NFU CAR INSURANCE

ZZaffy

I applied online for a quote. It took ages to fill in, as do all insurance quotes online do.

Finally got to the end and clicked submit and nothing happened.

It asked 'do I want a call back?'

I rang them and posed my problem that the submit is not working,

The rep said, NFU don't don't give the quote price on line, you have to ring them.

Whilst I was waiting for the rep to answer, I had to listen to how to be honest and truthful or whatever with answers when applying for quote.

I would like to say to NFU, how about you be honest and truthful or whatever to potential clients when they are applying for a quote. How about something like 'don't bother to fill in the online form coz the submit button is there purely for decoration.'

Jaybee_16

Looked at the NFU site and it appears quite clear the insurance cannot be completed online.

Start a quote online and we'll call you back as soon as we can.

You won’t find us on price comparison sites, so speak directly to our UK-based associates at Mutual Direct.

To help us provide you with a quote as quickly as we can, we ask that you have all the information that we will need ready. Find out what we'll ask you for on 'getting a car insurance quote'.

Call us for a quote now:

0808 296 3839

• Monday-Friday: 8am-8pm
• Saturday: 9am-12.30pm
• Sunday: Closed

Start a quote online and we'll call you back as soon as we can.

If you start a quote outside of opening hours (Mon-Fri: 8am-8pm, Sat: 9am-12.30pm), we'll contact you when we open.

Start a quote

ZZaffy

https://forums.moneysavingexpert.com/discussion/comment/82046484#Comment_82046484

It says

I clicked the page that you sent and it says "we prefer to speak to you." To me that sounds like a choice and their preference but not compulsory.

I also Googled NFU website again, and on its opening page, it doesn't mention it.

sheramber

https://forums.moneysavingexpert.com/discussion/comment/82047246#Comment_82047246

But it does mention it when you open the online quote page.

ZZaffy

https://forums.moneysavingexpert.com/discussion/comment/82047361#Comment_82047361

thanks, Sheramber, it's a puzzle, I will check again