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SSE Tactics
I am a landlord with a small portfolio of properties bought and held through a limited company. When we acquire a property or a tenant moves out we move the utilities to British Gas so that we have everything under one utility company. We had a property that a tenant moved out of unexpectedly and because we were focused on…
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Daft question - Ovo DD
Ordinarily this wouldn't bother me, but for various reasons I'm going to be extremely squeezed over the next six weeks or so, literally monitoring the pennies. By coincidence, I'm switching energy contracts away from Ovo. It should be completed by the start of next month, I'm still in the cooling off phase. I have a…
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Octopus Refunds
Octopus again! I am over £200 in credit with Octopus and in response to them asking me to deposit even more money with them, I have requested a refund. I now receive a message saying they will review it and let me know if it they have approved it! This is MY MONEY (they are NOT a BANK!) and they have the audacity to think…
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Fix for 1 year or 2?
Using MSE Energy Club, I've found that the best value fixed price energy deals seem to cost pretty much the same for 1 year and 2 year fixes at the moment. Are you fixing for 1 year or 2? Appreciate there's no right or wrong answer but interested in hearing a range of views.
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Energy company discontinued contract after DD set up
Bit of a strange one. We started an electric supply contract with Home Energy in September. DD was duly set up and they took the first three months' payments. We're now vacating the property at the end of August, so I was looking at closing off the account, and realise they took nothing more after those first three months.…
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EDF Sunday Saver
"Shift your electricity usage from Monday to Friday away from peak times (4pm-7pm) – to get free electricity the following Sunday." Average peak electricity usage at end of week Free hours of electricity earned Free electricity times the following Sunday 19.3% (no change) 0 N/A 17.4% 4 8am - midday 15.5% 8 8am - 4pm 13.5%…
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Understanding the MSE cheap energy club results
Long time lurker but new member here. Used the MSE search along with others in the past but this mornings check confuses me. We're on a BG tariff ending 30/09/2027 so I've put my actual kWh usage over the previous 12 months. It says I'm currently paying £1234 PA (the actual is/was £1526). It says my new bill with BG will…
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Which Energy Supplier should i use?
Hi Forum, Just a quick post I am with Octopous Energy on the Tracker tariff and things are increasing a little. What are the options at the moment that people are going too? thanks
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Octopus Tracker vs Agile
I've been on the Octopus electricity Tracker tariff for a while now and I've saved many hundreds of pounds with it. It's not doing so well now and I've been looking around and noticed on the Octoprice website that Agile is consistently cheaper by a couple of hundred a year. I'm just wondering how accurate Octoprice is,…
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Tomato Energy goes bust - here's what you need to know
If you're one of its 15,000 household customers, your supply won't be affected and any credit balance you had with the firm will be protected – but you should take a meter reading now. Here's what you need to know. Tomato Energy goes bust – here's what you need to know If you haven't already, join the forum to reply.
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New Electric & Gas Tariff or Supplier Advice
Hi, I'm a month to month property guardian where my landlord can give me 28 notice to move. I'm in a 1 bedroom flat & a low gas & electric user. I was on a EDF dual fuel tariff that has just ended, it didn't have an exit fee. I've been looking for another deal but all the ones I see are either the standard variable or a…
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BG new offers - Any advice Please
Hi all. Firstly I know very little about energy costs and am seeking advice. My question. I am currently on a fixed with British Gas on £175 per month. My deal ends at the end of August and I am in credit to around £120. I have been given two new offers from September 1st 2026. A fixed rate at £ 205 per month or variable…
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Time of use comparsion?
Fixed ends 6th September, I'm within the period to leave exit free. I have a smart meter. Currently with British Gas - they have Peak Save Sunday - 1/2 electric rate between 11am - 4pm I don't have an electric vehicle, solar panels, E7, storage heaters and anything else there is. I tried MSE Cheap Energy to compare,…
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Octopus Energy Completely Misleading Email
I have initiated a switch to British Gas Collective deal (Essex County Council). Octopus energy sent me a switching email quoting my annual estimated cost to compare with my new deal. Octopus have quoted on my current fixed tariff for 12 months but my fix ends next week and then Octopus increase the price!! Now I'm glad I…
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Thermaflow Boiler - Wet Electric Heating Tariff
Hi, all the other posts about Thermaflow boilers are old so seeing if I can get any up to date info. Moved into a property with an old broken RTS meter - it's not sending any data, but was a 'complex' multi-rate one with 3 rates. Smart meter replacement booked for March. Account with Scottish Power - currently on standard…
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Overpayment on Estimated Heat Bill for 8 Years - England
Based in England. Heating with Eon in a flat. I gave a meter reading of 5000 kWh in Feb 2018 and just gave another reading (July 2026) of 9500 kWh. My estimated bill is 22,000 kWh so I have been massively overpaying for the 8 years inbetween. I'm the idiot for not providing meter readings in those years but it just wasn't…
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Smart gas meter will never work. Has technology changed?
Got a decent deal with UW a few years ago, as long as i had smart meters fitted. I did some research and as my gas meter is in the basement and appx 20+ meters from the electric meter it wouldn't send the data. So they fitted the meter anyway, and sure enough it doesn't work. I'm looking for a new supplier, and a lot of…
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Home Energy
My MSE Octopus fix is about to end and the Energy club found me some new fixes to look at. The cheapest is Home Energy, a small / relatively unknown supplier. There are no early exit fees and this switch is forecast to save us 10% on both sources, which is decent. Next ones on the list are the likes of So Energy, Outfox…
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Octopus Energy -Landis+Gyr E470 SMETS2 & Home Mini – Delayed Electricity Data & Known Firmware Issue
Hi all, Looking to see if anyone else has run into a similar issue with a recent Octopus smart meter installation, as I’m currently stuck in a loop with their customer support/complaint team and getting nowhere. The Setup & Timeline: Installation Date: 29th May 2026 Electricity Meter: Landis+Gyr E470 (Type 5533) Gas Meter:…
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National Grid
This is copy of an email I sent to MSE but the auto response implied that it could take ages to get a reply so I thought I'd post it here too see if there's any response(s) 😀 Hi I have an issue that deserves investigating and reporting as it is critical. I and my fellow neighbours plus local adjacent village population…
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