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New to the Ebay, auctions, car boot sales, post & parcels board? Start here
📦 Useful links to MoneySavingExpert.com guides * Flog your rubbish for cash * 41 eBay and Second-Hand Buying Tips * eBay & Second-Hand Selling Tips * Cheap Parcel Delivery * Local eBay Deals Mapper * eBay deals * Car boot sale hacks 💡 If there's a link you think we should include here, please send me a message!
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Inpost mistake/Vinted lack of Customer service
Morning I ordered an item on Vinted. When I collected and opened the parcel, it wasn't my item. There was a different name on the parcel. I raised an issue with Vinted. Between us, the seller and I managed to contact the person named on the parcel and we've confirmed I have her order. We believe that the courier put her…
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Gold Sovereign for Sale
I would like to sell my 1911 gold sovereign valued online at £700. If I use Royal Mail do I need proof of its value? Do I need to have a certificate showing its value? I'm just thinking as in the news lately Royal Mail lost a valuable gold bar and now is prevaricating over compensation.
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Why do all the bigger courier companies have millions of positive reviews on trustpilot...
Yet on other review sites their average score is extremely low? Isn't that evidence of manipulation? On trustpilot you see most of the bigger ones like evri and inpost with millions of positives. However if you look at other review sites like reviews dot io the reviews are appalling only 1 or 2 stars average. If the…
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Vintage Cash Cow -Advice needed
Some time ago I sent two boxes of items to VCC, and they eventually came back with a poor offer, which I declined. (I wasn't expecting market value, I was using them for ease but the offer was derisory so I decided I would prefer to donate the items. ) I requested a return. I received some but not all of my items back.…
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Vinted opening sales to the US
Strange announcement considering all the current glitches, but this has arrived in my inbox from Vinted. I would have thought it would have bene logical to start with European sales- rather than head into US sales with all that entails. From next week, you might spot a few listings or make a sale to US members as we roll…
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Combining postage for SD sales
I am sure this has been asked before but there have been so many changes recently that I am not sure how to deal with this. The last time I sold 2 items (SD sales) to the same buyer was a few months ago when only one label was created and both items showed on the order form. Today I have sold 2 items to the same buyer and…
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Vintage and Collectables Roadshow
Can anyone give any feedback on this firm which distributes brochures, advertising these roadshows where apparently they buy things for cash?
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VINTED - Letter Before Action
I'm not sure if any of the Facebook Vinted Q&A Group has discussed this latest bombshell with anybody here on MSE. One of Vinteds' sellers has been scammed out of £65 and has decided to take action. It's long overdue in my opinion, what do you think?
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Ebay Buyer Returning a Non-Returnable Item
I sold a mobile phone on ebay as non-returnable, however the next day the buyer said they'd changed their mind and wanted a refund. That's after i'd posted the item but before it had even been delivered to them. Despite the listing saying no returns, the options ebay gave me were: a) to accept the refund, b) reject the…
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ebay purchase advice wanted
I won an auction for a Galaxy smartphone and paid pretty much straight away the buyer has printed out a postage label using simple delivery but they have not posted the item (5 days ago) and are not responding to messages obviously I will wait a bit longer but should it come to it is an INR the best way to proceed? any…
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eBay delivery estimates screwy again!
Anyone else here have this problem? Everyone who bought from us over the weekend (after Saturday cut-off) and was offered either 2nd class large letter or RM 48 expected their item Monday morning! I'd be laughing inanely if it wasn't so distressing and all the ramifications!
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PayPal's APM (Alternative Payment Methods) Policy
Paypal has emailed to say it's introducing new policy on Alternative Payment Methods. It's a long message, with lots of info on possible chargebacks and refunds for which I'd be responsible (the policy's principally aimed at sellers). TBH I don't really understand it & cannot find any explanation which doesn't simply…
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DHL import duty and VAT error
I ordered a camera from Japan on ebay. I received a message on my answer machine from DHL giving me the tracking number and amount owed £53.75. I went to the DHL website, entered the tracking number and paid £53.75. This morning I received an email from DHL with a different tracking number for the same amount £53.75. I…
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eBay - eCollection Point Refused
Hi, Can someone help me with this. Item sold on eBay. It was to an Esso collection point. Item posted on Monday via RM Tracked 48. Buyer messages me today and said "the collection point no longer exists", can you send another item to my home address as I need it urgently. I've checked the tracking and it says the below.…
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Ebay refund on faulty goods
I bought a new pair of M & S boots with tags from Cancer Research on ebay in August 25, I didnt wear the boots until 7th November . I wore them for 2 hours and the material has peeled off both . They were clearly defective . Cancer research wont take responsibility for a refund as over 30 days however, I had no way of…
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Vinted returns and customer service?
Just trying to find out if people think Vinted customer service is getting worse? It appears that they have started to take longer and longer to reply to messages on returns / disputes. Anything other than reporting a listing for a removal takes a good few days. I need to get a refund on an item that should never have been…
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OnBuy
We've had a bit of talk about other marketplaces recently. I see reports that OnBuy is fast growing yet as a buyer or seller it never seems to appear anywhere for me. They did aggressively (in a marketing/calling way) try to get me on board a few years ago but it didn't seem like a good fit and wasn't particularly more…
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Money Moral Dilemma: Should I give my neighbour the cash I made from selling their railings?
This week's MoneySaver who wants advice asks... My neighbour asked me to demolish and dispose of their patio wall with decorative iron railings. I did it as a favour and payment wasn't discussed. I took the rubble to the tip, but the railings wouldn't fit in my car, so I listed them on an auction website for 99p just to…
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eBay "Buyer Protection Fees" (New charges for buyers from private sellers) - Details just recieved
Just got my details from eBay. Long story short, putting up private sellers items by 4% of the item price, plus £0.75 and taking it iff the top themselves. Hardly unexpected! :/
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Vinted unilaterally changed clothing sizes this morning without warning
Just be warned if you use Vinted for adult clothing. At some point this morning all the clothing sizes in their drop down menus have changed- they used to use Far East Sizing , so a standard UK size suddenly became XXXL or something, now they have reverted to near UK sizes. This means that most of the clothing is now…
