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Return trip must be booked before leaving
I have an Aviva policy through Nationwide flexplus account and it says: • All persons insured under this policy must have their main home address in the UK, be living in the UK for more than 6 months a year, and be registered with a doctor in the UK. • Cover is for the account holder and their partner living at the same…
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Nova Direct Breakdown cover ripp off
really poor customer service, cheap policy but a rip-off. Waiting time up to 4 hrs, when complained they charged me £100 and sent it straight to debt collectors. Really nasty company. AVOID unless you don't mind being ripped off. Their policy's wording is confusing. If you are in an emergency forget it, pay a bit more, and…
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HomeServe - Watch out for dramatic price increases on auto-renewal
Utterly furious with HomeServe. My elderly father (84 yrs) took out Plumbing and Electrical cover in 2015 for £51. As a Power of Attorney going through his financial affairs with him I was flabbergasted to discover that HomeServe have taken, via auto-renewal, around £2000 from his account in the last 5 years. Policies like…
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Flooding & insurance claim
Hi, After a little advice. Our home flooded all on ground floor. We have very good insurance. They were great at responding to the claim. Came out a day later to evaluate and began drying process first. Upon this they inspected contents briefly to see what would need doing. The water came in above sockets on wall (around…
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Tesco car inurance
Please can you help? I requested a quote for car insurance from Tesco and they came back saying they could not offer me insurance. I am 63 and the request is for electric Vauxhall combo car. I have full no claims history. I have been a customer of Tesco bank for a number of years and also have home insurance with them. I…
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Motor Insurance and Fence
If I have a motor claim caused by an accident when I was unable to see oncoming traffic due to size of neighbours fence should I report to insurance company. I did report size of fence previously to council but they never took any action. According to planning it is over the size allowed for fences by highway.
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House insurance - previous owner made a claim but unrelated to the house
I am just about to move into a new house (already exchanged) and am just arranging home insurance. I was informed by 1 insurer that there was a flood claim at the property by the previous owner. This would obviously increase premium minimun and mean that some insurers will not cover. I have evidence (e-mails) from the…
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Contents Insurance cover for a large CD, DVD and Blu Ray collection.
I have a very large
music collection, built up over more than 40 years, of about 3,000
CDs and about 900 DVDs and Blu Rays. It is difficult to value it.
Many would be impossible to replace. Many were bought second hand in
specialist shops and on eBay etc. If I place a nominal value of £10
per disc, that totals £39,000.…
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Group Life Assurance Claim & Medical Records Request
Hi All, I suppose I'm asking this out of curiosity. My wife sadly passed away in February, from cancer that was initially diagnosed in 2019. A claim has been made via her employer on their Group Life Assurance (death benefits). It was approved by the trustees in March, then sent to the insurer for payment. Apparently there…
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Lemonade buildings and contents insurance - beware if you live with grownup children
Hello. Just to let you know that if you live with grown up children, or any children that will turn 18 during the lifetime of your buildings / contents insurance you will have to add them separately for a fee. Also, you can only add two other adults. I live with my husband and 2 sons who are both at uni. When I tried to…
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Refused house insurance
recently was left a house, me and my friend have just moved in, when applying for home insurance I was refused as I put my friend down as a lodger and she is currently in IVA, has anyone had anything similar? I don’t know who else to look at. I just thought because it was my house etc it wouldn’t affect it. I’m UK based,…
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Hastings Direct - unable to cancel auto-renewal
Morning all, I have just taken new car insurance with By Miles (thanks MSE for the £55 worth of free miles!). Hastings Direct auto-quoted me £686 (this year gone cost me £580), By Miles price is £236.11 upfront with 3.4p/mile (est 6400 miles) = £398.71 so some saving! My insurance is due for renewal on 17th July so I tried…
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Unauthorised payments being taken by Ping
If anyone has had insurance through Ping, especially Caravan insurance, check your emails and bank/credit card accounts. they recently sent me a renewal offer, for a policy to start 2 months after the original renewal date, of course I was not going to take them up on that as had obtained alternative insurance. Today I…
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Unauthorised payments being taken by Ping Insurance
If anyone has had insurance through Ping, especially Caravan insurance, check your emails and bank/credit card accounts. they recently sent me a renewal offer, for a policy to start 2 months after the original renewal date, of course I was not going to take them up on that as had obtained alternative insurance. Today I…
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1st Central car insurance auto renewal, despite not authorising this
I'm aware of the long post/rant from a fellow sufferer re this firm's questionable means of forcing customers to renew with them. It goes like this, you sign up for an annual policy, after an uneventful year you are advised of "your auto renewal is coming up in 16 days, you do not need to do anything, we will deal with it"…
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How on earth do Home Insurance Prices rise like this?!
Between 2012 and last year I hadn't paid more than £300 for Home & Contents Insurance. Cheapest I could fnd last year was an annual payment of £346 through the Co-Op. Just receivied my renewal and for the year I have been quoted £1,986.06. {Expletive placed here} Reasons given the usual underwiters have changed things…
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Motability insurance nightmare
Long story, really sorry!!! I was involved in a RTA in a vehicle leased from Motability. The driver was not at fault and the other driver admitted fault from the start. I was sitting in the back seat and the impact was at the back and I suffered quite severe whiplash. At the request of the insurers I was sent to a local gp…
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Critical illness cover - claiming
I was diagnosed with Stage 1 invasive cervical cancer late last year, I had a hysterectomy and lymph node removal (thankfully it hadn’t spread to lymph nodes) . I have a Critical Illness legal and general group policy through my employer so was thinking of making a claim. Keen to see if anyone else has been in a similar…
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Home emergency cover for water leak
Edit: all good - I can't delete this thread though!
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Renovation Nightmare: Missed Drainage Pipe in Survey, now Flooding – Who’s Liable?
This post is a bit long. There’s a short summary up front for the TL;DR crowd. The longer, detailed read is below, my questions at the end. Thanks. Short Summary We had an extension built. The project manager instructed a drainage survey
before concrete was poured, but one of the main soil pipes—serving bathrooms
and…
