-
British Gas fixed rate and April 1st reductions
I have the fixed rate deal as below; Fixed Tariff Feb27 v8 Running from 4th of March 2026 until 3rd March 2027. I chatted with a British Gas advisor today and they said this was not included in the 1st of April reductions. Is this correct? Was it just variable tariffs? Maybe I should not have fixed when I did. But with the…
-
Official MSE Free Solar Panel guide discussion
Hi all, We've written a new guide on Solar Panels to help if you're thinking of installing a solar panel system, and it'd be great to get MoneySavers' feedback. Please do share your experiences, any extra tips to help others and useful resources you've found along the way, as well as any points you'd add to the guide. Just…
-
Octopus cheaper rate for batteries for small business
Hello,ive just been told by octopus that they have withdrawn the flux rate for charging batteries off peak due to the energy costs at the moment.This beggars the question, why should i invest in batteries if at the first sign of trouble the supplier withdraws the things they encourage to save money and reduce pressure on…
-
Smart meter installation error (Am I due compensation?)
Hello, I had a smart meter installed on Thursday, my time slot was between 8am and 12pm. The engineer phoned to say he would be later than 12 so i had to book the rest of the afternoon off work. He turned up at 12:05pm and spent 45 mins fitting the meter. Secondly towards the end of the installation he stated they would…
-
Why are Octopus increasing their standing charge by almost 10%?
Just received a big email from Octopus about how electricity Energy prices will be dropping in April following Octopus championing against some govt levies etc and how much I'm going to be saving on my electricity bill, overall £98.89 a year on an electricity bill of £1777 - so -5.5%…but at the same time they are…
-
Best efficiency from Solar PVs and batteries.
We inherited a PV array, Solis Inverter and storage battery set up when we moved in. Got onto the Solis app a couple of weeks ago and trying to understand the readouts. Typical day below: Any help with interpreting welcome. Esp as to why my batteries only charging up to 17/18% before discharging and what settings would…
-
EV, Solar panels and finding the best tariff
we recently bought our first EV and expect to do about 7500 miles per year mainly charging at home. We both wfh so the car spends most of its time in the drive or doing local runs apart from the odd trip to visit parents or collect kids at uni or go on holiday. It will cost a minimum of £1k to install a charging point. So…
-
British Gas underhanded practices?
As today is 1st April and as per Martin's advice , price cap reduces today, and I have by choice not upgraded to a smart meter yet, I duly went about taking my readings today to ensure i am charged the correct rates for the units I have used upto now, and from when the price reduces today. I was shocked to see that a meter…
-
Dead Gas Meter
In February when we had the cold snap we woke to find the gas boiler flashing with an error light. I tried to reset the boiler a couple of times but no joy so thinking the boiler was faulty I called the heating engineer but had to wait until the following day before they could fit us in. Once the engineer arrived there was…
-
gas & electric April 1st Price Reductions
The government decided that on 1st April gas and electric bills would be reduced so that on average a household would save £150pa. I understood this was to shift liability for green levies from individuals to central government. I assumed that these levies were included in the standing charges on our energy bills and that…
-
Should I fix now?
My current fixed tariff ends win Oct - so still a few months left on it. However, with everything going on in the world, should I switch to another, more expensive, fixed, that will safeguard me until April 2027 instead? Or should I hold and risk it for Oct? In the below - the top tariff is what I am currently on, and I…
-
British Gas requesting repayment of a refund they gave
I had a dual fuel fixed rate deal until June 2025 when I switched providers. In December 2025 I received an email from British Gas with a final bill stating I was in credit by £1482.55 and they duly refunded this. I have now received an email from them stating that my final bill shows I am in debit by £1598.87 and are…
-
Outfox using 01 April Renewables Obligation Reduction to actually Overcharge
I validate all my Energy Bills in Excel, which are mostly accurate to the penny (may occasionally be 1 penny out due to rounding), but my latest Bill from Outfox Energy (Fixed Dual Fuel) overcharged me by £1.21, even though they used the lower Tariffs from 01 April. Admittedly, not a huge amount, but if amplified across…
-
Eon Drive Fixed V7 to V17 thoughts?
Evening guys. As above thinking of moving tariff. I'm on V7 till end August and rough calcs i'll be £76 (basically 5 months worth of annual difference ) worse off over the period if i jump onto V17. Only have an EV so no Solar, Battery anything like that. Looked at IOG too as we qualify for that but that was the most…
-
My new cheap energy deal
I get my Gas & Electric from EDF & I recently signed up for a new deal with EDF using Cheap Energy Club. My old deal has expired but I have had no email or contact from Cheap Energy Club to say if the new deal has been completed or not. I have searched this site but found no information about this. I would like an…
-
Ecotricity refused to set up an account without my date of birth — is this allowed?
I’ve had my identity stolen previously, so I’m very careful about certain personal information. I tried to set up an account with Ecotricity at a new residence but when I refused to give them my date of birth, they refused to set up the account, saying that they could not verify my identity through a credit-check. Are they…
-
Fuse app on Android
Once logged in , I was staying logged in ,however last week or so ,I'm finding myself logged out regularly - so have to input mobile number again to receive code to log in . Is this a general issue ie have they tightened up security for all ??
-
Fuse Energy & OFTM Reviews please ⚡️
Do you use Fuse Energy? What do think? How is the customer service? The App? Billing? Please let me hear your reviews. I've read the previous threads, Trust pilot etc. I'd like to hear from current or previous users. I'd also like to hear the same about Outfox the Market? It's time for me to divorce 🐙 It's been a long time…
-
Smart meter installation issues
Good afternoon I signed up to a tariff with Ecotricity that required me to have a smart meter or agree to have one installed. I didn’t arrange this in a timely enough fashion so they took me off the tariff but said they’d put me back on if I arranged the smart meter installation. I agreed to have one installed and an…
-
Octopus 4G Smart Meters
Had anyone had their smart meter hub upgraded recently to a 4G version? Got mine done today but noticed after the installer had left that both the HAN and Gas LEDs weren't flashing to indicate they are working and my IHD also wasn't connecting. Do I have to wait until Octopus does something their end or should the HAN be…
For questions about water supply to your home.
4.3K discussions
28.7K comments
Most recent: Water bill increase 877% by Ms_Chocaholic
17 April at 8:38PM
A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.
If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.