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One Call insurance - avoid!
Had a renewal through for One Call car insurance. Admittedly they sent it with three weeks on existing policy and we failed to act, however a little surprised to see they take the money 5 days before the renewal date. Found a better deal and tried to cancel the policy one day after start date. They wanted a £40 admin…
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Travel insurance cruise cover.
Just a moan really and to ask who I should write to. Please be kind. I was on a cruise really looking forward to Lisbon, somewhere I had always wanted to go. Unfortunately due to industrial action the stop at Lisbon the following day was cancelled and replaced with Vigo a day later. Letters were given to passengers to…
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Insurance for house with small woodland
Got a bit lost researching this so I’m hoping someone will be able to direct me. I’m buying a house (house is completely standard construction) with about a small patch of trees, two sides of the property line I’m not worried about however two sides face onto a public road (highways adopted) and there are overhanging…
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My van insurance renewal is down unexpectedly. What's going on?
My business van insurance has gone up every renewal over the years and I've always ditched & switched as a result, and always gone for anybody cheaper, even if only marginally, on a point of principle. (I'd expect my current insurer to at least make the effort to incentivise and/or reward me for being a loyal customer by…
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Allianz insurance subsidence nightmare
I am writing about Allianz’s failure to resolve my properties subsidence issue. Subsidence at the property was first identified in Autumn 2018. Since then, we have endured years of delays and poor communication from Allianz (our insurer) and Crawfords (the appointed loss adjuster). Council trees contributing to the…
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Damage caused by a heat wave
Hi, I’m in dispute with my home insurance company and would like some advice on if I’m being reasonable. We have a front door with a glass panel within. During a heatwave, the glass expanded and shattered. The door company say it’s not covered by guarantee and with that particular type of door the glass can’t be replaced,…
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Buildings insurance - property in trust
In 2013, Mum and Dad put their property into a family protection trust (50% in each person's trust). Dad passed away 8 years ago but his FPT continues. For the last couple of years, buildings insurance has been arranged through a brokers - most insurance firms wouldn't provide cover as the property was not owned by an…
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AutoAid Car Breakdown Discussion
Hi, This is a feedback thread on car breakdown provider: AutoAid Please share your experience with other MoneySavers. Click reply to take part: * Have you experienced problems? * Did you haggle and succeed? The feedback comes as part of the Cheap Breakdown Cover guide. Thank you, MSE Tony
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Insuring jewellery (wedding, engagement and forever friend rings)
Hi I am just renewing my contents insurance and am astounded (not in a good way) that I have to provide proof of ownership of my rings. One ring is my wedding ring and the amazing people at JJ Rudell in Wolverhampton have been able to find the original hand written receipt dating back to March 2003. It gives the name of my…
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Paid for house insurance twice by mistake
Hi, just looking for a bit of advice? It looks like I somehow managed to pay for house insurance twice last year. I have no idea how I managed to do it and I only noticed it now as I was renewing for some new house insurance for the next year. I have canceled both renewals for the two old house insurances and gone with a…
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Insurance renewal delay
My current car insurance is due for renewal in the next month so I looked online at comparison sites and obtained some quotes. This is the optimum time as suggested by MSE. To compare the prices I asked my current insurer what the renewal price would be and they said they couldn't provide this until 21 days before the…
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Do I need home emergency cover if I already have boiler cover?
Hi. Need to renew my home insurance, but I am unsure if I actually need this? I already have boiler, plumbing and electrics cover with Corgi.
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Branch of neighbour's tree has fallen onto my Garden shed
Another question for you bright minds before I approach my insurance company again. Overnight and due to a local storm here in NE London, a tree branch from my neighbours has fallen into my garden and is currently perched on top of my garden shed. Is it worth making a claim, approaching my neighbour or do it myself? After…
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Forced 50/50 liability car insurance claim.
Been with very reputable car insurance company for nearly 20 years Never claimed no points on licence no criminal driving convictions fines, nothing Got hit on a rounderbout i use several times a day... by a driver who only just passed his test few weeks prior, in his girlfriends car n lived 35 miles from my townhad no…
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Home Insurance Discussion
This discussion relates to the Cheap Home Insurance Article To discuss or ask a question about the article: click reply If you've reduced the amount of your home insurance with cashback please report your success to encourage others
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Leaseholder excess payment following roof leak that damaged my property
Hello everyone, I’m a leaseholder and recently experienced a significant roof leak that caused damage to my property. The issue appears to have originated from the building’s roof, which I understand is typically the responsibility of the freeholder or managing agent under most lease agreements. I’ve already documented the…
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Can you collect No Claims Discount on Home Insurance?
Does no claims discount work for home insurance like it works for car insurance? I have been with the same insurer but their prices crept up so I changed but my previous insurer said they don't provide evidence of no claims though I told my new insurer I had x years from my previous provider.
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Mis sold GAP insurance on pcp finance
My daughter in laws car was declared a write off after a tree fell on it during the storms a few weeks back. It was purchased with a pcp agreement and her insurance policy had something called a GAP clause added which should have paid off her deposit and covered the cost of the difference of the price of the car taking…
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credit hire car from insurance company
Good afternoon, I have a situation, following a car accident, which I don't know how to proceed with. So, following an accident with our family car, we have been contacted by insurance company to receive a hire car for the time our car is under work. As I understood from all communications way and back with insurance…
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CCJ and home insurance
Hello I realised that i had forgotten to put a CCJ on when updating insurance in 2024. The CCJ was back in 1995 and settled 2001. this resulted in increase in cost of insurance of around 75%. I accept that was my "error" but what annoys me more is that in the statement of insurance, shows CCJ, IVA & Bankuptcy together,…