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New to the Ebay, auctions, car boot sales, post & parcels board? Start here
📦 Useful links to MoneySavingExpert.com guides * Flog your rubbish for cash * 41 eBay and Second-Hand Buying Tips * eBay & Second-Hand Selling Tips * Cheap Parcel Delivery * Local eBay Deals Mapper * eBay deals * Car boot sale hacks 💡 If there's a link you think we should include here, please send me a message!
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Vinted refusing to contact courier over missing parcel after buyer refund
Hi everyone, I’m looking for some advice regarding a dispute with Vinted. I sold an item in December 2025 (value £10). In late January 2026, Vinted informed me that the buyer would be refunded and that the parcel would be returned to me within around 25 days. I heard nothing further, so I followed up in February. Vinted…
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Defective item return request
Sold a Stainless steel Starbucks Limited addition cup on eBay; Buyer has requested it be returned as it has arrived scratched. She's stated that I did not show enough photos in the original listing as I only had one main photo - I had 7. It wasn't damaged and the item she has sent my photos of has a different serial number…
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New message on unpaid items?
I mainly only do BIN listings with immediate payment and have it set up so even on some of my offers they need to pay if I accept an offer. However one buyer managed to offer, I accepted and they didn't pay - very annoying. It's been a while since I've had an unpaid but the message this time is different. After 4 days it…
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Evri, back to damaging parcels
Thank goodness for Simple delivery on this occasion. I sent 2 items out about 5 days ago via SD using Evri, , both completely wrapped in bubble wrap, then further stiff card sealed like a new box), then packed in an outer box with more strong packing paper. Both arrived in pieces. I have a message from ebay basically…
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Everi overcharging for item I’d posted with pre-paid label
As per the title I sold a Slendertone toning belt which weighed less than 1kg. I bought a label from eBay and sent it off. I’ve now received an email from everi that I’ve incurred an extra charge of £3.48 as the courier has said that the item weighed 3.48kg. This is clearly a lie. is there a link or place on Evri’s website…
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Evri return to Sender issue
Sold a large karaoke machine on eBay, posted with correct packing etc us SD… eBay states it's been successfully delivered, Evri state they attempted delivery twice but have returned it to me, which they have and the buyer hasn't responded when I have messaged them. When I contacted eBay they gave me the standard "wait a…
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Advice on Supreme Auctions terms and conditions, before court action
Hello, I recently bought 4 items from a Supreme Auctions online auction. All 4 items are non functional, one item (a Nikon D7100 camera body) is complete scrap. Focussing on the Nikon, I contacted their "complaints portal" and was told to read the terms and conditions, and that no further communication would be replied to.…
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can you change delivery address for ALL future deliveries .. EVRi / DPD
Is there a way to change ALL future deliveries from EVRi and DPD ? There is a local website and almost on a daily basis there are stories of parcels being photographed at unknown places and buyers just left astonished as to where their parcels are located. I have had similar cases too. Late last year I had an email from…
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Vinted posting parcels box/bag
Hi, Am thinking of selling a pile of used clothes and Vinted seems to be the best place. The MSE articles mentions buyers "expect to receive a box", but I find this more than odd, as every piece of clothing I receive new is in a bag. Will I really get problems if I send a shirt or trousers in a bag (with a paper lining or…
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Returns to non-existent address / Chinese seller faking UK location
Had a really unusual situation. Purchased an item on eBay that was marked as 'UK seller', though item is very common (I think 'cheap tat' probably sums it up, haha) and the description was written in poor English. Took about 1.5 weeks to arrive, with a customs form and chinese text on parts of the label, so I think it's…
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I can't find an item I have sold
I sold an item a few days ago and simply can't find it. I messaged the buyer explaining the situation that I genuinely can't find it, but added I would refund now but keep looking for it and if I find it I would send it off, free of charge. The buyer hasn't replied. I messaged again and still no response received. This…
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VAT on purchase from Canada less than £135
I'm not sure if this is exactly the right sub-forum but I know there are lots of people here who are knowledgeable about buying from abroad. I'm interested in buying some sandals from: https://jimmiesfootwear.com/products/buy-foldable-shower-sandals The sandals are being advertised to me (in the UK) on social media and are…
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Can you do anything about eBay timewasters?
It seems the single cell community don't just move in FB Marketplace waters. A relative of mine sold an item on eBay. Clearly marked up as COLLECTION ONLY. Guy buys it … and actually pays! Relative asks when guy is going to collect - "the weekend". Couple days later guy is asking when relative can post it. Relative refers…
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Using man and a van to deliver chest of drawers
interested to bid for a chest of drawers on eBay. Expensive booking man and a van not sure whether I need two men. This is the chest of drawers. Will be very costly with 2 people.
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Another Evri mess. What to do?
So I bought an item of clothing from the US on eBay. They shipped it quickly via DHL and Evri took over once it arrived in the UK. They attempted delivery but I was at work so they just took a photo of the entrance to my flats complex and notified me they'd be back the next day. I work during the day so I logged on to…
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Ebay fake tracking information and closed case
Hi I recently ordered an item from ebay (paid by credit card), and a day later I got a message (through ebay) from the seller telling me that they could not deliver to my location (Northern Ireland). I replied to them asking for a refund since they could not complete the order. They did not cancel the order, but asked me…
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Doctor who books
I have a few old doctor who books - what is the best website to sell them and why?
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Yodel returned my parcel to sender after THEY suggested diverting it to a locker – anyone else?
I’m wondering if anyone else has experienced this with Yodel, as it seems like a pretty flawed system. I received an email from Yodel saying my parcel was due for delivery and that if I wouldn’t be home I could divert it to an InPost Locker “to simplify your life”. As I was going to be at work, that sounded ideal so I…
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Vinted Returns
Hi all, Just wondering if anyone has any experience of Vinted - particularly their returns policy. I have bought/sold quite lot on ebay and a little on depop, but am new to Vinted. I recently bought a white blouse, and despite specifically asking the seller if there were any stains or defects and being told there weren't,…
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MSE Guide: Parcel Protection Insurance
This is the place to discuss our new Parcel Protection Insurance guide. We'd love to hear your thoughts, personal experiences, and general feedback. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.
