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S75 claim rejected after scammed by Treadmillsdirect website
Dear Forum, I have been scammed by a website which claimed to sell treadmills to some of the big names in fitness such as David Lloyd. On the 19th April I spent £512. 99 and I got a confirmation of order e-mail but nothing after that. The website and order confirmation looked genuine to me. After I chassed the order and…
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TAP Portugal flights
Hi just wanted to know if anyone else is waiting for a refund from TAP Portugal for flights. My flight was cancelled last October and I requested a refund which they agreed to but 9 months later I am still waiting. When I contact them they just keep telling me it’s in progress and I will have to wait till the end of the…
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Return to Wales, landing in Birmingham, which test supplier?
We will return from Mallorca, at the end of July, so the a Green Country. No isolation needed. But, according to Gov.Wales i should book a test through the special portal, they're 88 quid for a test. There's four of us, id rather not! However, since we land in England, could we instead use a English supplier of Day 2…
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International arrival to Wales port of entry England - Test to release
Living in Wales and arriving from India via Heathrow next week, I will be travelling from Heathrow to Wales by car. Can I book a test from the list of providers for England as my port of entry is England or should it be via the CTM portal on wales.gov? The PCR test I booked while travelling to India via CTM portal in Wales…
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Refund question Ryanair
Hopefully this is a straight forward one. Have a booking with Ryanair for flights in July which was originally scheduled for 12 months ago. We had to move them due to covid. Ryanair have notified me of a change to our flight times so they have offered us 3 choices, one being a refund. I'm happy to accept refund in vouchers…
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Negative PCR test within 72 hours to fly to Greece
Hi, wonder if anyone can tell me exactly what time is meant by a negative PCR test to fly to Greece from England? Does it mean the time the plane sets off? (what if it's delayed)? Or does it mean the time the plane lands? https://www.gov.uk/foreign-travel-advice/greece/entry-requirements Due to a prior commitment it might…
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Rescheduled now no contact
Hi there, I am hoping someone can offer some advice.... My surfing and yoga holiday was cancelled due to covid. I initially asked the company for a refund but they said they were not able to do this and could only offer a travel voucher. I took this voucher and rebooked for July/August this year. It now looks unlikely that…
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Will UK accept EUDCC (EU digital COVID certificate) for entry without isolation?
Hello everyone. I appreciate your crystal ball will be as murky as mine, but I am a UK national living and working in the EU (in a country currently graded amber by the UK) and appreciate any tips from people closer to home. I will be fully vaccinated by 30 June 2021 and entitled to receive an EUDCC (EU Digital COVID…
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Teletext have claimed back my money from Easyjet and now deny it ,Help needed ?
Hi guys Let me explain the situation, I booked a holiday last year to go to Turkey in October, it was all through Teletext, things obviously changed and I had to postpone and rebook, I ended up rebooking for Tenerife, Teletext told me they can change the hotels but I have to speak to Easyjet and change the flights myself,…
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P&O Refunds... any advice
I'll keep this simple.Due to cruise 11th-24th April. P&O cancelled it more or less within a day or two of departure. P&O sent re-book/refund form 16th March - form returned to them same day asking for refund. Received P&O email 4th June confirming refund would be forthcoming. And,.....nothing. Now phone calls to P&O are…
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Easyjet flight booked when on green list, now amber-options please?
HelloBooked a flight to Croatia for July 2021 for a holiday when it was on the green list, its now on amber. With the government saying only essential flights should be made, and the fact it may affect insurance, decided not to go. The flight has not been cancelled. Logging on the options are to cancel (and get just the…
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Ryanair question
me and me and my girlfriend was going to Milan with Ryanair, outbound , easyJet inbound , my easyJet flight was cancelled , can I get a refund for my Ryanair flight ? They say I can’t
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Italy travel tests, in particular day 5 in Italy after quarantine, test to release
Family and I flying out next month, we are visiting a close relative primarily, although we are staying in a nice place so it will be a break for us. I have found info on Italy travel, first there is the test to fly antigen test, which we will have to do UK locally in person as it has a 48hr window for Italy, and cannot…
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Euro tunnel - can we go through France to Spain with 2 unvaccinated 17 year olds
We have just bought a property in Spain and are planning on driving through the tunnel in France to northern Spain to see the property as we haven't even seen it yet!. My husband and I are vaccinated with both doses, however my 2 stepsons of age 17 are not. Would we be able to go through France with them?
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Difference between travel credit and travel voucher
I booked the flights for a four person trip to Brazil through Last Minute. The total cost was just under £4000. Naturally these are all now cancelled by the two airlines concerned - Virgin who have postponed commencing their new Brazil route, and Gol who were providing the internal flight. I have now had written offer from…
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Lastminute.com only offering vouchers for refunds
Hi all, Was booked to go to Tokyo on April 19th and had a flight change in Beijing. The flights have been eligible for a full refund via the airline's website for at least six weeks so I called LM at the beginning of March to discuss cancelling the holiday due to FCO advice. I was told that we were entitled to a full…
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Working from home Tax Refund
Hi I would like to know if anyone has sucessfully reclaimed working from Home Tax Refund of £6.00 per week. I know of others, who have made this claim only to find out they owe HMRC for various things. ie. Tax that was not paid on Bonds from previous years. This does not seem right as its due to a pandemic why we are…
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Transfer fee
Hi I had to change a holiday due to covid. I used a travel.company and the flights and hotel were booked separately. When I changed the dates I was charged £160 (apparently this was for the flights) I am unable to travel again this year due to covid and the company Is saying I can have a refund but not the £160 extra I…
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Travel Insurance - Booking a holiday now for later on, but it's currently on the amber list?
Hello, I'm hoping someone can help and I'm sure there are others out there that are in the same position but can't find the answer. I booked our honeymoon in March which is scheduled for September. Currently it is against the FCDO to travel to the locations we have booked. The booking is flexible and we can get a full…
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Booking.com
Hi, we booked a hotel via booking.com in 2019 for June 2020, cancelled due to covid, moved to 24June 2021flights cancelled due to covid, on both occasions booking.com have said we must sort out with hotel, anyone know if this is right please? I thought as we paid booking.com they were our agents, our contract is with them?…
