Energy

Hi all! If you’re new to this board, welcome! This board is a great place to ask questions about your energy tariff. To help other Forumites give you useful answers, please remember to include details of your annual energy consumption, and the unit rates/standing charge for any tariff or fix you're asking about. How much…

I need to consider moving from Octopus and need some help choosing. We have solar panels and a battery I have an EV CEC says: can't really help choosing a best tariff if you've got an EV? #confused My Octopus dashboard says the 12 month estimate is: £1,075.50 for 3,348kWh £934.84 for 10,507kWh When switching, I need: an EV…

For GENERAL observations and information not related to specific suppliers.

I'd like to understand if anything similar has happened to anyone else and what my next steps are (and a bit of sense check please! I feel like I'm going insane). BG created a gas account in my name by a "debt trace". The account opened in May 2026 and backdated to Jan 2025. Balance £10,000 (for gas only). I didn't open…

I just wondered about people's experiences with this tariff and whether they feel they are winners or losers. I got a quote from them yesterday, and I have to say I find the numbers highly misleading. The figures are very attractive, beating even the good fixed rate tariff I got from Avro, but presumably based on an…

A friend of mine changed energy supplier recently, and on requests sent the same final meter readings to both old and new suppliers on the last day of the month (the swithing began at the first day of the following month). However, bizarrely the new supplier inflated the submitted reading by almost 80KWH and passed the…

The government has begun sending out Warm Home Discount letters for this Winter. Here's all you need to know - including how to tell if yours is genuine. https://www.moneysavingexpert.com/news/2026/10/warm-home-discount-letters-scams-warning/

Hello, I received a letter telling me that I have been awarded £150 from the Warm Home Discount Scheme, and that payment would be sent to my electricity supplier. However, I live with my Mother in her house, and she is the only person named on the electricity account, my name is nowhere near it. I qualify through receiving…

Hi everyone, I’ve recently inherited a house which is liveable, and as I’m currently renting, I’m hoping to move in sooner rather than later to save money. The main concern is heating it over the winter. At the moment, it has an immersion heater for hot water, old electric heaters in some rooms, and an open fire with a…

Just would like to see who has or not successfully received cash back after switching through MSE and Cheap Energy Club? I myself am still waiting after 7 months. I have contacted the team several times but no joy and no time scale given as yet. Whats your experience?

And it is on You have to opt in to take part !!

Earlier this month I negotiated with British Gas to reduce my monthly direct debit and refund part of the credit that had built up in the account. This was on the basis that I had cast-iron usage information for our property, built up over the previous 15 months. In my case actual usage was 11,100kWh compared with British…

Hi, I wanted some advice and guidance from anyone who may have experienced this. Sorry, it's a long message! My partner and I moved into our flat 2/3 years ago and when we moved in we switched energy providers from British Gas (who the previous tenant was with) to someone else as it was impossible then to contact anyone in…

Just wondering if anyone else has encountered this problem? I transferred from Tracker to Flux today as I have just had a Fox ESS battery installed. Set up the import for 2-5 am, but no export as I want to get a feel for the system and ensure I will have enough power for evening use. The Octopus app prompted me to "Add…

Apologies if I’ve posted this under the category. Has anybody else taken up this offer from Octopus Energy for free solar panels plus the battery, I have been talking to Octopus on behalf of a disabled relative that qualifies for free solar panels (16) plus battery (Fox ESS 10kW), Free No Cost at all. I have received the…

Hello, my first post. I started switching to Octopus on the 2nd of October, having seen that their off-peak prices are very good compared to OVO, who I was with. Trouble started when they asked for a meter reading, single, not two as I'd expect for peak and off-peak. Turned out that Octopus put new joiners on to a basic…

I've come to do a closing read at my property and found that the gas smart meter wasn't showing anything. IHD has no info on gas only electricity. Googled the model number and pressing the buttons suggested made no difference. When I spoke to a very helpful person at Octopus they said that the battery had run down so…

For my whole adult life, I've been paying energy bills on a monthly fixed DD. I alternate throughout the year being in credit for some of the summer and being in debt for part of the winter. It's never been an issue, it's always balanced out over the year and is never more than a couple of hundred pounds either way. Now…

I am sorry to read Martin Lewis say he fears people will die because a lot of people cannot afford heating. I agree but regard it as sad. The Government, Councils, charities and other public bodies could do a lot more to advise people on what to wear so many of those people should be able to stay perfectly warm without any…

Anyone on this tariff? It has 3 rates green 11:00 pm - 6:00am red. 4:00pm - 7:00pm amber the rest of the day Rates alter daily with wholesale prices. Today green is 13.35pkw red is. 27.51pkw amber. 16.17pkwh

Looking at Tomato Energy for our electric only property. They are offering 12M FIXED Tariffs which are based on your chosen lifestyle - with Daily Standing Charge as low as 40.82p The tariff Im looking at gives me a Unit Rate of; 00:00 to 06:00 = 5.00p 06:00 to 09:30 = 23.16p 09:30 to 11:30 = 13.37p 11:30 to 22:00 = 23.16p…