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RIP Off Insurance Companies
Two weeks after purchasing a new car, I was hit by another car whilst I was stationary on a public car park, which caused minimal damage. Due to it being a new car, I was advised by the gargae (Seat) that it could all be sorted via a claims management company, with minimal fuss and wouldn't impact on my insurance comapny.…
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Unpaid insurance settlement — should I pursue court action or the Ombudsman
Background (home-insurance claim) * Escape-of-water claim covering a new kitchen and bathroom. * Insurer accepted liability; I supplied quotes and they offered a “full and final” cash settlement, which I accepted. * Despite repeated assurances (“payment in 3–5 working days”), no money has ever arrived. * Instead, the…
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Pet insurance refund
I received a letter out of the blue from my former pet insurer (I cancelled the policy for a cheaper one in April) last week. They said they owed me a refund: Due to a technical error, we made a mistake when we updated the address where your pet lives, and you were charged more than you should have been. We’re very sorry…
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Sofa cleaned by professional - it's gone pink!
Hi, I've had building work done recently due to subsidence. Insurance covered everything and also the cleaning of the carpets. However, the sofa also needed cleaning but they didn't cover this as we had moved and covered it ourselves, plus cleaning not necessarily due to dust from building work. So basically I called on…
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Wall cracks and home insurance.
Hi all.I am confused about home insurance and cracks on walls (internal and external).When I used a comparison site to compare home insurance quotes, the usual popular home insurance companies appeared in the numerous results at the normal prices, however, if I choose yes for the question asking if there are any cracks, it…
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Vehicle recovery company wrote my car off through negligence
Hi all, I lost my car key and called my insurance company to find out what to do. They engaged a recovery company to take the car to the local main dealer for a new key. Unfortunately, the recovery company were negligent and did not load the car properly. As a result they have completely destroyed the gearbox and the car…
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Haggle with RAC, AA & more
Hi folks, We've just written a new guide - Haggle with RAC, AA & more - please take a look and we would love to hear your feedback and successes. Thanks, MSE Rebecca
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Health Insurance company wrongfully declined Cancer care
Unfortunately my partner was diagnosed with Breast Cancer. I've had private health care for many years and she was added last year. When we got the diagnoses the Health Insurance company declined it as they said it was preexisting, this was wrong and I have successfully challenged it, they have apologised but this it has…
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Life insurance on another's life
Decades ago, my father took out a life insurance policy on my mother (for a few hundred pounds). The policy was to pay him in the event that she died (to help look after any children). Years later, it became a paid up policy meaning there are no more premiums to pay. He has died now and she was the beneficiary of his…
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Home insurance comparison sites.
Every year it is a nightmare getting a new quote for our
home insurance. Comparison sites including the MSE one do not find home insurance
that is suitable for a lot of people. The majority of quotes I get come up with
1 mil for the buildings and 100 thousand for the contents which is about right
for me but when you check…
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Accredited Insurance (Europe) Policy Expert Trinnity claims
I had a straight forward claim for storm damage early this year there refused to attend property saying there surveyors are home working based refused claim despite a full evidence pack and third party review there underwriters have a 77% rejection rate from there Malta Address not mentioned in policy also they avoid FCA…
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Using comparison sites to find car insurance for new car?
I am considering buying a new car and I am going to use comparison sites to check what the insurance cost will be. Will it cause any future problems if I compare half a dozen different cars on different comparison sites?
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Changing Annual Travel Insurance
We've had an annual platinum policy policy with Admiral for a few years now. In April, my wife was referred to a cardiologist by our GP following a routine blood pressure check as part of an appointment for something else, and she received loads of tests and scans. The good news is that the cardiologist found she had very…
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Serious illness Policy
Hi I have life insurance and serious illness cover with vitality. I took this policy out in 2019 have paid since then. Recently developed a life long serious illness. Checked their online checker which showed how much I would be entitled to however when ive called them they have said my condition (which is quite rare)…
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Cannot get insurance on my new build house
Hi Everyone, It's my first post, and I need some advice. I moved from a private rental property into a new build government-backed rent-to-buy scheme property. We had the usual hassles of our address not being registered with Royal Mail. This was sorted about six weeks ago. I still find many websites don't recognise our…
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No claims bonus mistake
Soooo… i bought a new car a few weeks ago and was looking for insurance and I finally found one for the 28th of June because that’s when I thought the insurance for my last car was up, because that’s when I paid for my insurance last year. So I put down I had two years no claims on the 28th and my new insurance company…
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Retiring from the Appointment of Trustee of a Discretionary Trust
I would like to retire from an appointment of a Discretionary Trust before the Deed of Trust has been created. I would like to know how to do this. At the moment there are two trustees that have been appointed who are uncle and niece. The niece wishes to go against the Letter of Wishes but not all of it. There is a clause…
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Flexicover travel insurance
Has anyone used Flexicover travel insurance as cheapest on comparison sites but not heard of them before or the underwriter Collins on insurance.
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Information only claims car insurance
When looking for car insurance quotes one has to divulge any claims made. Does this include information only claims? The information has been logged, they are called information only claims (with Direct Line they are anyway) and therefore I guess a "claim", however you haven't "claimed" anything at all. No repairs, no…
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Excess dispute
Hi there I was involved in an accident at the beginning of May where I was at fault. We have a £625 excess on our policy. We looked around at getting the work completed and not going through insurance and in that time the car was assessed by the nominated garage. Our insurers, Dial Direct, stated in an email that no excess…