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New to the Energy board? Start here
Hi all! If you’re new to this board, welcome! This board is a great place to ask questions about your energy tariff. To help other Forumites give you useful answers, please remember to include details of your annual energy consumption, and the unit rates/standing charge for any tariff or fix you're asking about. How much…
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Leaving Fuse
Recently left Fuse on 7th August. I've received a statement for August from them calculated using their smart meter reads from 7th NOT the readings I gave the new supplier on the morning of the 8th, and they have taken that amount by DD. Has anyone else left Fuse recently , and if so , did you get a small bill for the…
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Fuse Energy switching experience
I have just moved to Fuse from Octopus Energy and the process was seamless and completed in 10 minutes. Even Octopus emailed me a message confirming my final bill date within 5 minutes. You also get £100 cashback if you sign up before 18th September with a referral code and this is up from £50. Standing Charge and per…
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Is my roof too small for solar panels, what to do?
My household are high users of energy (6 adults in 3 bed + loft conversion house with an EV), around 9,000kwh per year of both electricity and gas. I am on Octopus Agile for electricity and gas is on the tracker tariff. My EV and charger (not smart) are both not compatible with Octopus Intelligent Go or any other similar…
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Energy fixes while relocating
I'm in the process of relocating to a different part of the UK. My old home is currently lying empty as I've only just finished packing up my stuff. Meanwhile, I'm renting a room while I look for something to buy in my new area. I used to be on a fixed rate with E.ON Next, but that expired a few months ago. I normally look…
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Whys my fixed tariff increasing?
Sorry if this has been asked loads of times… Just had an email from my energy provider saying my monthly payment will be increasing on 28 sep. We're on a fixed tariff. It ends on 5 oct this year. Only 2 of us here and I can't see that its because we've been using more energy than usual. Theres nothing extra we've been…
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Octopus energy
Just switched from Octopus energy to EDF as my fixed term with Octopus was ending and they wanted another £40 a month ,I was in credit by £447.12 . Asked for a refund and got a email on the 5th of August saying that they would make a payment on the 20th August and it would take up to 10 working days to get in my account, I…
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EV charger installation and fuse upgrade questions
We're planning to get an EV charger installed. I've just ordered a Zappi Glo, and am getting quotes for installation. There is a complication in that our main fuse is 60A and we've been advised that we will need to get it upgraded to 100A. This in turn will involve getting our main tails upgraded from 16mm to 25mm. I'm…
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Octopus saving sessions
And it is on You have to opt in to take part !!
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Fuse Energy, anybody with them?
As they were being mentioned on another thread I thought I would take a look and sure enough very cheap SC for electricity and discounted unit rate by the looks of it. Personally happy with Octopus and our Tracker/Agile seasonal hop-skip-jump but it's always nice to see if the upstairs companies are getting any traction…
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Double Pole Isolator Installation
I am in the process of having an EV charger installed and need to have a double pole isolator put in to enable the installer to connect up the outdoor consumer unit they will use for the charger. Where I am struggling is to find out how I can get this isolator installed, given to do so the main incoming fuse needs to be…
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Octopus Fixed Tariffs 2026
Octopus 12M Fixed January 2026 v1 Is now current offering. Mostly increased I think.
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Octopus SM2 Elec S with 4 0's then 100 - problem with connecting to EON Next?
Hi Just switched from Octopus to EON Next. Octopus installed Elec SM2 meter S 00 0000 100 etc; make Toshiba. I seem to remember reading in this Forum that either the 4 0's and/or the 100 caused some sort of problem for some other suppliers connecting. Tried to find the thread but failed. Am I making this up or is it…
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Octopus Energy ignoring my request to correct my address.
Hi, I have recently moved into a new property and have been trying to register myself with Octopus Energy as the new occupier. Unfortunately, when I contacted them, I was told that the meter for my property is currently linked on the national industry database to a different address — an address which does not actually…
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Saving £100 on burnams energy vat deal.
The prime minister said that he was removing VAT from energy bills. I know find out it is only going to be on the electricity part. I am a computer database geek and spreadsheet geek. I like to keep tabs on things. He claims that we could save £100 a year on our fuel bills. Checking my spread sheets, I used 3,545…
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EDF FreePhase Dynamic Tariff
Anyone on this tariff? It has 3 rates green 11:00 pm - 6:00am red. 4:00pm - 7:00pm amber the rest of the day Rates alter daily with wholesale prices. Today green is 13.35pkw red is. 27.51pkw amber. 16.17pkwh
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Energy Ombudsman
How good are they? I've just made a complaint about Tomato Energy. I switched at the start of Sept 24 and so far have failed to provide Octopus the flow D86 so Octopus can't issue final bill that has over £400 of credit. The have also used the wrong reading when producing my first (and so far only) bill. I wasn't going to…
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Fuse Energy
Hi after receiving the latest mse email update I thought I'd better get a move on and find a cheaper energy deal, I compared on energy club and decided to switch to Fuse (cheapest in my case), however what energy club failed to say was they do a credit check ( I'm with octopus (London energy)and £194 in credit on electric…
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Octopus Agile
Is Octopus Agile worth changing to if all you can change to cheap hours is dishwasher and washing machine
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PROBLEMS SWITCHING TO FUSE ENERGY
My 12 month fix with Tulo Energy ends on 31st August and I used the MSE Cheap Energy Club to find a new deal, commencing on 1st September. I chose to switch to Fuse Energy's 'August 2026 (18m) V5'. I have received an email from Fuse informing me that the switch was completed on 21st August and they require my meter…
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Octopus final bill and credit refund issues
I switched electricity from Octopus to Fuse at the beginning of June. I also switched gas from EDF to Fuse. Both dumb meters. I received the final gas bill from EDF within a few days but I have been unable to get Octopus to issue a final electricity bill. In July Octopus automatically added £40 compensation to my credit…
For questions about water supply to your home.
4.3K discussions
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Most recent: Numerous water supplies. by Ms_Chocaholic
5 September at 4:40PM
A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.
If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.