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Second home insurance when you already have a second home
Sorry for the confusing title but I'm not quite sure how else to headline my question. My partner and I currently live in the Midlands. I also have a second home. Both have buildings and contents insurance. I have inherited my Mum's house which has now passed through probate and is being registered under joint ownership…
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Car Breakdown Recovery - Emergency Assist
Just wanted to hopefully enable others to avoid making the expensive mistake I made in using Emergency Assist as my vehicle breakdown/recovery service. I had the unfortunate incident of hitting a pot-hole last week, and when I called Emergency Assist to ask for recovery and to be taken to a local tyre replacement facility,…
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AXA travel insurance claim, 8 weeks on and still no response
I submitted a claim to AXA a few months ago, it's been 8 weeks since I sent them all the requested documentation (which they've confirmed) and been waiting for a decision ever since. I've emailed with no reply and I've called multiple times to be told 'it's awaiting review' 'it'll be 7-10 business days', 'any day now',…
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Travel insurance 30 day trip limit when group splits
Hi, my family has an annual travel insurance policy with 30 day single trip limit. We left the UK together in July for Europe. I travelled back for work for two weeks and will be rejoining them and the whole group will be returning to the UK together at the end of Aug. They will have spent over 30 days away, I will have…
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Insurance and building work
Just wondering how home insurance companies deal with minor renovation work. Our home insurance is with Nationwide (unwritten by Royal Sun Alliance) so specific experiences would be welcome. I’ve found lots of examples of similar queries, but mainly for larger work and not always with a conclusion! 2 bits of work are…
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Holiday insurance awaiting tests
Hi I would be grateful for some advice on whether I can cancel flights and get a refund. My husband recently suffered a TIA. He was sent for tests ECG, CT and MRI. Tests showed he has an irregular heartbeat and AF. He has been put on medication. Consultant has requested that he has a 24 hour monitor ECG and an…
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cancelling travel insurance
any ideas whether the travel insurance company we have a policy with for a short break to rome in January, refuse a refund. we have had to cancel due to personal reasons; and i have asked for a refund of the policy cost, seeing that the holiday has been cancelled, car parking cancelled and refunded and we havent claimed…
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British Gas Service Contract
Just had my renewal contract from BG and it was far too much. Went onto their chat to see if i could reduce the cover to help and when I said i was considering cancelling was immediately offered a £90 discount, so instead of £50 increase (no repairs during the year so it was a straight uplift) I am going to pay £40 less…
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Roof guarantee and setting house
Hi, I have just had A new roof put on my home and it comes with a 10 year insurance back to guarantee. Am I able to pass on my new roof guarantee if I sell?
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Annual travel policy expires before we travel
Hi All, I have an annual travel insurance policy which runs out in May 2026. I have booked a holiday for October 2026 I am asuming that i can rely on the existing policy for cancellation if needed until May 2026 and then will take out a new policy to cover from May 2026 until after the end of the October trip. If this is…
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Cooling off period on pet insurance renewal...
Hi all, Got the pet insurance renewal for my dog today, the price increase is absolutely obscene, so I intend to look elsewhere. Our post deliveries are diabolical, we get two weeks worth of post every other week (usually on Saturday afternoons when it's too late to sort anything!) and this letter is dated almost three…
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Ongoing battle with loss adjusters over subsidence claim
Hi, hope some of you might have experienced some of my issues with AXA’s loss adjusters. Advice very much appreciated. Here goes: over 3 years ago we put in a claim for internal and external cracking. We then had 18 months of monitoring through sensor points around the building. The results were interpreted as tree…
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Car insurance needed
I have managed to cancel the auto renewal on my car insurance, so am looking at insuring our latest purchase. I have had good quotes from the following - Go Skippy (never heard of them before), Churchill, Direct Line, Sheila's wheels and Tesco. Would anyone recommend any of these?
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Compare+ Home Insurance Tool for Room-Only Insurance
I'm looking for insurance for my child who has moved into assured short term tenancy. It is shared accommodation with two other separate adults, each with their own "sole tenancy" agreement. Each has a lockable room. I want to insure the contents of that locked room only. This is not student accommodation. According to the…
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Job Tile for car insurance
Hi My son is a "drivers mate / white goods installer" self employed sub contractor But we cannot find the option when trying to do car insurance quotes. Any advice please on what to put? Thanks
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House Fire Insurance Claim - when should work start?
Hi folks. Looking for some experience or knowledge, please. :-) TLDR: Had a house fire seven weeks ago. Insurance accepted claim, likely to be out of home 6 - 12 months. Have had some emergency funds released, and funds to equip an unfurnished let, but still have lots of things to replace and no money. 1) When can we…
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change house insurance renewal date to more convenient date
We moved in to our house just before Christmas 10 years ago, so every year it's the same. I want to shop around for home insurance, but i find there is always something else to do. Ideally i want the poilcy to renew in Jan when i have more time - any way i can do this? thanks
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Travel Insurance - airfare paid for by our daughter
Hi, our daughter and family live in California and just invited us to visit for 10 days in the New Year and they bought our airfares for us costing £1260. Wonderful news! However, when I went to arrange our travel insurance (costing, at best, £1025) I was told that our flights would not be covered since we did not pay for…
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Insurance for doing a parkrun (and a local 5k) in USA
Hello Everyone, Being someone very paranoid about insurance, I'd like to do parkrun with my daughter in the USA on our trip there in a few months. Upon reading my Travel Insurance policy (Direct Line) it appears that whilst running is ok as a sport, competing in an event or race is not included. Now, our 5k time is about…
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Water damage insurance claim advice please
Im looking for some advice about a water damage claim on Buildings and Contents insurance (I don't have accidental damage) During heavy rain, initially through gutter overflowing, and laterly a roof leak I have considerable damage to my house (ceiling collapse, 2sq metres, roof repairs, new carpets and redecoration…