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Critical illness claim
Hi all newbie here, I am looking for some advise if possible please, I have been diagnosed with severe and profound hearing loss. I have been put on the cochlear implant waiting list and was wondering if I should claim on my critical illness policy. The wording is a little vague and was hoping maybe someone has previous…
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Company refused/declined Home Insurance cover
I had been happy for several years with the home insurance cover I had with one company (Company A). However, in 2024 they didn't want to insure me any more because they had stopped covering homes with oil-fired central heating. So, I found another company (Company B) and have used them for the last two years, although the…
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Health Insurance Pay Monthly
I am considering getting health insurance as I've seen too many of my friends and family wait absolutely ages for healthcare on the NHS. I am in the middle of getting a Mortage. I have the mortgage offer, but the exchange and contracts etc are still ages away and I'm away the bank will do another check then. With car…
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Personal Injury Settlement - Timeline/Concern
I was in a crash in Jan, My solicitors have managed to agree a settlement with the 3rd party as of the 14th July. I was given an "interim" payment of £741 on the 17th July. They still owe £4,156. The letter said the rest would follow shortly. I have been trying to find online people talking about what sort of time frames…
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Ticker Car Insurance
I've been with Ticker for almost 3 years now. They have been my only insurer to date. I have moved house multiple times, and had no issue changing address, however this time they are telling me that to change my address via their 'in app chat' i have to pay a £15 fee, or by phone its £30. There is no other way to change my…
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Cheaper Car Insurance after accident recommand?
HI, I have 7 year no claims, had a accident in 2024 both fault. My cars golf 2011 1.4L. But I'm getting quotes of £900. Anyone recommand any providers? It would mean a lot. Thanks.
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Travel insurance - single trip vs annual policy
I've just been on a travel insurance comparison website and compared single trip vs annual. Using exactly the same data I was quoted £379 for a single trip and £109 for an annual multitrip. This doesn't make any sense to me. I declared depression/anxiety and high cholesterol on both quotes. The trip is 25 days in Thailand.…
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Tesco pet insurance renewal quote left my Mum in tears.
My (now late) Mum had pet insurance with Tesco. Her cat is 14 years old. The only claim she made was earlier in 2026 when the vet wanted to carry out a blood test. The cat is undergoing no continued treatment or check-ups. The premium for 2025-6 was £233. The renewal price quoted for 2026-7 saw a rise of 100% to £466. At…
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Home insurance increase after a claim
HI, We have an issue with a neighbour who has invasive bamboo in their garden which has spread into our garden. We have been chatting to them to try to find a resolution and they are making moves to get some quotes but things are progressing slowly. As this has been going on for a while, we're inclined to go through our…
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Home insurance
Recently my mum died and her house came to me my daughter lives in the house what type of building and contents insurance do i need
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Travel insurance paid out very low for cancelled flight/lost luggage
Hello We were a party of 4 via Easyjet and our flight was cancelled at the gate. I arranged alternative flights the next day but again we were delayed and out lugged lost. Didn't get luggage back until a week after the trip - I had to buy new clothes for everyone. Coverwise insurance that we were with only want to pay 400…
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Travel Insurance - undiagnosed condition
My annual travel insurance has ran out and I've been looking around but I'm finding it hard to get cover. I have several health conditions including Crohn's which is an autoimmune disorder. I always list everything. I've also been having other symptoms. The GP said it's probably Sjogrens which is another autoimmune…
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Advice needed – insurer, loss adjuster, and loss assessor confusion
I’m looking for some guidance on a home insurance claim that has become complicated. I originally appointed a loss assessor to help with the claim. I later made a formal complaint about how the claim was being handled. Around two weeks after submitting the complaint, a completely different company contacted me saying they…
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Zurich Retail Protection Stalling on Critical Illness / TPD Claim – Anyone Else Experienced This?
Hi everyone, I am looking for some insight or shared experiences from anyone who has battled Zurich Retail Protection over a Critical Illness / Severe Functional Impairment claim (filed on the 30th April 20206). My situation involves a severe, chronic cardiac condition resulting from a historical heart attack. The medical…
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Son going to US on athletic scholarship - study abroad insurance
My son will be going to the USA next month on a full athletics scholarship which means he will be getting full health and dental (after a small amount paid by us) In terms of "long term stay" and "study abroad" packages - is the only other insurance he requires the cover for medical repatriation and gadgets? Can anyone…
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breakdown and national recovery with missing locking wheel nut key
Hello. I am an aa customer with breakdown and national recovery cover. Could anyone help clarify whether aa is right to decline my policy? Today I had a flat tyre and called aa. A rescuer came and can't put replacement wheel as we can't find locking wheel nut key. He told me aa is going to arrange for recovery. About 1h…
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Halifax Home Insurance
Recently had a renewal notice from Halifax re Home Insurance. I wanted to discuss the renewal ,as I did the usual and got a large number of considerably cheaper quotes. I'm afraid Halifax have gone down the route of making it almost impossible to talk to a human. You can go through a process of Cancelling your policy and…
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Foreign-registered lorry hit my parked car—insurer treating it as a fault claim. What should I do?
My legally parked car was struck by a foreign-registered lorry. My wife confronted the driver at the scene, but he dismissed the damage as minor, refused to provide his name or insurance details, and then drove away. I have provided Hastings Direct with the lorry’s registration number and video footage showing the driver…
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Confused as to next Step??
No fault car accident October 2024….Hit from behind. I had a number of complications which were confirmed in a Medical Inspection shortly after the accident. Months later I got an email from my Insurance saying the guilty partys insurance were offering me £4000 for the damages. I rejected the offer explaining that I didnt…
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What is classed as accidental damage under home insurance?
I have contents insurance from LV which only includes limited accidental damage cover (for tv’s, laptops etc). I can add full accidental damage cover but I’m not sure if it’s worth it. It increases the premium significantly. I had always thought that accidental damage was things like spilling red wine on the carpet or…
