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Insurance & Life Assurance sticky
Here are some Forum threads you might find useful: * Home Insurance Discussion * Cheap Car Insurance Discussion * Car Insurance Tips & Tricks * Level Term Assurance Discussion Area * Car Breakdown Discussion Area * Gap Insurance Guide Discussion * Compare Breakdown Cover Discussion * The Great Hunt: Have you used a loss…
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Travel Insurance via a human being, not a robot.
Please can anyone recommend a good travel insurance provider or broker with whom I can actually engage in a conversation between one living organism (me) and another living organism (their representative)? 1) I do not like seeing real people's livelihoods being usurped by robots, as increasingly seems to be becoming the…
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Building Insurance for Leaseholders - misleading advice ?
The Home Insurance article in last weeks tips email stated “…..buildings
insurance is usually only for freehold homeowners (otherwise it's generally the
management company's or landlord's responsibility…..” Surely this is dangerously misleading ? I’m not sure what is meant by “Management company” – we pay £15 per annum…
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Aviva home insurance – kitchen still a mess 2 years on
Hi all, I’d really appreciate some advice and to hear from anyone with similar experiences. I’ve had a long-running home insurance claim with Aviva after an escape of water which damaged my kitchen. Their appointed contractor, Premier Property Services (PPS), started but never finished the job, and I’ve been left with a…
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Cover wise holiday insurance
Hi Everyone I would just like to make people aware of taking travel insurance with this company ,when dealing with AXA.I was basically just diagnosed with stage 4 cancer and this company has made my life and my wife’s life a misery.We had booked an holiday to Turkey at a cost of approximately £2200 via TUI.We received aa…
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Cancel or pay.
My father in law took out a £60k life insurance policy for my wife (his daughter) many years ago. I took overpaying premium when he passed. I reckon over £36,000 paid in in premiums by now. Recently the company increased premium to £180 per month to keep full benefit, with other options either keep lower £100 pm with only…
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Avanti - Travel Insurance for pre-existing conditions (are they legitimate?)
Hi guys, My wife and I are travelling to the USA in January and, because of my wife’s medical conditions, the insurance is pretty costly. Bare bones, ie minimum cover, quotes range from £1010 to around £3,000 The cheapest is Avanti and before booking I checked them out on Trustpilot. The score was 4.8, out of 5 based on…
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Insurance claim
hi all. i recently made a claim on my home insurance for my wife's eternity ring. insurance provided a new replacement ring of choice which was was great at a cost of approx £2k. a week or so later i received a cheque for just under £400 with a a letter all addressed to me. I assumed this was part of the settlement so paid…
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Anyone with British Friendly Society and having end loyalty bonus declined?
After 40 years they denied my end bonus in April 2025 so as to bolster their coffers (sitting at 198% of legal requirement already) and at a time of great success for the society. This is pretty outrageous. I therefore decided to defer taking my savings out hoping they would reinstate it for 2025. But they haven't - they…
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How to get markers off my car insurance database when car insurance companies deny they did it
Dear Forum, I would really appreciate it if someone can help. I will try to keep this succinct to not bore everyone but I can elaborate if more information is needed. I have a screenshot sent by email by a We Got You Covered car renewals call handler showing I have three markers under "cancelled insurance". This can only…
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ASU Insurance Policy
I have just turned 64 and looking for an ASU as I am self employed and the director of my own company with no other staff. I have contacted numerous companies but have yet to find one that covers at my age. I don't need Life Insurance or loss of limb or a broken limb as I already have that. A recent horse riding accident…
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Beware Goodtogo Travel Insurance – A painful lesson after medical emergency abroad
We learned the hard way that an “Excellent” Trustpilot score doesn’t mean much when you’re stranded overseas and relying on your insurer. We took out a single-trip policy with Goodtogo for a holiday starting with a stopover in Singapore then on to Thailand. My husband suffered a motor-sensory stroke on the outbound flight.…
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Confused on "£1m" level of buildings cover - do we really get that?
Just renewed with Hastings and they asked me for house rebuild cost despite policy stating max £1m rebuild cover and £75k contents. I always thought these high max coverage figures were great as I don't have to amateur guess rebuild cost or tot up all the bits of content value - we would have decent headroom in the event…
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Vehicle into front wall
Never thought id be writing this but a neighbour has reversed off their drive, over a rockery and large bush and then into my property. They have damaged the front wall/ windows and pushed a radiator off the wall. You could see the vehicle through the wall! The vehicle was brand new (75 plate and had just picked it up) it…
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Motability insurance issue
My husband has a motability car for the past 15 years. We've had this one for 2years. My husband backed into another car at a carpark recently. We reported this to motability insurance Direct Line and they informed us he wasn't on the insurance policy. I'm the designated extra driver. Always have been and do most of the…
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Merged: TESCO CAR INSURANCE UNFAIRLY CANCELLING POLICY
This discussion has been merged.
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Don't understand how this is an At Fault Claim, and why Insurance didn't try to recover costs (Car)
This claim was in 2023, but it still significantly impacts my insurance costs. This is partly because there was another separate act of vandalism, stealing my driver's side mirror unit just before Christmas, presumably to sell. They were not caught, and I had to claim for that in the same year as below (it was a few months…
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Car insurance - 5 year declaration for points/penalties
I've just changed provider for my car insurance. The documents received show no convictions or penalties in the last five years. In fact I have an SP30 from October 2021 (three points). I called to correct it only for the call handler to tell me that they have my driving licence details and they check directly with the…
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One Call Car Hire Misselling
My mother had a car accident in August, she was stationary at a red light and someone drove into the back of her. I was in the car in front and both of us had dash cams that caught the sound and shake of the impact. the driver immediately admitted fault, his details were taken at the scene and all was ok. mum’s insured by…
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Buildings insurance for house split into flats (share of freehold)
Hi, We have a Victorian house split into several flats each with a share of freehold. The buildings insurance covers the whole building and the policy is in the name of the freehold company. Can anyone with a similar set up advise on who they’ve managed to get the cheapest prices for buildings insurance from? And are there…
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Trace and Access insurance confusion
Hi there, I'm hoping for some help on how to navigate this issue with my buildings insurance. Long story short, my boiler is losing pressure, immediately once the central heating is switched on. 2 Plumbers have been out, at my cost, and both have suggested a leak, downstairs, under the flooring somewhere. My insurance…
