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House Insurance and Flood Risk.
Hello, Does anyone have any knowledge of how house insurance with a flood risk is assessed. The Environment Agency map is showing differing levels of risk for properties actually built on to each other in my street. They have been unhelpful in answering my queries, as have the insurance company. I'm slightly suspecting…
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Confused.com I cannot use my free Sainsbury's eGift card
I have contacted Confused.com but apparently they take 5 to 7 days to reply. Has anyone else had a problem? There I was in Sainsbury's must admit only went there because Confused.com confirmed my gift had been verified. Went to use the card, error code advised to try refreshing the screen, did, even went out side and…
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Obtaining car ins when over 80 years old!
I've had 2 car insurers refuse to give a quote on my 2013 Mazda 3 for the coming renewal year(one was Go Skippy, my current insurer? I've obtained a new insurer at a very good amount, it will start on the 20/12, hopefully as I am 80 years old next March they won't cancel before the start date(I've paid for my new ins…
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Disclosing incident question.....
I have 2 vehicles. Vehicle1 - Insured and used by myself only. Vehicle 2 - Insured my myself as policy holder, added wife as named driver. Both are completely separate policies with separate insurers. My wife has had a little prang in Vehicle 2. No damage to our car - 2cm scratch to other car. She feels it was her fault…
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88 year old driver car insurance claim - impact on renewal?
Would anyone know how car insurance price or insurability may change if an 88 year old driver claims. My parent, 88 years old, nil previous claims, hit a wall avoiding another car (which didnt stop). Damage is relatively minor but will need a replacement bonet (which is creased) and some other parts. Local body shop…
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Recommend insurance but not just any insurance. There is a must exclude…..
Please recommend insurance company. I want to avoid a company I’ve had dealings with who are employed as third party consultants to the main insurers. My experience is backed up by trustpilot. I want insurance company recommendations where the main insurance company doesn’t use/employ a company called - innovation group.…
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Insurance in Northern Ireland
Is anyone willing to join me in actually doing something to find out about the practices in NI of vastly inflated insurance quotes, I am talking here about car and home? We all complain about the prices we are getting charged but nothing ever changes. The questions being asked are getting more and more intrusive: I was…
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Insurance broker - their fault or mine (or both)
Background I was self employed and took out a life insurance policy via a broker in 2016. In 2020, I became employed and therefore now receive life insurance there and pay extra for higher critical illness. For some (stupid) reason, I didn’t think to cancel my private insurance. I know you can have both, but I really don’t…
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Car Insurance issue - help! Yoga/OneCall/AX
Hubby had an incident a few months ago where a car reversed into him (he was parked). The lady said she didn’t want to go to insurance, but was happy to sort it out. We ended up reporting it to our insurance anyways (as I believe we had to?) and the lady admitted responsibility over the phone to our insurers. My husband…
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New Second Car Insurance No NCB
I'm looking for insurance for a new leased car, my own 9 years NCB is linked to existing car which we're keeping. Therefore new car won't have any NCB we can use, although we're both over 50 and don't have any accidents/ points etc. Does anyone have suggestions on any insurers to appoach, or should we just rely on…
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Leasehold 3 bed Semi Detached moved to Multi Occupancy Building Insurance
Hi, the issue I have is with the company that we are leaseholders to. We have a 3 bed semi detached house that is shared ownership at 75% in our favour. Our building insurance is covered in our service charge to the company that owns the other 25%. Now all of a sudden our building insurance has nearly doubled and is down…
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Second home insurance when you already have a second home
Sorry for the confusing title but I'm not quite sure how else to headline my question. My partner and I currently live in the Midlands. I also have a second home. Both have buildings and contents insurance. I have inherited my Mum's house which has now passed through probate and is being registered under joint ownership…
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Car Breakdown Recovery - Emergency Assist
Just wanted to hopefully enable others to avoid making the expensive mistake I made in using Emergency Assist as my vehicle breakdown/recovery service. I had the unfortunate incident of hitting a pot-hole last week, and when I called Emergency Assist to ask for recovery and to be taken to a local tyre replacement facility,…
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AXA travel insurance claim, 8 weeks on and still no response
I submitted a claim to AXA a few months ago, it's been 8 weeks since I sent them all the requested documentation (which they've confirmed) and been waiting for a decision ever since. I've emailed with no reply and I've called multiple times to be told 'it's awaiting review' 'it'll be 7-10 business days', 'any day now',…
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Travel insurance 30 day trip limit when group splits
Hi, my family has an annual travel insurance policy with 30 day single trip limit. We left the UK together in July for Europe. I travelled back for work for two weeks and will be rejoining them and the whole group will be returning to the UK together at the end of Aug. They will have spent over 30 days away, I will have…
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Insurance claim escape of water
Hi 2nd post today. Will be glad to see the end of this year!! Washing machine packed up. John Lewis came to install new one. When they pulled the old one out the floor under was soaking. We have had a leak from our stop !!!!!! which had obviously been going on for a long time. Covered by insurance. Plumber and assessor…
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Insurance and building work
Just wondering how home insurance companies deal with minor renovation work. Our home insurance is with Nationwide (unwritten by Royal Sun Alliance) so specific experiences would be welcome. I’ve found lots of examples of similar queries, but mainly for larger work and not always with a conclusion! 2 bits of work are…
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Holiday insurance awaiting tests
Hi I would be grateful for some advice on whether I can cancel flights and get a refund. My husband recently suffered a TIA. He was sent for tests ECG, CT and MRI. Tests showed he has an irregular heartbeat and AF. He has been put on medication. Consultant has requested that he has a 24 hour monitor ECG and an…
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cancelling travel insurance
any ideas whether the travel insurance company we have a policy with for a short break to rome in January, refuse a refund. we have had to cancel due to personal reasons; and i have asked for a refund of the policy cost, seeing that the holiday has been cancelled, car parking cancelled and refunded and we havent claimed…
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British Gas Service Contract
Just had my renewal contract from BG and it was far too much. Went onto their chat to see if i could reduce the cover to help and when I said i was considering cancelling was immediately offered a £90 discount, so instead of £50 increase (no repairs during the year so it was a straight uplift) I am going to pay £40 less…
