. Usually with some other networks like Lebara, you can input your PAC code and choose a specific Switch date using their website/app. Which gives you a little certainty. Does…
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Sky £1 month sim only deal
I applied via the Moneysaving link and all went Ok. I've now had an email saying they are cancelling my order and suggesting it is due to their checks. I don't think ive been a customer of sky for 20 years and have never had a sim order refused from any other company or had anything that involves a credit check refused.…
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Mobile Phone Signal Reception Quality
Forgive me if this is a silly question, but my phone tech knowledge is limited. About three years ago my wife and I each bought a new mobile, her a Samsung A16 and me a Moto Go4(?), each costing about £100. We each have an O2 sim but from day one, when we are out about, I regularly struggle to get a signal while she has no…
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Avoid Lebara
I purchased a Lebara sim five weeks ago having seen it recommended on this site. I ported in my number from three immediately and have not been able to receive calls or texts other than from anyone on a Vodafone network which Lebara uses since then. I am able to make calls and access internet. I phone customer services…
