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Praise, Vent & Warnings sticky
Please keep in mind the MSE Forum rules, notably that: * We cannot accept active calls to boycott organisations. * If a post is reported to the Forum Team as being defamatory, we’ll follow a legal process set out in Section 5 of the Defamation Act 2013. 📢 Here are some threads from this board which you might useful: *…
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Warning about using AliExpress as of 2025
BIG WARNING about using AliExpress as of 2025!! AliExpress will most likely not refund you in most cases now if you get the wrong item or missing 1pc of a item. If you don't get an item, you will get a refund, but if you get it and something is wrong, good luck as you will have to fight for months and you ;probably won't…
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Making Tax Digital - paying to be taxed
I've been self employed for 20 years and in that time have done my own accounts and filed my returns online myself. With MTD coming into play I find it wholly unreasonable that I should have to pay for a software to do the very thing I've done for free so far. Essentially paying to be taxed. Does anyone else feel this is…
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Self Employed: "Making Tax Digital"? But I already submit tax returns online (i.e. digitally)
I'm in my early 60s (OK, nearer mid 60s, cough) but still work part-time on online/tech stuff from home. I've been using the online (thus digital) Tax Return submission system for ages, which is pretty easy as I only really need to work out 4 numbers once a year: Income (totalled from 24 payment receipts a year), expenses…
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Death Certificate retention
advice please! My Dad died in July 2024. Whilst sorting paperwork I found some documents from ReAssure relating to trusts he had set up for a charity when he was their treasurer. I passed these to the charity along with Dads death certificate so they could change ownership. This was October 2024 and ReAssure have still not…
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How many tablets did I buy?
So, I purchased this item: https://www.amazon.co.uk/dp/B09CLFL5TD?th=1 I expected to receive sufficient descaling tablets to do 8 cleans. Particularly based on prior purchase prices. Each clean requires 2 tablets. I actually received 1 box of 4 pouches; each pouch containing 2 tablets. Enough to do 4 cleans. BUT 8 tablets…
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Evri Drivers.
Remember me banging the drum for great Evri drivers …..? Well, the guy that covered this area is no longer doing it and i, too, now am at the mercy of drivers that don't update their device all the time so their drops and movements aren't available, are poor timekeepers, and don't even bother to ring or knock to let you…
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Appliances Online - excellent service!
I'm not often impressed by the delivery services of companies, but I am making an exception here. Ordered a microwave on Tuesday, at the lowest available price, with free delivery - supposed to come within a week or so. Got a confirmation straightaway, then a message to say it would be delivered the next day. And it duly…
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WARNING and help?: Debenhams and daylight robbery /misselling protection
I was shopping at Debenhams online and upon checkout a delivery protection fee of £15.99 was added to my order. I did not realise this until I had checked out and paid, despite carefully reviewing my order before placing it. It must have been a ticked box somewhere, Debenhams describes this charge as optional, but I never…
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"Complete savings"...scam??
I recently went online to book some airport parking. Somehow, during the process I managed to "sign up" to Completesavings??? Not sure how this happened, as at no time was I advised of an ongoing monthly fee. Luckily I got a message from my bank telling me I had signed up for this. I managed to log in to my "account" and…
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Giving out personal details on the telephone
The Financial Services Authority tell you not to give out personal information (like your Date of Birth) over the phone. Yet my local hospital phones me up (with an unknown number) and asks my Date of Birth before they will tell me what they want. I do understand that medical professionals can't divulge sensitive medical…
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Building Society AGM voting gripe
I'm a member of around 25 building societies (at a rough estimate). I'm signed up for AGM voting by information electronically rather than post (which is a huge waste of paper) in most of them, if not all of them. All fine. Except this year I keep getting emails saying a version of "look out for your voting pack by email…
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Student loan will never be paid
I took out a student loan in the 1999/2000 academic year, of £6865. 26 years later, the outstanding loan is £5500. So, in nearly 26 years, I have paid off £1365. How can this be possible?! OK, I'm not a high tax earner but I earn a reasonable amount and I have been paying around £50 per month for about 10 years of that…
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Epson cashback promotions
I am desperate to know if anyone else is having issues getting their cashback from Epson, please. I bought a new printer in November from Argos, registered it, sent them my online receipt and put in my claim for my £20 cashback. They then informed me that I needed to resend my receipt, which I did. It is still showing on…
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E.ON complaints saga: opaque tariffs and phantom responses
We switched to E.ON via MSE Energy Club in December. The tariff has a "night" rate which is roughly half the unit price of the "day" rate, but the hours during which these rates apply are not stated anywhere. On top of that, going by the unit rates shown on the bill, the expensive rate is charged at night, yet actual…
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Seeing Other Folks Accounts
So its happening again! I was surprised to see that folks from 3 major banks could see other folks bank accounts. Back in 2018 when TSB were leaving the Lloyds platform there was a huge scam. Folks could see each others accounts and scammers moved in . They scrambled internet banking users passwords and syphoned the money…
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Trustpilot
Been following Trustpilots rise for what feels like a decade not sure if they've been around even that long, have heard them interviewed on BBC consumer programmes a couple of times of the years(You & Your) & maybe 5 live aswell, was good to hear of them and they seemed to work really hard to be accounting for themselves &…
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Appliances Direct - When It Gets It Wrong, It Blames You, The Customer
Appliance Direct – My Worst Nightmare Realised Appliances Direct failed to fulfil my original delivery. On its second attempt to
fulfil the original delivery it duplicated items. It has failed twice to collect the duplicate items - despite
me agreeing dates and timeslots. It has been a shambles from the start with numerous…
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Is Trustpilot a scam ?
They have been calling one of our companies for years to take a premium service with them and have been bombarding us with sales calls to the point one of our staff pretty much told them to !!!!!! off or they would be reported to offcom for unsolicited calls. This happened last week and we see today over 800 reviews have…
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Trust Pilot - can they be trusted?
There is a famous Latin quote: "Quis custodiet ipsos custodes?" - which translates as "Who is guarding the guards themselves?"Or to put in this particular context - who is reviewing the reviewers?Most of the posts in this forum about TrustPilot seem to raise questions about whether TrustPilot is pressured or influenced by…
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Ur.co.uk
I stupidly send them my phone after reading a few good reviews about this website. They offered decent quote to buy my phone, I even avoided the higher quotes with bad reviews. Anyway short story is they ghosted me since I send my phone in, their phone line just rings out with no answer. Emailed them with no reply. I just…
