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Train Ncle to Manchester

2 pensioners looking to travel Newcastle upon Tyne to Manchester, we have a 2 together railcard and will be travelling Wed 27th May am, back Thursday pm, staying overnight in city centre. I am finding online booking totally baffling, and cannot find any tel no to speak to anyone. Does anyone know of a ticket place that will actually speak to customers?

I have also been advised not to use cross country due to maintenance delays.

Thanks.

Meg

Comments

  • flaneurs_lobster
    flaneurs_lobster Posts: 10,587 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper

    Ticket office at Newcastle station?

    National Rail offer a phone (as in talking to a person on) booking service.

    https://www.nationalrail.com/how-to-book-train-tickets-by-phone-stress-free-travel-national-rail/

    No idea about Cross Country services.

  • RAS
    RAS Posts: 36,652 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 18 May at 8:44AM

    The current limited service on transpennine between Manchester and York finishes on May 25. The next set of work starts on May 30. Google transpennine route upgrade.

    Haven't checked beyond those cities. But you may just be lucky, unlike me this week.

    If you've have not made a mistake, you've made nothing
  • Worried_fool
    Worried_fool Posts: 163 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker

    Trainsplit suggests these tickets, valid only on the specified trains:

    Tickets

    Price

    Description

    Newcastle > Leeds

    Advance Single

    £18.60

    Valid on CrossCountry services only. Advance tickets are valid only on the booked services.

    Restriction XV applies

    More details

    Discounts applied

    Two Together Railcard

    (must travel with 1× Two Together Railcard, covering 2 adults)

    Leeds > Mirfield

    Advance Single

    £3.10

    Only valid on booked Northern services.

    Restriction NT applies

    More details

    Discounts applied

    Two Together Railcard

    (must travel with 1× Two Together Railcard, covering 2 adults)

    Mirfield > Manchester Piccadilly, Victoria, Oxford Road or Deansgate

    Advance Single

    £10.10

    Only valid on booked TransPennine Express services.

    Restriction TD applies

    More details

    Discounts applied

    Two Together Railcard

    (must travel with 1× Two Together Railcard, covering 2 adults)

    Manchester Piccadilly, Victoria, Oxford Road or Deansgate > Newcastle

    Advance Single

    £35.00

    Only valid on booked TransPennine Express services and required connecting services.

    Restriction TD applies

    More details

    Discounts applied

    Two Together Railcard

    (must travel with 1× Two Together Railcard, covering 2 adults)

    Here are the trains you would have to use:

    Train to Leeds

    CrossCountry logo

    09:40Newcastle4 stops, 1h 25m
    CrossCountry service
    11:05Leeds

    Wait 12 minutes

    doublearrow.svg

    Train to Mirfield

    Northern logo

    11:17Leeds4 stops, 23m
    Northern service
    11:40Mirfield

    Wait 6 minutes

    doublearrow.svg

    Train to Manchester Piccadilly

    TransPennine Express logo

    11:46Mirfield7 stops, 51m
    TransPennine Express service
    12:37Manchester Piccadilly

    Manchester Piccadilly to Newcastle

    Total journey time: 2h 39m

    doublearrow.svg

    Train to Leeds

    TransPennine Express logo

    18:30Manchester Piccadilly7 stops, 1h 3m
    TransPennine Express service
    19:33Leeds

    Wait 12 minutes

    doublearrow.svg

    Train to York

    TransPennine Express logo

    19:45Leeds Non-stop, 22m
    TransPennine Express service
    20:07York

    Wait 13 minutes

    doublearrow.svg

    Train to Newcastle

    London North Eastern Railway logo

    20:20York Non-stop, 49m
    London North Eastern Railway service
    Planned as Azuma
    21:09Newcastle

  • meg00
    meg00 Posts: 224 Forumite
    Part of the Furniture 100 Posts Combo Breaker

    There is no ticket office now,

  • flaneurs_lobster
    flaneurs_lobster Posts: 10,587 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper

    At Newcastle station? Says Travel Centre on LNER website, says Ticket Office on National Rail site. Are they both wrong?

    image.png image.png
  • la531983
    la531983 Posts: 4,096 Forumite
    1,000 Posts Second Anniversary Name Dropper

    I would be absolutely staggered if a station like Newcastle had no manned ticket office.

  • Nasqueron
    Nasqueron Posts: 11,522 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper

    You can use sites like TrainPal or Trainline or just one operator website and they book all the steps in one go and put all the times/changes when they email you and they are on the e-ticket with the scannable QR code (or if really necessary, order to a local train station to print off)

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • flaneurs_lobster
    flaneurs_lobster Posts: 10,587 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper

    And do either TrainPal or Trainline offer a person to talk to to make the booking, as per the OPs request?

  • Nasqueron
    Nasqueron Posts: 11,522 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper

    They want to talk to a person to tell them how to do an online booking but you don't need to talk to a person to do it, it's incredibly simple and those sites do all the work and give you all the train details. Go on National Rail site, go on Trainline etc put in start and end destination and time. If the link below works that is morning ticket from Newcastle on the 27th, return from Manchester on the 28th in the afternoon. Took me literally 10 seconds

    https://www.nationalrail.co.uk/journey-planner/?type=return&origin=NCL&destination=115&leavingType=departing&leavingDate=270526&leavingHour=09&leavingMin=00&returnType=departing&returnDate=280526&returnHour=12&returnMin=00&adults=2&extraTime=0#O

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

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