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Ppi calculation
Hi I sent a ppi case to the FOS, who contacted the business. The business agreed to uphold my complaint and pay standard ppi redress, without the need for FOS adjudication. A few weeks later, the business have now contacted the FOS to say they don’t have enough information to make a redress calculation. I have no further…
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Virgin Phone contract - Refund?
Hello :) Apologies if I've started this in the wrong section of this website, but I hope someone out there may be able to help. My father in law has had a Virgin Mobile bill taken out of his account for years, always assuming that it was for his wife's phone. Not quite sure how they realised, but between them, they…
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Welcome finance
Hi can anyone give me some advice please I purchased a car on finance from welcome in 2005 This was purchased in joint names with my then partner Ppi was Definitely taken out on the policy I began a ppi claim back in may 2019, after so many weeks my ppi agent sent me a letter saying a joint policy had been found, if I…
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Halifax PPI claim advice please.
Hi all, Just wondering if anyone can offer any advice on my PPI claim situation? I had a mortgage taken out in 1992 with a local mortgage company but the actual mortgage was with the Halifax. The mortgage amount was for £45,000 and was paid off in 2008. The lender didn’t,as far as I remember, mention PPI to me and I have…
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Shop Direct Littlewoods Extra Care 500
Hi alll My second post on PPI tonight. Thought it best to keep things separate. Shop Direct have contacted me by letter today to confirm that I had PPI in the form of something called "Extra Care 500" going back to 2002. They are looking into it and I have a form to fill out to provide further details (despite already…
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Nat west taking processing times
Hi all, I put in some PPI complaints through resolver late August and so far had 3000 refunded.:beer: thank you MSE :money: I am waiting on 2 Nat west complaints now. They have upheld a chain loan PPI complaint and they received my consent form agreeing to the settlement figure back in early nov. Just wondering how long…
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RBS PPI Claim Lombard Loan
Hi there,,Recieved a letter from RBS PPI Team today stating they are unable to investigate my complaint due to the fact that the PPI Policy was not sold by the Royal Bank of Scotland Group...Further stating that from the info I provided they believe Lloyds Bank (inc TSB) is responsible.I gave tghem the Lombard original…
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PPI - End if the line?
Hi everyone, I raised a PPI claim against Connells who sold my in-laws PPI when they bought their house. Their English wasn't so good at the time so I was called on to help with a lot of translation for them, I was young and had never bought a house before, (still haven't!) and so the process was very alien to me and…
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Confused!
I didn't think that I'd had any loans that qualified under PPI claims, but in July 2019 I filed in a form with a firm who contacted me to say 2 LloydsTSB loans qualified for compensation. Then today, I received this email; Lloyds have informed us that they won't accept your signed Letter of Authority. This is usually…
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PPI claim from On:Line Finance
Hi, I bought a used Fiat Punto in 2001 through CarCraft in Chertsey. I had a loan through On:Line Finance which I fully paid off a year later, however I am about 95% convinced it had PPI. On:Line Finance are no longer around, so where would I go to put in a claim for the PPI? I've been doing a bit of digging on the web and…
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Chances of appealing Santander time-barred decision
I've received two letters from Santander regarding a GE Money Card I had back in 1998. The first admits to PPI being mis sold and on behalf of the insurers AXA France IARD and AXA France Vie offered me £238.60 full settlement against the insurer which I have since received. The second letter says the complaint against…
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PPI and old loan
Hello I had a loan many years ago well quite a few but the last loan was quite substantial and I had a heart attack and never went back to work so this loan never got repaid. But it looks as though Iv had PPI against it and they have given me a figure. And Iv seen where it says any PPI owing will go against what you still…
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How to deal with PPI claim when I didn't know I had PPI
I followed the advice on MSE and submitted a PPI claim enquiry before the August 2019 deadline to a number of banks that I could possibly have had PPI with, although I didn't think I had ever taken it out. Most of them came back with a negative trace as expected, but the Royal Bank of Scotland have responded saying I did…
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Carphone warehouse insurance reclaim.
Hey guys. Just recieved a confirmation email this morning about my carphone warehouse mis sold insurance which is great news. Things is I was contacted by solicitors who said they'd do the hard work etc, I didnt think I'd be due anything so just filled in the forms and sent them off. Now I've had a breakdown of the…
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Phone conversation on ppi claim 😐
Just had a conversation regarding a claim for PPI with the bank. I filled out a form from money saving expert in August asking if I had PPI . They are investigating a mortgage I took out in 1997.(my first mortgage )They said that MRI was put on the mortgage and ran for 4 years which ended when I moved house and remortgaged…
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Egg card PPI claim upheld - no enclosed acceptance form
I've just had a PPI complaint upheld from an egg credit card from years ago. Great news but they've asked me to sign and return an acceptance form before they'll send me a cheque. Problem is the form hasn't been enclosed! Has anyone else experienced this? there were no contact details on the letter (surprise!) but it's…
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Resolver
Many thanks to MSE for making Resolver available. Received decent refund in late 2018 from Barclaycard.
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Barclays PPI
We put a ppi claim in online with Barclays close to deadline, we heard nothing from the man until 30th December which was a text apologising for the delay and saying they would write soon with more information. We have had nothing further, is anyone else in the same position? Thanks
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PPI "Re-Sold" Every Time Changes were Made to Cover
Can anyone point me to any discussion on the implications of my PPI provider saying that the PPI was "re-sold" every time any changes were made to the cover? Many Thanks.
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Ppi claim not uphel by fos - after waiting for months
My claim was against First National Tricity along with Cardiff Pinnacle going back to 1998. After years of going to and from various companies finally contacted FOS last year. FoS said: "Due to the time that has passed since your finance and PPI policy were taken they're limited on the information they still hold. The…