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Nightmare experience with Octopus/potential ombudsman action
Hi all I'm having nightmares with Octopus energy. Would appreciate some advice please. At the start of October we notified them that we were moving and we wanted to move our energy account to our new address. After moving, the in home smart reader display still showed "Welcome to EDF" and EDF rates for several days. I…
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Switching bank account problems
I used the MSE link in the June monthly email to switch a bank account to a new Santander Edge account. In the switch eligibility conditions it stated that the switch was open to current Santander customers as long as they hadn't claimed the switch bonus previously. I have fulfilled all the eligibility conditions but not…
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6 x 4 thermal labels
As a registered business on ebay and when I was using a Royal Mail OBA account I always got my 6x4 thermal labels from Royal mail free of charge, I bought my Zebra printer from them years ago. However whilst I still technically have a RM business account I no longer use it , nor have I done for well over a year as with all…
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No Hobbycraft Birthday voucher??!! Ring them!!!
Having been a member of the Hobbycraft club for a few years now I've always loved getting my £5 birthday voucher knowing that if I don't get a very necessary crafting item for a present I can go into the shop and get it myself. This year there was extra expectation as there's 25% in the Black Friday sale so I was lining…
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One Protect Insurance
Has anyone had experience of this insurance company? I have made a claim on my insurance with them for damage to my car. Totally my fault but they have agreed it can be repaired by their 'accident management company' have just told me they will only pay £1750 to have it repaired. My local (and very good) garage has…
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Freezer tripping electrics?
My RCD is tripping every morning between 6 and 8am! I suspect it might be my 7-month old Beko freezer if it cycles through a 24 hour defrost programme - obviously there are many appliances on the same circuit, including an integrated f/f, but the timing seems very precise. The freezer is a replacement for one that had the…
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BBSI Untaxed interest list query
Hi All, My requested list for 23-24 and 24-25 contains so many errors I really don't know where to start or who to approach first. I requested the list because I was shocked at the interest they claimed I earned 24-25 On looking at the list I'm finding yes they have estimated based on the previous tax year as expected, BUT…
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Best Business Bank Account for New Business Startup being paid in Euros
Hi, I'm setting up a new limited company in the UK consulting for a business in Europe who have agreed to pay me monthly in euros. Rather than opening a business bank account and the having said bank use it's own unfavourable exchange rates whilst attracting possible transaction fees converting euro's to pounds, can anyone…
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2025 Mortgage-Free Wannabes
MFW 2025 - The annual challenge for everyone who would like to track their mortgage overpayments, mortgage payments, or even house-related savings. Feel free to join any time throughout the year. A very warm welcome to the Mortgage Free Wannabe 2025 thread! <3 Over the last few years, this challenge has been providing…
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NI Contribution Callback - Strange Response
My wife had an NI callback a few weeks ago. She first received a text message letting her know to expect the call. However, when the call came the operator said that it was a "customer service" call. All she did was confirm the name, DOB and NI number, then said that there would be another call to address the issue at some…
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Order for possession money owed
Good morning. A tenant stopped paying rent. Landlord insurance company's solicitor went through Section 8 and then Section 21 and then a hearing was arranged at a county court. I went to the hearing and the tenant did not turn up. The magistrate decided in my favour. An order for possession was sent to me by the solicictor…
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Old Style Daily Tuesday 02 December 2025
Good morning everybody.
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HHR Storage Heaters instead of a heat pump
I want to retire my gas combi boiler, which is now only used for central heating in the winter months. I have no other use for gas, so I could remove my gas supply and save the daily standing charge. All the advice is 'fit a heat pump'. But I don't have much outdoor space and my wife wouldn't like the look of it. Also we…
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Moorside Legal Services
This discussion was created from comments split from: **NEWBIES!! PRIVATE PARKING TICKET? OLD OR NEW? **READ THESE FAQS FIRST!** Thankyou!.
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Side Hustle Tax Question
I started a side hustle on ebay that has slowly grown over time. Initially it was designed to pay for the hobby (3D printing) and that is really it. Under the new digital tax sharing scheme I have now gone over the threshold for the tax year at which point HMRC/ebay are deeming that my hobby sales are a "business". I have…
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DVLA SJPN/ PCP Car collected months earlier, trader filled V5C but DVLA still prosecuting
Hi all, Hoping someone can help, I’ve read a lot of threads here about DVLA issues, but none quite match my situation. I’ve received a Single Justice Procedure Notice for “failure to comply with insurance requirements” (Section 144A RTA 1988). DVLA claim I was the keeper of the vehicle in 06/2025, and it wasn’t insured.…
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Faulty car
I picked up a 2022 car with about 20 thousand miles on the clock from a rwputable dealer on Thursday 27 November. On Friday it broke down and had to be recovered. On Saturday it broke down again. It is an intermittent fault. I returned it to the dealer. I have requested a refund £14k. They are refusing and insisting on…
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Manchester Airport Parking Invoice - Private Lease Vehicle
Hi, I've reviewed the various threads on airport parking invoices, the newbie thread and all of the appeals template threads but still a little unclear on some things. My personal lease vehicle company have been issued with an invoice for a parking charge APOCA say was incurred at Manchester T1. APOCA "invite" the lease…
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Interactive Investor Notional Split
Cany someone who has an II account with both drawdown and uncrystalised components tell me whether I am supposed to see the notional split on the screen at my investments summary? According to a google search this should show up, but after recently transfering U/C funds into my II Drawdown pot, I am not seeing anything (I…
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Which solar seasonable tariffs best?
I wonder if I could just put some questions out there about tariffs, solar and changing over to Octopus etc as my head hurts from trying to work it all out and knowing there is a lot of experience out there on the forum it seems to makes sense to ask those in the know. We will shortly have 16 x 500 panels and a Tesla PW3…
