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Car insurance company incorrectly wrote off my car and caused me a loss. Who do I sue?
Last August a deer decided to headbutt my passenger headlight causing damage. I made a claim to my insurers. Initially they informed me that the computer says it is a write off as the computer said it was uneconomic to fix it. It is a fairly old car with a lot of miles on it. However, they also appointed a loss adjuster…
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Home emergency cover
Morning all, we had a power cut over the weekend (RCB2, so no upstairs lights, downstairs sockets, or boiler). Emergency call out came and put the boiler and lights onto RCB 1, leaving us with no downstairs sockets. They then sent a quote back to the insurance company to fully invest the sockets downstairs. Insurance…
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Entire contents of house lost through fire in storage unit
Looking for
advice After the purchase
of the house we were moving to in Suffolk fell through, we decided to continue
with the sale of our house and put the majority of our belongings in storage
whilst we lived at a friend’s house in the area. We chose a
reputable Suffolk company to move our items into storage and then…
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Car insurance for a business that carries passengers and goods
Good morning, MSE community. I am a self employed Tour Manager that provides a service of driving passengers (the Band) and goods (their equipment) to and from gigs and hotels. I have recently been advised that I need "Hire and Reward including Passenger Carriage" or "PCV insurance (Passenger Carrying Vehicle)" insurance…
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Buildings insurance for leasehold flat
I live in a house converted to 2 flats. The freeholder owns the ground floor flat and organises the buildings insurance. However, I have just been told that the renewal cost is £421 which is more than my friend's 4 bed detached house! Has anyone else had this issue? Is there anything I can do? I phoned the insurer and…
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Benefit of Accidental damage on Buildings Insurance
I am coming up to my Building and Contents Insurance renewal. We were with More Than which has now moved to Admiral. I am working around the comparisons sites at present. Basic reason I have insurance is for the worse case and we need to rebuild. I don’t take accidental cover as I have felt for what we cover the excess…
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esure home insurance - exclusion, exclusion, exclusion
I agree that their cover looks competitive. Unfortunately I only read the reviews on their prices and didn't read reviews on how they handled claims. I took out home insurance with esure including accidental damage, 24-hour emergency cover, and all the usual protections — expecting to be covered for common household…
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House and Contents Insurance - inc. 110 days unoccupied
Planing a special long holiday this year. I need to renew my Home insurance next month anyway so I'm looking for a policy which will keep me covered while I am away for this period. i am struggling to find anything at a reasonable price. Normal premium is about £277 but it seems to be getting up to £1000 with less cover.…
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House Fire Insurance Claim - when should work start?
Hi folks. Looking for some experience or knowledge, please. :-) TLDR: Had a house fire seven weeks ago. Insurance accepted claim, likely to be out of home 6 - 12 months. Have had some emergency funds released, and funds to equip an unfurnished let, but still have lots of things to replace and no money. 1) When can we…
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Mulsanne Insurance/U Drive Car Insurance - Treating Customers Fairly?
Has anyone come across these companies? I recently had a very strange and disappointing experience where I was quoted an annual premium on the Meerkats (i think) and directed to the U Drive (assume they're a broker) call centre. The customer service guy (very friendly) ran back through the quote (where he agreed there were…
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Insurance for vehicle where you are not the owner
Hello, My wife owns a vehicle as her parents were unable to buy one due to credit history etc however the vehicle resides at her parents property and they use it. When taking out the insurance, we have only ever taken a policy in her parents name however I fear we have been doing this wrong and that she should be listed as…
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Tesco legal protection
I have legal protection with Tesco ( who are not interested ) and i was crashed into by a company called DSSL Group and then they assaulted myself and my children and the company they have given for legal protection are not doing their job, i have given them the information over and over i have sent endless emails and now…
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Total loss on lease car
We had a garage fire two weeks ago caused by a faulty fridge. My car was parked in front of the garage and also caught fire, despite the best efforts of the fire service (heroes, by the way). It is unsurprisingly a total loss. I have had the WDV (write down value) from the lease company (9k) and have sent it to the…
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Car Insurance after an at fault accident
Just wondering if anyone knowledgeable may know. I was in an at fault accident, I ran into the back of a car. Reported the incident and have accepted fault. I've decided to claim on my insurance for repairs to my car. Initially I thought it was just paint scratches and a new hub cap but it's also dented as I swerved into a…
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Credit agreement withdrawal for insurance premium
Hi there, I've recently taken out home+contents insurance through Uinsure, and opted to pay monthly for this. I was advised payment would be taken through Close Brothers but naively didn't realise that I would be taking out full blown credit/finance like this. Anyway the long and short is, I want to now withdraw from my…
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Continue car insurance or new policy?
I am buying a new car to replace my old car. I phoned my current insurer and they want to increase my premium and continue the insurance to March 2026 when my current policy ends. If I contact other insurers and using comparison sites the policy would run from when I take delivery of my new car (July 2025) until July 2026.…
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PmB phone claim
Hi folks, so I have been insured for years, only one claim about 6 years ago. Trouble is forgot to update details with new phone last year and I have cracked screen after a fall yesterday... Am I likely to be declined? Any experience appreciated Thanks
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Anyone tried Esure Flex Home Insurance?
Just applied for it via Quidco, it was £200 for full Home & Contents inc Accidental & Home Emergency Cover...so effectively £165 after my £34 cashback for the year. I dont bother with Legal Cover. Anyone had an issues? I rarely claim, although I do use Home Emergency regularly (boiler or pipe issues etc) What is the actual…
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Landlords Building Insurance
I'm renting a business premises in a building. I pay part of the building insurance once a year when I receive an invoice from the landlords. Last year, we got broken into due to the scaffolding (the intruder stood on the scaffolding and kicked the window to enter). We got a crime reference number from the Police, gave it…
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Davies Group - Bill Protector Policy - total con
We met the requirements for the Bill Protector policy including working for 16 or more hours a week but Davies Group are refusing to pay out and frustratingly every time we communicate they ask for something different. My husband went through treatment for cancer, and the expectation was that the policy would cover the few…
