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Admiral penalty of £600 for claim added to Confused.com quote in error
My daughter got a £600+ amount taken herof her bank account on Saturday from Admiral, her car insurer. On talking to customer service in India at the weekend, they said an additional undeclared insurance claim had been flagged and that was the reason for the penalty charge. She'd had nothing in writing about this, just the…
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Subsidence -positive experiences please
Hi Forumites. Our house has just been diagnosed as having subsidence. We’ve made an insurance claim and a surveyor came today & agreed it definitely needs intervention, although the house isn’t in danger of collapsing! He’s ordering soil, tree, foundation and drain reports, then we’ll have to see where we go from there. i…
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Travel insurance quote
Recently had travel insurance for my wife and myself with Avanti.We are both in our seventies with medical issues,ie,hypertension,athritus.The policy was about 3 months old when I phoned to inform insurer about new medical condition,ie pacemaker.I was told it would cost another £200 on top of existing policy cost of £350…
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Claiming with third party insurer
I recently got rear-ended by another car when stationary. Thankfully no-one was injured in either car. It was reported to the police who helped us get the cars out of the road. My car only has cosmetic damage but the other car is probably a write-off. After calling my insurers to start the claim process, the other driver's…
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Work Absence / Redundancy Insurance
Hi, I a single, living on my own and have no mortgage and bills. I work full time and don't get sick pay. Is there an insurance I should get to cover if I'm off sick or made redundant? Thanks
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Claiming on home insurance for a damaged ring
Hi, I've been fortunate enough to never have to make a home insurance claim so have no idea how it works. Any thoughts would be great. I have an opal and diamond ring (one large opal and many small diamonds in the surround) that is just over 3 years old. It has been worn occasionally. The opal has changed shape in the…
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Can't Get Contents Insurance - Living in Home of Family Member Rent Free
I own a house outright that I used to share with my adult daughter, & building & contents cover was always in my name. I moved out some months ago & informed the insurance company of my new address - no issues (except an admin charge) I tried to renew today, but I can only have the buildings insurance in my name, not the…
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Insurance claim escape of water
Hi 2nd post today. Will be glad to see the end of this year!! Washing machine packed up. John Lewis came to install new one. When they pulled the old one out the floor under was soaking. We have had a leak from our stop !!!!!! which had obviously been going on for a long time. Covered by insurance. Plumber and assessor…
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Changing Car
I'm awaiting delivery of a new motor but the insurance on my current car will expire probably a week or two before the new one arrives. Would it make a difference who I insure it with to just change it after a few weeks or is there an alternative way of doing it. Thanks
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Home Insurance - cancelled policy / number of bedrooms
Hello Does anyone have any insight, or know an expert I can talk to about about this situation: We have just lodged a home insurance claim to repair bathroom after a burst pipe. Insurers are reviewing the claim but have cancelled the policy (in 21 days) as they say we have given incorrect info on number of bedrooms. We…
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Cannot proceed with car insurance quotes after removing named driver (claim)
Last March I had my then 90 year old father as a named driver on my policy. When he opened the car door in a car park, he dinged the door of another car. Because I couldn't see the damage I declared it to the insurer as 'for information only.' The other driver didn't pursue a claim or even want any payment as the damage…
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Household insurance company buy out problems
Hell all, My household insurance company was bought out by another in July 2025. My policy was transferred to the purchasing company. That policy expired on 17.02.25 and a policy with the new company has taken over from that date forward. 5 days before the old policy expired I had to make a claim. Apart from the…
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Car Insurance - Fixed 3 year Price -a good Deal?
I'm just in the process of renewing my car Insurance & have been given the option to fix the price for 3 years. It's a pay monthly & you can cancel at any time. I have negotiated a further reduced price than my original quote. Just wondering if this is a new idea and if there are any pitfalls that I haven't discovered?…
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House insurance claims and mental health
Due to the need to make a claim approx 2 years ago I find myself not quite able to believe how vulnerable people can be treated by large insurance companies. I support someone who must avoid stress but the pressure from the way their claim is being dealt with is causing great distress and no one appears to take any notice.…
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Cover for garden contents over standard £2000 total limit
We're trying to get cover for garden & shed contents that total over £2000 added together. Our insurance company & many others we tried, offer a standard £2000-ish total capped amount for everything in the garden & shed. Unable to find a stand alone policy, or anyone that offers an increase on the £2K. Tried one of the…
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MSE News: Car Insurers to pay £200m in compensation after short-changing 270,000 motorists
The FCA’s found some insurers underpaid claims on written-off or stolen cars. Around 270,000 drivers will share £200m – with nearly 150,000 already paid. If you’re due money, your insurer will contact you. You don’t need to do anything – just watch out for scams. Read the full story: Car written off or stolen? Insurers to…
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Travel insurance when about to move home from abroad
Hello! I am in an unusual situation and can't find any guidance on this. I'm a UK citizen, have been living abroad for the last year and will be permanently retuning to the UK shortly. Once I arrive back, I plan to go travelling. The question is where do I buy travel insurance? I want to book things for my trip now (whilst…
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Car insurance advice please
Hi. I have a 2014 Nissan Note, insured with Tesco. On January 31st I was driving out of Sainsbury's car park when a van reversed out of a parking space and went straight into my passenger door. He admitted liability and there was a witness. Yesterday, I took my car to Tesco's approved repairer where they are going to fit a…
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Unoccupied house insurance awaiting probate
My father died just before Christmas. The house insurance company said they would only continue cover for 60 days. Now I'm struggling to find a company that will cover the house unoccupied for what could be many months. Is anyone able to recommend a company? I'm just wanting buildings insurance, not contents.
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Car Insurance write off 2 claims Long Story
Hi guys This is a long story and I will try and make it short, it has been giving me a lot of headache and I hope someone here has some experience that can give me any pointers or advise best course of action. I basically had a minor car accident back in November 2025, not a fault of my own but the other driver is not…
