Simple Delivery Query

Ms_Chocaholic

I'm a private seller on Ebay. When an item sells it appears that if you have selected the incorrect size/weight you can upgrade your parcel at no extra cost. Does this work in practice?

savergrant

If you used the ebay recommended size and weight when listing you should be protected if you then find it larger or heavier when packing. If you have overriden the ebay recommended size and weight and then it turns out larger or heavier than what you chose I believe ebay will charge you the extra.

Ms_Chocaholic

I'm not even sure I enter a recommended size and weight, do you mean in terms of exact sizes and exact weight, I usually just select up to 1kg or 1kg-2kg.

savergrant

Ebay will preselect a size and weight and it will be highlighted as 'recommended'. If you don't change it you should be covered if you later need to select a bigger or heavier service

Ms_Chocaholic

https://forums.moneysavingexpert.com/discussion/comment/82192534#Comment_82192534

Yes I do this. I wonder if some sellers manipulate it though by selecting a cheaper postage rate and then changing it once the sale goes through. There's several items on Ebay similar in size/weight to one of my own (heavy) items but the sellers of those items are charging much less postage than mine so their item looks a better buy - grrrrrrrrrrrrrrrrrrrrrrrr.