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Praise, Vent & Warnings sticky
Please keep in mind the MSE Forum rules, notably that: * We cannot accept active calls to boycott organisations. * If a post is reported to the Forum Team as being defamatory, we’ll follow a legal process set out in Section 5 of the Defamation Act 2013. 📢 Here are some threads from this board which you might useful: *…
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Is it going to rain everyday in the UK forever now?
I feel like it's never going to stop raining now, feels like it's going to rain every single day for the rest of time? Thing I don't understand is most countries when it rains it rains heavy but it's over pretty quickly. In our country it rains every so slightly but drags on for a week. Then by the time that cloud has…
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Moonpig & Red Letter Days, Awful
Okay so I was gifted a £150 voucher for a one night stay with dinner for two for my birthday. I followed the link on the voucher to the Red Letter Days website and entered my voucher no. & PIN plus email and managed to get onto the RLD site, so far so good. So now I had a choice either continue with the above or chose a…
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Sports Direct Customer Services Gone Missing
Hi, I've been Sorts Direct Customer for a couple of years and sometimes I need to return goods, I don't have a printer and cant use QR codes so I have previously completed the online returns form then contacted Customer Services who have arranged a collection and deducted the fee from my refund, this has worked fine until…
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Trustpilot
Been following Trustpilots rise for what feels like a decade not sure if they've been around even that long, have heard them interviewed on BBC consumer programmes a couple of times of the years(You & Your) & maybe 5 live aswell, was good to hear of them and they seemed to work really hard to be accounting for themselves &…
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Lost ! or stolen ? Parcels Royal Mail/Parcel Force
I have recently "lost" another parcel with Royal Mail both were 48 hour tracked parcels and both have 2 address labels on, both also had return address labels one on each side of the most recent parcel, when contacting Royal Mail customer service I was advised the parcel was lost and that I should make a claim, my concern…
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"Complete savings"...scam??
I recently went online to book some airport parking. Somehow, during the process I managed to "sign up" to Completesavings??? Not sure how this happened, as at no time was I advised of an ongoing monthly fee. Luckily I got a message from my bank telling me I had signed up for this. I managed to log in to my "account" and…
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Epson cashback promotions
I am desperate to know if anyone else is having issues getting their cashback from Epson, please. I bought a new printer in November from Argos, registered it, sent them my online receipt and put in my claim for my £20 cashback. They then informed me that I needed to resend my receipt, which I did. It is still showing on…
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Hammonds Furniture
‘Having completed the fitting of bedroom furniture by a very competent installer, I discovered the headboard finish was not as expected. The headboard consists of 6 soft panels attached to a chipboard panel, which attaches to the wall via two brackets. Unfortunately, when viewed from the side the chipboard edge is clearly…
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Onestream Assured/Priority tech scheme
Hi Moneysavers! I just wanted to share my experience with Onestream today. I renewed a few months ago and had bills of odd amounts, took a good look through them and found that they had charged me for their 'Onestream Assured' scheme (£4.95/month) despite it being a two month free trial, and then they had added it back…
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Trust Pilot - can they be trusted?
There is a famous Latin quote: "Quis custodiet ipsos custodes?" - which translates as "Who is guarding the guards themselves?"Or to put in this particular context - who is reviewing the reviewers?Most of the posts in this forum about TrustPilot seem to raise questions about whether TrustPilot is pressured or influenced by…
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Backmarket warning: only if you can be without your phone for 10-14 days
Hi folks. A quick warning for anyone considering buying a phone through BackMarket. I am self-employed; I rely on my phone for my business. For sustainability reasons I bought a phone through BackMarket in May last year (order no52040065) It now has a fault and the only option BackMarket is offering me is to post my phone…
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Rant EE
EE Customer Service was non-existent, rude and incapable of resolving my problem today. I see they have almost doubled any broadband bill and it includes range extenders. As I have problems with the internet connection at the back of my house, I phoned to request a range extender. 4 transfers of the call, repeating the…
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Ur.co.uk
I stupidly send them my phone after reading a few good reviews about this website. They offered decent quote to buy my phone, I even avoided the higher quotes with bad reviews. Anyway short story is they ghosted me since I send my phone in, their phone line just rings out with no answer. Emailed them with no reply. I just…
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EE Customer service
EE Customer Service was non-existent, rude and incapable of resolving my problem today. I see they have almost doubled any broadband bill and it includes range extenders. As I have problems with the internet connection at the back of my house, I phoned to request a range extender. 4 transfers of the call, repeating the…
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Vent - Top Cashback annoying wrong router price
Looking for a new broadband provider, went through Top Cashback compare, worked out the best for me: However there is no £2.95 per month router rental, their lowest is £4.95 Top cashback at the bottom: Slightly frustating as I now have to look again and will have work out the costs myself over a 24 month from each…
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No dogs allowed outside at Wetherspoons
So I visited Wetherspoons a few weeks back with with my other half and our dog, along with a friend of ours who joined us. We were out having some celebratory drinks, it was late-ish, around 8pm and we were wanting a bite to eat but nothing too expensive, so popped along to our local wetherspoons. We took a seat on one of…
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KFC pricing rip off
Recently purchased a family meal deal from KFC and wondered if anyone else had noticed the price differences. To collect the meal was £23 but for delivery it was £30 + £4 delivery and service charge. So when I asked what service I was receiving for the additional £7 I was fobbed off with some ridiculous reply which didn’t…
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Aviva pension on death
[Text removed by Forum Team] I've just been into hospital for an operation where the odds of death are significant. Before going in I wanted to make sure they my dependents were taken care of, so I contact my various pension companies to make sure the details were up to date. None of them was. For some updating was easy…
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Praise for credit cards.
i was out with a friend and when he went to pay his MBNA credit card had been blocked, turns out someone had got into it and was trying to use it fraudulently. I also recently had a text about unusual activity on my M&S credit card, this also was unauthorised by me. So it seems CC companies are at last taking an active…
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Confused.com
Can anyone share any info on what is happening at Confused.com regarding their rewards incentive. Bought & paid for insurance, obviously verified, voucher for £20 received via app, went to choose participating Vendor and now all I'm getting is 'rewards not available'. Contacted them and given excuse, we're working on it!
