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Contents Insurance - Accidental damage question
I was hoping someone could help me with this question about claiming on contents insurance. I play and own a few guitars and recently, an accident happened which resulted in one of them being broken beyond repair. Basically, due to a fall, the neck has been snapped and even with a skilled craftsman, this guitar will never…
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"Does the driver own or use another vehicle?" "Where is the vehicle kept?"
Hi all, Can anyone advise if this question has much of an effect on car insurance policies?You only ever get one option to choose yet 3 tend to be applicable to me:* I own another vehicle although it isn't roadworthy and SORN'd * I am a named driver on another family member's car although have rarely driven it * Am covered…
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Home Insurance?
My insurance has come up for renewal. I'm trying to do a search through the MSE site, but it wants me to enter the current market value of my house! How the hell am I supposed to know that??? Am I supposed to get a valuation done just so I can get insurance??
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Ao.care
Placed an order for a washing machine with ao last evening. This morning before 9 am I received a phone call with the caller saying he was from ao and was checking the details of my order. We went through the basics and then he surprised me by asking what was wrong with our old machine. After explaining my wife's…
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Travel Insurance - answering health questions
Can somebody answer a couple of questions for me on the legal position regarding the answering of health insurance questions? First, I've always understood that provided you answer the questions asked fully, you are covered. Is that basically correct? Second, some years ago there was a thread on here where the OP had a…
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Total Loss - None Fault Payment Timings?
Hi all, I was rear ended at a set of traffic lights on 03/10/2025. I lodged the claim with my insurance and other party admitted full liability. The day after an independent claims management company contacted me, arranged a hire car and then my car was sent off to copart for valuation. After a short debate over the…
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Petgevity Insurance Discussion
Hi, This is a feedback thread on pet insurance provider: Petgevity Please share your experience with other MoneySavers. Click reply to take part: * Have you experienced problems? * How quick did they help? * Happy with the overall service/premium? The feedback comes as part of the Cheap Pet Insurance guide. Thank you, MSE…
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Life Insurance Premiums increasing by more than Sum Insured due to Inflation?
Hello, All the life insurance options I am looking at offer to increase the amount covered by inflation, but increase the premium by 1.5 x inflation each year - so the policy gets progressively more expensive - wondered if anyone knew of any better options? Thankyou
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Insurer refusing to accept building regulation certificate as proof extension built to code
Hi all, We are currently going through a bit of a battle with our home insurance with regards to a potential subsidence claim we currently have in motion. We purchased our property in 2021/2022 and have had no issues until recently. We had a homebuyers survey conducted during the purchase process and we were provided with…
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Advice on settling a car insurance claim
This discussion was created from comments split from: MSE News: Car Insurers to pay £200m in compensation after short-changing 270,000 motorists.
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Travel insurance claim knocked back
Long story short, our flight was cancelled due to the well-publicised Air Traffic control failure back in July. We were given a new flight which arrived over 48 hours late so I am trying to claim for the delay through our travel insurance (Coverwise/AXA). They have knocked it back as 'London ATC failure' is not included in…
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Moved: Switching Banks
This discussion has been moved.
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Free Eye Tests and Opting Out of Employer Health Insurance
My employer provides health insurance as an employee benefit. As a DSE (Display Screen Equipment) user at work, my employer is legally required to pay for eye tests (and glasses too if they are only required for DSE). My employer currently provides free eye tests and glasses via the employee health insurance. If I were to…
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Just been rear ended, what to do?
Just had a van run into back of me. Damage not serious and I feel ok apart from headache. Van driver wants to keep if off insurance if possible. He was a nice lad, full of apologies. Last time this happened I just got in touch with BMW and they took it on, got may car fixed and my insurance were never involved. I'm in a…
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Income protection
I have a policy that pays a portion of my income, should I become ill and unable to work. It's with the cirencester friendly and it's income assured plus, it was taken out 17 years ago when I bought my home and I've never really looked at it since. I've recently had a birthday and they've sent me a letter telling me that…
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Protected no claims discount
My car insurer has increased my renewal premium by 280%. I have made one claim in the preceding year and have maximum protected no claims discount. The insurer refuses to disclose the discount applied to the renewal premium. This seems grossly unfair since I have paid for the discount protection. Surely I have the right to…
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Home insurance
I am looking for some advice with regards to my home insurance. i currently stay at the address with my parents, the house is in my name through Liferent. we were advsied by the lawyer to put the building insurance in my name as i stay there and its in my name and the contents insurance in my parents name. . i am moving…
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Insurance2go Mobile Phone Insurance Discussion
Hi, This is a feedback thread on mobile phone insurance provider: Insurance2go Please share your experience with other MoneySavers. Click reply to take part: * Have you experienced problems? * Did you haggle and succeed? The feedback comes as part of the Mobile Phone Insurance Cover guide. Thank you, MSE Tony
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Current FOS Ombudsman experience: is their first acceptance reply taking more than 7 working days?
Good evening. I sent in a Complaint to FOS, with my Final Response Letter, on June 11th 2024 evening. Against Insurance Company. No-Reply e-mail came straight back and said this: If we can help, you can expect to hear back from us within 7 working days. Due to the volume of enquiries we receive, we are only able to reply…
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Startrescue.co.uk Car Breakdown Discussion
Hi, This is a feedback thread on car breakdown provider: Startrescue.co.uk Please share your experience with other MoneySavers. Click reply to take part: * Have you experienced problems? * Did you haggle and succeed? The feedback comes as part of the Cheap Breakdown Cover guide. Thank you, MSE Tony