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RAC Car Insurance Legal protection
Hi Partner hit by a speeding motorbike that was stolen and the rider legged it in another car. Airbags the lot... Loads of witnesses, police said not her fault. However they havent released her car yet. She has Legal cover she paid extra for on her policy. Anyone know if she can hire a car while hers is off the road due to…
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Car insurance - can't fix car and won't write it off.
I'm asking for my sister. About 4 months ago she had a slight collision which resulted in her car needing to go to the garage. The garage repaired the bodywork and said the car was good to go but then realised there's an issue with the cruise control sensor in the windscreen - this is an electric car by the way and it self…
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Neighbours house subsiding. How should we approach potentially claiming for subsidence?
We live in a 1950's semi. We are the homeowners. We purchased in 2013. A RICS homeowners report (survey) was issued at this time, clearly stating no signs of subsidence. Our house is number 23. We recently discovered the property adjoined via the party wall, house 21 is being investigated for subsidence. After doing some…
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House Insurance (Buildings) - dependent relative
Hi I need advice please with house insurance as I am being messed about by my broker. I have a dependent relative mortgage and my relative lives in my property paying no rent. I live elsewhere. I have property owners buildings insurance. My broker has queried if I am under insured as they are reviewing all renewals as it…
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Title Indemnity Insurance
I'm about to exchange on a freehold and we are missing some drawings in transfer dated 1980 when property was converted from leasehold to freehold. Original lease dated 1967 is not available. The current title plan is clear and marked as freehold. My Solicitor asked for a. indemnity to meet lender requirement. Does this…
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Frontier Insurance
Searching for new home insurance as renewal due next week and LV (abc) still haven’t had the decency to send me my renewal price due to a backlog and a company called Frontier have come up but I’ve not heard of them before so thought I’d see if anyone on here had and if they were ok?
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Replacement car insurance wows
Hello to the hive. My car is covered by Tesco and was recently written off by a drink driver, his insurance paid out no bother. My insurance stated I have to carry on paying my premium as it was paid monthly or pay it off in full. They said when I find a new car it will be easy to add onto my current policy so I left it as…
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RIP Off Insurance Companies
Two weeks after purchasing a new car, I was hit by another car whilst I was stationary on a public car park, which caused minimal damage. Due to it being a new car, I was advised by the gargae (Seat) that it could all be sorted via a claims management company, with minimal fuss and wouldn't impact on my insurance comapny.…
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Unpaid insurance settlement — should I pursue court action or the Ombudsman
Background (home-insurance claim) * Escape-of-water claim covering a new kitchen and bathroom. * Insurer accepted liability; I supplied quotes and they offered a “full and final” cash settlement, which I accepted. * Despite repeated assurances (“payment in 3–5 working days”), no money has ever arrived. * Instead, the…
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Pet insurance refund
I received a letter out of the blue from my former pet insurer (I cancelled the policy for a cheaper one in April) last week. They said they owed me a refund: Due to a technical error, we made a mistake when we updated the address where your pet lives, and you were charged more than you should have been. We’re very sorry…
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Sofa cleaned by professional - it's gone pink!
Hi, I've had building work done recently due to subsidence. Insurance covered everything and also the cleaning of the carpets. However, the sofa also needed cleaning but they didn't cover this as we had moved and covered it ourselves, plus cleaning not necessarily due to dust from building work. So basically I called on…
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Vehicle recovery company wrote my car off through negligence
Hi all, I lost my car key and called my insurance company to find out what to do. They engaged a recovery company to take the car to the local main dealer for a new key. Unfortunately, the recovery company were negligent and did not load the car properly. As a result they have completely destroyed the gearbox and the car…
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Haggle with RAC, AA & more
Hi folks, We've just written a new guide - Haggle with RAC, AA & more - please take a look and we would love to hear your feedback and successes. Thanks, MSE Rebecca
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Health Insurance company wrongfully declined Cancer care
Unfortunately my partner was diagnosed with Breast Cancer. I've had private health care for many years and she was added last year. When we got the diagnoses the Health Insurance company declined it as they said it was preexisting, this was wrong and I have successfully challenged it, they have apologised but this it has…
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Life insurance on another's life
Decades ago, my father took out a life insurance policy on my mother (for a few hundred pounds). The policy was to pay him in the event that she died (to help look after any children). Years later, it became a paid up policy meaning there are no more premiums to pay. He has died now and she was the beneficiary of his…
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Home insurance comparison sites.
Every year it is a nightmare getting a new quote for our
home insurance. Comparison sites including the MSE one do not find home insurance
that is suitable for a lot of people. The majority of quotes I get come up with
1 mil for the buildings and 100 thousand for the contents which is about right
for me but when you check…
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Accredited Insurance (Europe) Policy Expert Trinnity claims
I had a straight forward claim for storm damage early this year there refused to attend property saying there surveyors are home working based refused claim despite a full evidence pack and third party review there underwriters have a 77% rejection rate from there Malta Address not mentioned in policy also they avoid FCA…
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Using comparison sites to find car insurance for new car?
I am considering buying a new car and I am going to use comparison sites to check what the insurance cost will be. Will it cause any future problems if I compare half a dozen different cars on different comparison sites?
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Changing Annual Travel Insurance
We've had an annual platinum policy policy with Admiral for a few years now. In April, my wife was referred to a cardiologist by our GP following a routine blood pressure check as part of an appointment for something else, and she received loads of tests and scans. The good news is that the cardiologist found she had very…
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Serious illness Policy
Hi I have life insurance and serious illness cover with vitality. I took this policy out in 2019 have paid since then. Recently developed a life long serious illness. Checked their online checker which showed how much I would be entitled to however when ive called them they have said my condition (which is quite rare)…
