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Financial ombudsman - next step to the Ombudsman
I had reluctantly accepted my insurance company settlement amount, as it was not matching the full amount of the quote for the rework. Over 18 months ago, the FO had accepted the case but not much movement. and now they are in a hurry to close the case, the new investigator had made their decisions without seeing either…
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Massively out of pocket after no fault claim
A couple of months ago, our beloved 2015 ford focus diesel estate had a head gasket failure. Our options were to spend 8k+ on a newer car (we have around 10k nest-egg but I'm worried about job security so prefer to keep that), or to get it fixed. Garage recommended a replacement engine, so we spent 2500 and put in as low a…
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Legal Line Cover
Does anyone know how the above works? Specifically - is it associated with the person or the address? I had a question about my rental property but they said the line only covered me at my property. That doesn't make sense because I don't work at home but if I had a workplace issue, I would be covered. I do have this line…
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CONTENTS INSURANCE FOR A SECOND HOME
I have bought a very small flat which would be classed as a second home and am currently trying to arrange contents insurance for it. The first broker I've gone to is looking at a policy which doesn't pay out at all for the first 180 days. I can understand the reasoning behind this but I've never heard of such a long…
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Travel insurance dilemma
I have a travel policy in place for an upcoming trip. Two weeks ago I fell, resulting in a few stitches and a rib fracture. I’ve been discharged by the hospital as my recovery is going well, with no follow up appointments booked. Do I need to inform the insurance company of this accident or as I’ve been discharged is this…
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Dental insurance
I am looking to save money on a dental procedure and was wondering what my best option is. My dentist has diagnosed an infected root and says I can either get a free NHS extraction or pay privately, about £700-800, she quoted, for a complicated root canal that the NHS, in theory, should treat but will not [she says]. I…
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Life insurance and inheritance
Hi, My partner and I jointly hold a mortgage and have a separate joint life insurance policy with each other as the policy benefactor. We have 2 children each from previous marriages. If one of us dies, the life insurance amount is to cover paying off the remainder of the mortgage, and to allow the other to "buy out" the…
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No blame accident: £800 premium increase.
In June I was driving down the road next to my children's school when I heard a clunk, a scrape, and saw the windscreen mirror thud onto the winscreen before skidding down the road. It came out of nowhere. I looked behind me and a child had opened the passenger door of their parent's parked car onto my mine. I'd already…
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Admiral Direct vs Auxillis? Which route to take
Hi all, My car was rear-ended a few days ago (bumper/boot damaged). I asked my insurer if they’ll check for hidden mechanical issues (suspension, sensors, etc.) — they said yes, but ABL1Touch (the repairer they use) told me they only do bodywork. Options I’ve been given: * Admiral (via ABL1Touch): Lifetime repair…
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Guide discussion: Bicycle insurance
Bicycle insurance guide. Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.
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Breakdown cover when you have business insurance on your car
I have been told by the RAC that because I have business insurance on my car (I work for the nhs and sometimes visit people’s homes with colleagues) that I cannot have standard personal or vehicle cover, it has to be “business” cover. They said that If I had the personal cover and traveled in someone else’s car who had…
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Can MIB Tell Me Everything?
Hi All, I want to double check my insurance history, can a MIB request tell me everything? I want to check my claims history, motoring convictions and if any policies were ever cancelled. I think everything is fine but I want to double check.
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Car insurance cancellation pro-rota fee
Hello, I'm having a problem with my previous car insurance company quotemehappy (aviva), regarding cancellation fee. My policy renewed in January, then in March changed the car all fine no problems. Last month I made the Decision to buy a VW transporter shuttle, this would now be my main vehicle so I wanted my no claims…
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Travel insurance question - Can I Still Claim Travel Insurance for a Trip We Can’t T
Hi everyone, I’m hoping someone can offer some advice. I booked a UK break back in February for travel in May 2025. At the time, I didn’t take out the insurance offered by the provider. Just before the trip, my son was unexpectedly admitted to intensive care and we couldn’t travel. I contacted the provider and they were…
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Insurance excess court hearing
Long story short, someone hit me at a roundabout last yr, went through insurances and they admitted liability via their insurance company. My car went off to get fixed and I had to pay out my excess and claim it back. My insurance company solicitors are shocking, ive had to chase them over things and they set my claim up…
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car insurance renewal
Hi everyone, I was under the impression that car insurance renewals have been coming down recently, but my experience seems the opposite. * My renewal quote from my current provider has come in at just under £605 (I usually pay monthly). * I checked with another provider and their quote came in at £960 for the same…
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One Call Insurance Dubious Communications
I recently switched to One Call via Compare the Market, probably forgetting the old adage that if something seems too good to be true…. Today I received an email from them telling me they had found an error in details, that correcting it has increased my premium, and they are also charging £42 for the admin. They don’t…
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Nationwide Flexplus Insurances
I recently had the invite letter from Aviva to renew my Nationwide Flexplus additional travel insurance policy upgrade, the quote was for around £110 more than last year, making the cost of running the FP account around £550 for the next 12 months. My reason for maintaining the FP account has always been for the worldwide…
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Car insurance legal owner on HP finance
So I’m looking to buy a car on finance. I’m trying to pre set my insurance to change over. I understand I’m the registered keeper and not legal owner. The question is what do I put for legal owner on my insurance, my own insurance/comparison sites don’t have an option for “finance company”.the options are always proposer…
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Obtaining car insurance quotes after an accident
Looking for some advice please. Unfortunately had an accident earlier this month (a truck attempted to squeeze past my stationary vehicle and failed :| ), and it happened just before I had to renew. The renewal invite from the current insurer (who I was planning to switch from before the accident) has just jumped…
