Advice needed please

Animal47

Hi, everyone as the titles say I am after some advice please. I put a ppi claim in to Barclaycard, they have sent me a cheque which I think must be under plevin. They are saying that I signed the paperwork in branch and are confident I would of been advised and given the correct information at the time. I put in my claim that during having ppi I tried to cancel the policy several times but I was always refused as I had a balance on my card, I mentioned also that I went self employed during this time and again rang them and asked to cancel as I wouldn't be covered with being self employed. They say they have no records of me at anytime trying to cancel the policy and no record of me notifying them that I went self employed. They also said they couldn't find the records of all the payments I had made or of all interest the rates over the years, yet they are convinced I was given the correct info at the time of taking out ppi. Do I have a case to take this to the ombudsman or being as they have sent a cheque can I not take it further, and if I bank the cheque and then am able to take it further what would happen if I won or lost ,i have seen somewhere about you cant claim twice, I feel I am not but I am a little confused. Sorry if this is a bit of a waffle any advice or help would be much appreciated, thanks Dave.

Bermonia

Hmmm pretty sure already replied to this in your other thread...
https://forums.moneysavingexpert.com/discussion/comment/76730498#Comment_76730498